Overview of the Cisco VG350 Voice Gateway
This chapter provides a brief description of the Cisco VG350 Voice Gateway (VG) and contains the following sections:
Overview
The Cisco VG350 service module is a high-density analog voice gateway. It is an intermediate path that enables TDM to IP transition.
The Cisco VG350 Voice Gateway supports the following interfaces:
- Gigabit Ethernet (GE)
- USB
- High-Speed WAN Interface Card (HWIC) and Voice/WAN Interface Card (VWIC)
- Double-Wide Service Module (DWSM) interface

Warning This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means by security.
Statement 1017
VG350 Voice Gateway Chassis
The following figures show the front and back panels of the VG350 Voice Gateway Chassis:
- Figure 1-1 shows the Front Panel.
- Figure 1-2 shows the Back Panel.
Figure 1-1 Front Panel of the VG350 Voice Gateway

AC OK1 |
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1.LED goes off if the AC power fails or is disconnected. It does not go on and off with the power switch. |
Figure 1-2 Back Panel of the VG350 Voice Gateway

Interfaces and Service Capabilities
Table 1-2 lists the built-in interface ports for the Cisco VG350.
Table 1-2 Built-in Interfaces for the Cisco VG350
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Physical Description and LEDs
LED Indicators
Table 1-3 describes the LED indicators for the Cisco VG350.
Specifications
Table 1-4 details the technical specifications of the Cisco VG350 Voice Gateway.
5.22 x 17.25 x 18.75 in. (88.9 x 438.2 x 476.2 mm), 3 RU height |
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One RJ-45 connector and one mini USB Type B, USB 2.0 compliant |
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Two USB Type A, USB 2.0 compliant, 2.5 W (500 mA) maximum3 |
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Two RJ-45 connectors support SFP modules. When an SFP module is installed, the adjacent RJ-45 GE connector is disabled. |
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![]() Note For China, the unit cannot operate above 2000 m. The internal AC power supplies do not meet the new Chinese Safety requirements for products that operate in the 2001-5000 m range. |
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• IEC 60950-1, Safety of information technology equipment • EN 60950-1, Safety of information technology equipment • UL 60950-1, Standard for safety for information technology • CAN/CSA C22.2 No. 60950-1, Safety of information technology |
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• CISPR24 ITE-Immunity characteristics, Limits and methods of measurement • EN 55024 ITE-Immunity characteristics, Limits and methods ofmeasurement • EN 50082-1 Electromagnetic compatibility - Generic immunity standard - Part 1 |
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• CFR47, Part 15, Subpart B, Class A
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3.480 Mb/s individually, bandwidth is shared when both are used. |

Warning Ultimate disposal of this product should be handled according to all national laws and regulations. Statement 1040
Software Elements
The operating system for the Cisco VG350 Voice Gateway is the Cisco IOS software that resides in flash memory.
Configuration Connections
You can use an ASCII terminal or a PC to configure a Cisco VG350 Voice Gateway. The configuration can be performed in several ways:
Automated Configuration
If your Cisco VG350 Voice Gateway was ordered with the Simple Network-Enabled Auto-Provision (SNAP) option, no onsite configuration is required. When the Cisco VG350 Voice Gateway is powered on and connected, the SNAP application downloads the applicable configuration files automatically.
Manual Configuration
When a Cisco VG350 Voice Gateway is first installed, use the procedure in the “Power-On Procedure” section for the initial configuration. This sets the basic communication parameters.
After the Cisco VG350 Voice Gateway is operating and able to communicate, use the procedures in Cisco VG350 Voice Gateway Software Configuration Guide to configure the specific services and functions or to make changes to the existing configuration.
There are multiple methods for configuring a Cisco VG350 Voice Gateway: