Connecting the Cisco SM-X-PVDM Module
First Published: September 2015
The Cisco SM-X-PVDM module provides DSP for IP-based voice applications. This document describes how to install the module on the Cisco ISR 4300 and Cisco ISR 4400 Series Routers.
About the Cisco SM-X-PVDM Module
The Cisco Service Module Packet Voice Digital Signal Processor Module (SM-X-PVDM) enables Cisco 4300 and Cisco 4400 Series Integrated Services Routers (ISRs) to provide rich-media capabilities, such as high-density voice connectivity, conferencing, transcoding, media optimization, transrating, and secure voice in Cisco Unified Communications Solutions.
Figure 1 Cisco SM-X-PVDM Service Module
The packet voice digital-signal-processor (DSP) service modules are available in four models, reflecting different channel capacities:
■SM-X-PVDM-500 (500 channels)
■SM-X-PVDM-1000 (1000 channels)
■SM-X-PVDM-2000 (2000 channels)
■SM-X-PVDM-3000 (3000 channels)
Figure 2 shows the faceplate of the module, including the LED status indicator.
Service Module LEDs
The Cisco SM-X-PVDM service module includes a single indicator LED. The following figure shows the location of the LED; Table 1 describes how the LED indicates the status of the module.
Figure 2 Cisco SM-X-PVDM “EN” LED
Table 1 Cisco SM-X-PVDM LED Indicator
Module has booted up and is functional
Module is not functioning correctly
Service Module Ports and Interfaces
Cisco SM-X-PVDM service modules do not include any external ports or interfaces.
Installing and Removing the Cisco SM-X-PVDM Module
■Cautions / Warnings Before Installing or Removing the Module
■Software Requirements for the Cisco SM-X-PVDM Module
■Installing the Cisco SM-X-PVDM Module in the Router
■Verifying Cisco SM-X-PVDM Installation in a Cisco Router
■Removing the Cisco SM-X-PVDM Module from the Router
Cautions / Warnings Before Installing or Removing the Module
Caution: Always wear an electrostatic discharge (ESD)-preventive wrist strap and ensure that it makes good contact with your skin when you remove or install a service module (SM). Connect the equipment end of the wrist strap to the metal part of the chassis.
Caution: Handle service modules (SMs) by the edges only. SMs are ESD-sensitive components and can be damaged by mishandling.
Software Requirements for the Cisco SM-X-PVDM Module
Cisco IOS XE Release 3.16.1S or later release is required to operate the Cisco SM-X-PVDM service module on a Cisco router.
To determine the version of Cisco IOS software that is running on your router, log in to the router and enter the show version command:
Cisco IOS XE Software, Version BLD_V155_3_S_XE316_THROTTLE_LATEST_20150419_100030-std
Cisco IOS Software, ISR Software (X86_64_LINUX_IOSD-UNIVERSALK9-M), Experimental Version 15.5(20150419:122416) [v155_3_s_xe316_throttle-BLD-BLD_V155_3_S_XE316_THROTTLE_LATEST_20150419_100030-ios 176]
Copyright (c) 1986-2015 by Cisco Systems, Inc.
Compiled Sun 19-Apr-15 09:03 by ciscouser
Installing the Cisco SM-X-PVDM Module in the Router
To install the Cisco SM-X-PVDM on a Cisco router, follow these steps:
1. Read the Safety Warnings before you perform any module replacement.
2. Remove the blank faceplates installed over the slot you intend to use. (Figure 3 shows the faceplate for the right-side module slot, but either slot can be used.)
Note : Keep the faceplate. It will be required in the future if the module is removed from the router.
Figure 3 Enhanced Service Module (SM-X) Slots (router model shown: Cisco ISR 4451-X)
Mounting screws on the faceplate of the right module slot
3. Push the Cisco SM-X-PVDM into place until you feel the edge connector seat securely into the connector on the router backplane. The module faceplate should contact the chassis rear panel.
4. Using a Phillips or flat-blade screwdriver, tighten the captive mounting screws on the module faceplate.
Verifying Cisco SM-X-PVDM Installation in a Cisco Router
Use the following command to verify that the Cisco SM-X-PVDM has been installed correctly:
show diag subslot subslot eeprom detail
In the following example, the Cisco SM-X-PVDM service module is recognized by the system.
all All related information
chassis Chassis related information
slot Slot location information for this command
subslot Subslot location information for this command
router# show diag subslot 1/0 eeprom detail
SPA EEPROM data for subslot 1/0:
PCB Part Number : 73-17413-01
Fab Part Number : 28-12636-01
PCB Serial Number : FOC11111116
Product Identifier (PID) : SM-X-PVDM-3000
Version Identifier (VID) : V00
Top Assy. Part Number : 800-44730-01
Environment Monitor Data : 30 0B E5 34 00 30
Base MAC Address : A4 3A 22 CA 63 63
MAC Address block size : 1
Platform features : 02 01 01 50 00 01 01 00
Manufacturing Test Data : 00 00 00 00 00 00 00 00
Removing the Cisco SM-X-PVDM Module from the Router
To remove the Cisco SM-X-PVDM from the Router, follow these steps:
1. Read the Safety Warnings before you perform any module replacement.
2. Disconnect all active calls before removing the module.
3. Locate the service module (SM) to be removed.
4. Using a Phillips or flat-blade screwdriver, unscrew the captive mounting screws on the module faceplate. (Figure 4 shows the module in the right-hand slot, but the module may be located in either slot.)
Figure 4 Removing the Module from the Router (router model shown: Cisco ISR 4451-X)
Mounting screws on the module faceplate
5. Pull the Cisco SM-X-PVDM out of the chassis.
6. Place the module in an antistatic bag to protect it from electrostatic discharge (ESD) damage.
7. Replace the blank faceplate for the chassis slot that held the module.
Note : Do not operate the system without the faceplate in place. The faceplate is an integral part of the chassis, helping to: (a) prevent exposure to hazardous voltages and currents inside the chassis; (b) contain electromagnetic interference (EMI) that might disrupt other equipment; and (c) direct the flow of cooling air through the chassis.
Warning: Read the installation instructions before connecting the system to the power source. Statement 1004
Warning: Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement 1030
Warning: This equipment must be installed and maintained by service personnel as defined by AS/NZS 3260. Incorrectly connecting this equipment to a general-purpose outlet could be hazardous. The telecommunications lines must be disconnected 1) before unplugging the main power connector or 2) while the housing is open, or both. Statement 1043
Warning: Before working on a system that has an on/off switch, turn OFF the power and unplug the power cord. Statement 1
Warning: This unit might have more than one power supply connection. All connections must be removed to de-energize the unit. Statement 1028
Warning: This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available. Statement 1024
Warning: Hazardous network voltages are present in WAN ports regardless of whether power to the unit is OFF or ON. To avoid electric shock, use caution when working near WAN ports. When detaching cables, detach the end away from the unit first. Statement 1026
Warning: Before opening the unit, disconnect the telephone-network cables to avoid contact with telephone-network voltages. Statement 1041
Warning: Before working on equipment that is connected to power lines, remove jewelry (including rings, necklaces, and watches). Metal objects will heat up when connected to power and ground and can cause serious burns or weld the metal object to the terminals. Statement 43
Warning: Do not use this product near water; for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool. Statement 1035
Warning: To report a gas leak, do not use a telephone in the vicinity of the leak. Statement 1039
Warning: There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions. Statement 1015
Warning: Blank faceplates and cover panels serve three important functions: they prevent exposure to hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI) that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not operate the system unless all cards, faceplates, front covers, and rear covers are in place. Statement 1029
Warning: The covers are an integral part of the safety design of the product. Do not operate the unit without the covers installed. Statement 1077
■Obtaining Documentation and Submitting a Service Request
The Cisco Support and Documentation website provides online resources to download documentation, software, and tools. Use these resources to install and configure the software and to troubleshoot and resolve technical issues with Cisco products and technologies. Access to most tools on the Cisco Support and Documentation website requires a Cisco.com user ID and password.
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Warning: IMPORTANT SAFETY INSTRUCTIONS
Means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device.
SAVE THESE INSTRUCTIONS
Regulatory: Provided for additional information and to comply with regulatory and customer requirements.
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, using the Cisco Bug Search Tool (BST), submitting a service request, and gathering additional information, see What’s New in Cisco Product Documentation at: http://www.cisco.com/c/en/us/td/docs/general/whatsnew/whatsnew.html.
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