Non-Responsive user interface

The Server is not reachable.

Or

The internet connectivity is not stable.

Check whether cnp and onp_frontend containers are running using this command:

$sudo docker ps

If the containers are not up, Restart Cisco ONP.

Or

Check whether the internet connectivity is fine and log in to Cisco ONP again.

PostgresDb container is not starting within stipulated time Exiting.

Server disk space has exhausted.

• Check the available disk space by using the command df -h.

• If the memory utilization is 100%, remove the unwanted files from the server.

• Retain at least 20GB of free space and reinstall Cisco ONP again.

After successful installation, not able to log in to Cisco ONP with default username and password (admin/cisco123)

Check whether any special characters are used in the Cisco ONP database username or password during installation.

Uninstall and reinstall Cisco ONP. Make sure that only alphanumeric characters are used in the database username or password.

Cisco ONP keeps on reverting to the login page after logging in.

Old browser cache may not be cleaned up.

Clear browser cache, relaunch browser and log in again.

CONP 5.2 PostgresDB volume (/var/lib/postgresdb_cnp) is not present. Data Migration Not Possible. Exiting CONP installation. Re-try CONP 24.3.1 installation without data migration option.

PostgresDB is not present.

Terminate installation using Ctrl+C and reinstall Cisco ONP without data migration option.

Error response from daemon : This node is not swarm manger. Use "docker swarm init"or "docker swarm join" to connect this node to swarm and try again.

Server is not in Swarm mode.

1. Use the following command:

   $docker swarm init --advirtise-addr IP address of Ubuntu Server

2. Use the following command:

   $docker swarm join token

   Use the token that is generated after running command in previous step.

3. Re-install Cisco ONP.