Physical Characteristics of the Digital Media Players
This section provides information about the dimensions and ports on each of the Series 2, Series 3, and Series 4 media players:
■CV-HD2 Media Player
■CV-UHD2 Media Player
■CV-HD Media Player
■CV-UHD Media Player
■DMP-2K Media Player
■SV-4K Media Player
■Cabling Information for the Digital Media Player
■Mounting Guidelines for the Digital Media Players
■LEDs on the Digital Media Players
Note: Refer to the DMP-specific Datasheet for additional specification information. See Datasheets for Cisco Vision Digital Media Players.
Dimensions of the CV-HD2 Media Player
Figure 1 CV-HD2 Dimensions
Ports of the CV-HD2 Media Player
Figure 2 CV-HD2 Front Ports
Table 3 CV-HD2 Front Ports Descriptions
|
|
PoE Ethernet RJ-45 1000 Base-T Ethernet port |
Connect to switch network for PoE+ dynamic negotiation of 15W or 30W.
|
microSD Slot |
SDHC storage up to 32 GB; SDXC storage up to 2 TB |
HDMI |
HDMI input connector (compatible with HDMI 2.0 devices) to receive digital audio/video content from an HDMI-enabled source.
The signaling conforms with DVI 1.0, HDMI 1.4, and HDCP 2.2 standards. |
USB |
USB 2.0 High-Speed Port (Type A) |
SVC |
This is used for service only. |
Reset |
The Reset button is connected to the reset circuit. Pressing down the Reset button will send an initial signal to the system software, and holding the reset button low for approximately 4 seconds will cause a hard reset. |
12V 1.5A |
PoE 15W |
. If power is negotiated to 15W, services on the CV-HD2 are restricted. This includes shut down of the HDMI-In port and unavailability of one CPU. If using USB for touch screen support, the USB port power is sufficiently reduced to impact support of any high-power devices.
2.
Warning : Do not supply power to network port using AC power cable. When using PoE, budget appropriate power for optimal DMP operation.
Figure 3 CV-HD2 Rear Ports
CV-HD2 Rear Ports
Table 4 CV-HD2 Rear Port Descriptions
|
|
Audio |
3.5 mm audio out (digital and analog) |
IR |
3.5mm IR in/out |
Serial |
GPIO (12 pins) |
Pwr |
Displays when the board is powered up and not in reset mode. Flashes during the firmware update process. |
Bsy–Green file-system activity |
Flashes any time there is file-system activity (on any storage device) |
WiFi |
Flashes when the player is connecting to the wireless network. Displays when connected. |
Err |
Flashes a certain number of times to indicate which error is occurring. For ERR codes, see Table 22. |
Dimensions of the CV-UHD2 Media Player
Figure 4 CV-UHD2 Dimensions
Ports of the CV-UHD2 Media Player
Figure 5 CV-UHD2 Front Ports
Table 5 CV-UHD2 Front Port Descriptions
|
|
microSD |
Not used/supported. |
Pwr (green) LED |
Displays when the board is powered up and not in reset mode. Flashes during the firmware update process. |
BSy (green) LED |
Flashes any time there is file-system activity (on any storage device) |
WiFi (blue) LED |
Flashes when the player is connecting to the wireless network. Displays when connected. |
Err (red) LED |
Flashes a certain number of times to indicate which error is occurring. See Table 22 for flash codes described. |
HDMI Out |
High-Definition Multimedia Interface (HDMI) output connector (compatible with HDMI 2.0 devices) to transmit digital audio/video content. |
HDMI In |
HDMI input connector (compatible with HDMI 2.0 devices) to receive digital audio/video content from an HDMI-enabled source.
The signaling conforms with DVI 1.0, HDMI 1.4, and HDCP 2.2 standards. |
USB 2.0 (Type C) |
1A Power for small human interface devices (HIDs). |
SVC |
The Service (SVC) button provides a dedicated GPIO button (GPIO12) for the OS. Pressing the SVC button pulls the pin low. Conversely, releasing the button pulls the pin high. |
Reset |
The Reset button is connected to the reset circuit. Pressing down the Reset button will send an initial signal to the system software, and holding the reset button low for approximately 4 seconds will cause a hard reset. |
PoE Ethernet1 RJ-45 1000 Base-T Ethernet port2 |
Connect to switch network for PoE+ 30W negotiated power reservation. 15W to boot.
|
1. If power is negotiated to 15W, services on the CV-UHD2 are restricted. This includes shut down of the HDMI-In port and unavailability of one CPU. If using USB for touch screen support, the USB port power is sufficiently reduced to impact support of any high-power devices. When only 15W is available, the USB ports will retain I/O functionality but limit power output to 100mA / port. Additionally HDMI-In is not supported and graphics performance will be reduced.
2.
Warning : Do not supply power to network port using AC power cable. When using PoE, budget appropriate power for optimal DMP operation.
Note: WiFi is not supported for this DMP.
Figure 6 CV-UHD2 Rear Ports
Table 6 CV-UHD2 Rear Port Descriptions
|
|
Audio |
3.5mm audio out (optical digital and analog). |
USB 2.0 (Type A) |
1.5A Power for small human interface devices (HIDs).
|
IR |
3.5mm IR in/out. |
Serial |
3.5 mm RS-232 Serial Port. |
GPIO 3.3V |
GPIO (12 pins). Note: Not supported in Release 6.3. |
Power Connector 36W (12V@3A |
Note: Not for production use in Cisco Vision Dynamic Signage Director.
The CV-UHD2 is qualified for Cisco Vision Dynamic Signage Director using Power over Ethernet (PoE+) via the Ethernet port. |
Warning : Do not supply power to network port using AC power cable. When using PoE, budget appropriate power
(30 W) for optimal DMP operation and use LLDP.
Figure 7 CV-HD Dimensions
Dimensions of the CV-HD Media Player
Figure 8 CV-HD Dimensions
Ports of the CV-HD Media Player
Figure 9 Front Ports of CV-HD Media Player
Table 7 CV-HD Front Port Descriptions
|
|
12V 1.5 A |
Power to the DMP |
HDMI |
Connect to HDCP-compliant laptop or other device |
USB |
USB 2.0 (Type A) |
SVC |
GPIO (12 pins) |
Reset |
The Reset button is connected to the reset circuit. Pressing down the Reset button will send an initial signal to the system software, and holding the reset button low for approximately 4 seconds will cause a hard reset. |
PoE Ethernet |
RJ45 LAN, WiFi antenna connector (2 of 2) |
Figure 10 Rear Ports of CV-HD Media Player
Table 8 CV-HD Rear Port Descriptions
|
|
Audio |
3.5mm audio out. |
IR |
3.5mm IR in/out. |
Serial |
Connect to TV serial port for control of the TV via RS-232 commands. |
Err LED |
Flashes a certain number of times to indicate which error is occurring. See Table 21 for flash codes described. |
Pwr |
(green)—Displays when the device is powered on and not in reset mode. |
Bsy |
(green)—Flashes when there is file-system activity. |
Dimensions of the CV-UHD Media Player
Figure 11 CV-UHD Dimensions
Ports on the CV-UHD Media Player
Figure 12 CV-UHD Front Panel
Table 9 CV-UHD Front Port Descriptions
Number |
Name/Description |
Usage |
1 |
See LEDs on the Series 3 Media Players. |
Observe for operational status.
|
2 |
MicroSD |
Not supported |
3 |
High-Definition Multimedia Interface (HDMI) output connector (compatible with HDMI 2.0 devices) to transmit digital audio/video content. |
Connect to HDMI In port on the TV.
|
4 |
HDMI input connector (compatible with HDMI 2.0 devices) to receive digital audio/video content from an HDMI-enabled source.
The signaling conforms with DVI 1.0, HDMI 1.4, and HDCP 2.2 standards. |
Connect to HDCP-compliant laptop or other device. |
5 |
USB—2.0 Type A |
Type C only for touchscreen. |
6 |
SVC |
This is used for service only. |
7 |
Reset |
The Reset button is connected to the reset circuit. Pressing down the Reset button will send an initial signal to the system software, and holding the reset button low for approximately 4 seconds will cause a hard reset. |
8 |
PoE Ethernet 12V / 3A (PoE+ 30W)1 RJ-45 1000 Base-T Ethernet port2 |
Connect to switch network for PoE+ dynamic negotiation of 15W or 30W.
|
1. If power is negotiated to 15W, services on the CV-UHD are restricted. When only 15W is negotiated via PoE, the DMP will continue to operate, but the graphics clock speed and processing performance is reduced, the USB ports will limit power output to 100 mA per port, and the HDMI-In is disabled.
2.
Warning : Do not supply power to network port using AC power cable. When using PoE, budget appropriate power for optimal DMP operation.
Figure 13 CV-UHD Rear Ports
l
Table 10 CV-UHD Rear Port Descriptions
Number |
Name/Description |
Usage |
1 |
3.5 mm female audio connector for analog stereo signal.
|
Required only for connections that do not support audio, such as HDMI-to-DVI connections from device to the TV.
Also supports a “Mini Toslink” connector which outputs digital audio.
3.5 mm audio out (optical digital and analog).
|
2 |
USB USB 2.0 Type C port. |
Intended for touch screen display use only with Cisco Vision Dynamic Signage Director. |
3 |
IR
|
Series 3 media players do not have an internal infrared receiver. Use the included IR extender cable to support an IR remote.
|
4 |
Serial (TTL)
3.5 mm universally asynchronous receiver/transmitter (UART) (asynchronous serial) interface (1/8” jack) that uses transistor-transistor logic (TTL).
|
Connect to TV serial port for control of the TV via RS-232 commands. |
5 |
GPIO
General Purpose Input/Output.
|
Not supported. |
6 |
Power connector Rated 12V 3A. |
The CV-UHD is qualified for Cisco Vision Dynamic Signage Director using Power over Ethernet (PoE+) via the Ethernet port3. |
Dimensions of the DMP-2K Media Player
Figure 14 DMP-2K Dimensions
Ports on the DMP-2K Media Player
Figure 15 DMP-2K Front Panel
Table 11 DMP-2K Front Panel Port Descriptions
|
|
|
|
Required only for connections that do not support audio, such as HDMI-to-DVI connections from device to the TV.
|
3.5 mm female audio connector for analog stereo signal.
|
|
The DMP-2K does not have an internal infrared receiver. You must use the included IR extender cable to support an IR remote.
|
3.5 mm infrared in/out. |
|
Connect to TV serial port for control of the TV via RS-232 commands.
|
RS-232 serial interface with male DE-9 connector. This connection is used for TV control.
|
Figure 16 DMP-2K Rear Panel
Table 12 DMP-2K Rear Panel Port Descriptions
|
|
|
|
Not for production use in Cisco Vision Dynamic Signage Director.
Note: The DMP-2K is qualified for Cisco Vision Dynamic Signage Director using Power over Ethernet (PoE+) via the Ethernet port.
|
60-watt/12-volt/5-amp power supply.
|
|
Provides audio from the primary video routed by Cisco Vision Dynamic Signage Director to the SPDIF port.
|
Sony/Phillips Digital Interface.
|
|
Connect to HDMI In port on the TV.
|
High-Definition Multimedia Interface (HDMI) output connector to transmit digital audio/video content.
|
|
|
Single USB 3.0 port (backward-compatible).
|
|
Connect to switch network for PoE+.
|
RJ-45 10/100/1000 Base-T Ethernet port.
|
Dimensions of the SV-4K Media Player
Figure 17 SV-4K Dimensions
Ports on the SV-4K Media Player
Figure 18 SV-4K Front Panel
Table 13 SV-4K Front Panel Port Descriptions
|
|
|
|
Required only for connections that do not support audio, such as HDMI-to-DVI connections from device to the TV.
|
3.5 mm female audio connector for analog stereo signal.
|
|
The SV-4K does not have an internal infrared receiver. You must use the included IR extender cable to support an IR remote.
|
3.5 mm infrared in/out. |
|
Connect to TV serial port for control of the TV via RS-232 commands.
|
RS-232 serial interface with male DE-9 connector. This connection is used for TV control.
|
|
|
|
Figure 19 SV-4K Rear Panel
Table 14 SV-4K Rear Panel Port Descriptions
|
|
|
|
Required when running the SV-4K over a WiFi connection.
Note: The SV-4K must first be provisioned over PoE+ with configuration of WiFi completed in Cisco Vision Dynamic Signage Director. See How to Deploy WiFi Network Connectivity on the SV-4K. |
60-watt/12-volt/5-amp power supply.
|
|
Provides audio from the primary video routed by Cisco Vision Dynamic Signage Director to the SPDIF port.
|
Sony/Phillips Digital Interface.
|
|
Connect to HDMI In port on the TV.
|
High-Definition Multimedia Interface (HDMI) output connector to transmit digital audio/video content.
|
|
Connect to HDCP-compliant laptop or other device.
|
HDMI input connector to receive digital audio/video content from an HDMI-enabled source.
|
|
USB ports work, but not supported at 3.0.
|
Two USB 3.0 ports (backward-compatible).
|
|
Connect to switch network for PoE+.
|
RJ-45 10/100/1000 Base-T Ethernet port.
|
Warning : Do not supply power to network port using AC power cable. When using PoE, budget appropriate power
(30 W) for optimal DMP operation and use LLDP.
Cabling Information for the Digital Media Player
Table 15 describes the cables that ship with the DMP-2K and SV-4K hardware.
Table 15 Cables Shipped with Series 2 Hardware
|
|
|
Female-to-Female Serial Adapter
|
|
(As required) For serial device connections.
|
|
|
(Required) Connects the HDMI Out (male) to the HDMI In (male) port on the TV for digital audio and video support. Compliant with HDMI version 1.4.
|
RS-232 DE-9 DCE/DTE Straight Through
|
|
(Required for TV control over RS-232) Connects the DMP serial DTE (male) port to a serial DCE (female) port on the TV.
|
|
|
(Required for IR Remote) Connects to the IR port on the DMP front panel to serve as an infrared signal receiver for the device.
|
Table 16 describes the cables that ship with the CV-HD and CV-UHD hardware.
Table 16 Cables Shipped with Series 3 Hardware
|
|
|
Female-to-Female Serial Adapter
|
|
(As required) For serial device connections.
|
|
|
(Required) Connects the HDMI Out (male) to the HDMI In (male) port on the TV for digital audio and video support. Compliant with HDMI version 1.4.
|
3.5 mm to male DB-9 Serial Adapter
|
|
(Required for TV control over RS-232) Connects the DMP 3.5 mm serial port to a serial DCE (female) port on the TV.
|
|
|
(Required for IR Remote) Connects to the IR port on the DMP front panel to serve as an infrared signal receiver for the device.
|
Table 17 describes the cables that ship with the CV-HD2 and CV-UHD2 hardware.
Table 17 Cables shipped with Series 4 Hardware
Cable |
Length |
Purpose |
Female-to-Female Serial Adapter
|
|
(As required) For serial device connections.
|
|
|
(Required) Connects the HDMI Out (male) to the HDMI In (male) port on the TV for digital audio and video support. Compliant with HDMI version 1.4.
|
3.5 mm to male DB-9 Serial Adapter
|
|
(Required for TV control over RS-232) Connects the DMP 3.5 mm serial port to a serial DCE (female) port on the TV.
|
|
|
(Required for IR Remote) Connects to the IR port on the DMP front panel to serve as an infrared signal receiver for the device.
|
Other Cabling Considerations
Assess the ports available on the TVs at the venue so that you can get any additional adapters or cable types that are needed to connect the Series 2, Series 3, and Series 4 DMPs to the TVs. RX and TX pins vary for each TV manufacturer and a null modem adapter may be required. We do not recommend using RS232 splitters to control multiple TVs. Best practice is a 1:1 DMP to TV mapping. For HDMI, no splitters are qualified.
Ethernet Cable
Use standard Category 5e or 6 cables no longer than 100 meters in length.
Null Modem (Crossover) Cable
The Series 2 DMPs are a DTE serial device. Therefore, if the TV also has a DTE (male) serial port, use a null modem (crossover) cable for the TV control connection.
HDMI-to-DVI Adapter
If the TV does not support HDMI In, then you cannot use the standard HDMI-to-HDMI cable that ships with the DMPs. However, if the TV supports a DVI-D connection, then you can acquire a DVI adapter for the HDMI cable to make the HDMI-to-DVI connection.
Since this type of connection only supports video, you will also need to connect the DMP audio port to the audio input ports on the TV if audio support is required.
Other HDMI Cable Adapters
The HDMI cable that ships with the digital media player is compliant with HDMI version 1.4. If you are using any other cable adapters, be sure that they support HDMI version 1.4 if you plan to support UHD video content.
Audio Cables
Audio cables are not generally needed. However, there are a couple of cases where you might need to make an audio connection to the SV-4K:
■If you need to support an HDMI-to-DVI connection from the SV-4K to the TV since this supports video only.
■If you need to connect to external audio distribution equipment when audio is to be distributed within an area.
RS-232 Serial Pinout for the Series 2 DMP
Table 18 provides the pin out for the DE-9 serial connector on the front panel of the Series 2 DMPs.
Table 18 Series 2, Series 3, and Series 4 Serial DE-9 Pinout
|
|
|
|
|
|
|
Receive data into the device
|
|
Transmit data out of the device
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Guidelines for Mounting the Series 2 Media Player
Consider the following guidelines before mounting the Series 2 media player:
■Do not fit in Sunbrite cases.
■Full dimensions (width / height / depth) with mounting brackets:
DMP-2K
–196.20 mm / 37.00 mm / 169.45 mm
–7.72 in / 1.46. in / 6.67 in
SV-4K
–196.20 mm / 61.65 mm / 169.45 mm
–7.72 in / 2.43 in / 6.67 in
–The bracket length is 164.15 mm / 6.46 in.
■Weight:
–DMP-2K: 1 lb 14 oz / 850.5 grams
–SV-4K: 2 lb 4 oz / 1020.6 grams
■Attach to the wall using the brackets on each side of the device using 4 screws (one for each bracket slot) that measure between 3.5 mm and 4.2 mm in diameter.
■Do not block the right side panel so that you can see the LEDs for troubleshooting.
■Ensure all air vents are clear for proper cooling.
■Choose a location that works with the required IR extender cable for infrared support. No IR receptor is built into the DMP.
Caution : Do not mount the DMP near where HVAC outlets or ducts may drip condensed air onto the device. Humid conditions are not recommended and may cause the unit to fail or behave unpredictably.
Note: The tested range is about 20 ft. To achieve this range, position the receiver facing outward. The receiver is enclosed and not visible.
Guidelines for Mounting the Series 3 Media Players
Consider the following guidelines before mounting a Series 3 media player:
■Full dimensions (width / height / depth) with mounting brackets:
CV-HD
–160.00 mm / 21.00 mm / 144.44 mm
–6.30 in / 0.83 in / 5.69 in
–The mounting holes are inset 20.98 mm (0.82 in) from the box edge.
CV-UHD
–204.35 mm / 21.00 mm / 179.92 mm
–7.08 in / 0.83 in / 7.08 in
–The mounting holes are inset 30.94 mm (1.22 in) from the box edge.
■Weight:
–CV-HD: 12 oz / 340.1 grams
–CV-UHD: 1 lb 4 oz / 567 grams
■Attach to the wall using the mounting holes on the front and back with 4 screws (one for each hole) that measure between 3.5 mm and 4.2 mm in diameter.
■Ensure all air vents are clear for proper cooling.
■Choose a location that works with the required IR extender cable for infrared support. No IR receptor is built into the DMP.
Caution : Do not mount the DMP near where HVAC outlets or ducts may drip condensed air onto the device. Humid conditions are not recommended and may cause the unit to fail or behave unpredictably.
Note: The tested range is about 20 ft. To achieve this range, position the receiver facing outward. The receiver is enclosed and not visible.
Guidelines for Mounting the Series 4 Media Players
Consider the following guidelines before mounting a Series 4 media player:
■Full dimensions (width / height / depth) with mounting brackets:
CV-HD2
–159.92 mm / 21.00 mm / 144.15 mm
–6.29 in / 0.83 in / 5.67 in
–The mounting holes are inset 25.93 mm (1.02 in) from the box edge.
CV-UHD2
–179.92 mm / 21.00 mm / 204.36 mm
–7.08 in / 0.83 in / 8.04 in
–The mounting holes are inset 25.94 mm (1.02 in) from the box edge.
■Weight:
–CV-HD2: 12 oz / 340.1 grams
–CV-UHD2: 1 lb 4 oz / 567 grams
■Attach to the wall using the mounting holes on the front and back with 4 screws (one for each hole) that measure between 3.5 mm and 4.2 mm in diameter.
■Ensure all air vents are clear for proper cooling.
■Choose a location that works with the required IR extender cable for infrared support. No IR receptor is built into the DMP.
Caution : Do not mount the DMP near where HVAC outlets or ducts may drip condensed air onto the device. Humid conditions are not recommended and may cause the unit to fail or behave unpredictably.
Note: The tested range is about 20 ft. To achieve this range, position the receiver facing outward. The receiver is enclosed and not visible.
LEDs on the Digital Media Players
LEDs on the Series 2 Media Players
The Series 2 media players have 8 LEDs in two banks of 4 on the right panel of the device. Figure 20 shows normal operation for the device on a Cisco Vision Dynamic Signage Director network.
Note: Some of the LEDs apply to hardware features that are not enabled for use with Cisco Vision Dynamic Signage Director.
Figure 20 Series 2 Media Player LED Bank
|
|
|
WiFi —(SV-4K only) Flashes when the player is connecting to the wireless network. Displays when connected.
|
|
Eth (green)—Flashes when connecting to Ethernet network. Displays when connected.
|
|
|
|
Err (red)—Flashes a certain number of times to indicate errors (
Table 19).
|
|
Upd (yellow)—Flashes when the device is being upgraded.
The Update and Error LEDs will flash in unison to indicate an error during firmware update (
Table 20).
|
|
Pwr
(green)—Displays when the device is powered on and not in reset mode.
|
|
Bsy
(green)—Flashes when there is file-system activity.
|
Table 19 Error (Err) LED Descriptions on the Series 2 Media Player
Error LED
(number of flashes)
|
|
|
|
|
Device is in network recovery mode and using DHCP Option 43 to contact Cisco Vision Dynamic Signage Director for provisioning.
|
|
|
|
Failed to load kernel module.
or
OS initialization failed (Init shell script failed).
|
|
Board is not capable of running the current firmware version.
|
|
A piece of on-board hardware is not working correctly.
|
|
(Not applicable) Problem related to storage device (USB or SD card).
|
|
Problem related to the registry/NAND.
|
|
The autorun script encountered a load/run error.
|
|
|
|
Unable to find a bootable image.
|
13 |
The root file system has failed verification, which is used to detect whether the file system has been tampered with. You can recover a unit that is showing this error code by performing an update using safe mode. |
14 |
Boot loader failure. |
Table 20 Update (Upd) LED Descriptions on the Series 2 Media Player
Error LED
(number of flashes)
|
|
|
|
|
|
|
|
|
Failed to find UBI partition.
|
|
Attempt to write unsigned CFE to unit with secure boot enabled.
|
|
Failed to find UBI partition.
|
|
Failed to create/attach UBI partition.
|
|
|
|
Upgrade script exited abnormally.
|
|
Upgrade took longer than expected.
|
|
Update completed but update file could not be deleted.
|
LEDs on the Series 3 Media Players
The Series 3 media players have one row of LEDs on the left front panel of the device. The CV-UHD media player has an extra LED for WiFi support (Figure 21).
Figure 21 Series 3 LED Bank
|
Err (red)—Flashes a certain number of times to indicate errors (
Table 21).
|
|
WiFi —(CV-UHD only) Flashes when the player is connecting to the wireless network. Displays when connected.
Note: WiFi support is an orderable option for the CV-UHD only. It is not shipped by default in the media player.
|
|
Pwr (green)—Displays when the board is powered up and not in reset mode. Flashes during the firmware update process.
|
|
Bsy
(green)—Flashes when there is file-system activity.
|
Table 21 Error (Err) LED Descriptions on the Series 3 Media Player
Error LED
(number of flashes)
|
|
|
|
|
Device is in network recovery mode and using DHCP Option 43 to contact Cisco Vision Dynamic Signage Director for provisioning.
|
|
|
|
Failed to load kernel module.
OS initialization failed (Init shell script failed).
|
|
Board is not capable of running the current firmware version.
|
|
A piece of on-board hardware is not working correctly.
|
|
Problem related to USB device or SD card.
|
|
Problem related to the registry/NAND.
|
|
The autorun script encountered a load/run error.
|
|
|
|
Unable to find a bootable image.
|
LEDs on the Series 4 Media Players
The Series 4 digital media players have one row of LEDs on the front panel of the device.
Table 22 Error (Err) LED Descriptions on the Series 4 Media Player
Error LED
(number of flashes)
|
|
|
|
|
Device is in network recovery mode and using DHCP Option 43 to contact Cisco Vision Dynamic Signage Director for provisioning.
|
|
|
|
Failed to load kernel module.
or
OS initialization failed (Init shell script failed).
|
|
Board is not capable of running the current firmware version.
|
|
A piece of on-board hardware is not working correctly.
|
|
(Not applicable) Problem related to storage device (USB or SD card).
|
|
Problem related to the registry/NAND.
|
|
The autorun script encountered a load/run error.
|
|
|
|
Unable to find a bootable image.
|
Key Considerations for the Digital Media Players
When you deploy a digital media player, there are several things that you should know about its operation. This section highlights some of the important differences to be aware of when deploying the digital media players.
This section includes the following topics:
■ Firmware Provisioning on the DMPs
■ Auto-Provisioning on the Digital Media Players
■HDCP Support on the Digital Media Players
■ IR Receiver for the Digital Media Players
■ Storage and Memory on the Digital Media Players
■ Synchronization on the Digital Media Players
■ Switch Communication on the Digital Media Players
■ WiFi Network Connectivity on the CV-UHD and SV-4K DMPs
Firmware Provisioning on the DMPs
The DMP firmware upgrade cannot be manually launched in the Configuration > System Configuration DMP command. It is done automatically when the device boots.
Caution: Before you power on the Series 2, Series 3, and Series 4 device for the first time, complete the following configuration and tasks:
For initial deployment of a DMP, verify:
– No other accessories are attached to the DMP.
– Use standard Category 5e or 6 cables up to 100 m in length.
■ Switch configuration, including the required LLDP for proper PoE+ operation. LLDP and POE+ not required for CV-HD/CV-HD2 players.
■ DHCP server configuration, including the proper option 43 string.
■ Firmware upload for your Cisco Vision Dynamic Signage Director release.
■ Auto-registration settings for the DMP to properly provision its firmware.
Table 25 provides a summary of the firmware provisioning tasks for the DMP in the System Configuration > Configuration.
Table 25 Summary of Firmware Provisioning Tasks on the Media Players
Firmware Provisioning Task
|
|
Upload firmware to Cisco Vision Dynamic Signage Director in the
System Configuration > Configuration.
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Configure “Firmware image to use" and "init.version" under Auto Registration Settings.
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Upgrade the firmware from the
System Configuration > Configuration by selecting DMPs and running the Firmware Upgrade command to push the firmware to the device.
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Auto-Provisioning on the Digital Media Players
■The digital media players are automatically provisioned with global configuration settings from Cisco Vision Dynamic Signage Director.
■As part of the start-up sequence, the device retrieves the Cisco Vision Dynamic Signage Director configuration, which includes all of the global settings for the devices, such as NTP configuration, jitter settings, and so on.
To configure DMP global settings:
Click Configuration > System Configuration > Global DMP Settings.
To configure DMP auto-registration settings:
Click Configuration > System Configuration > Auto Registration Settings.
■The DMP configuration in Cisco Vision Dynamic Signage Director is provisioned each time that the device boots.
Caution: When running Cisco Vision Dynamic Signage Director on a virtual server, reference a reliable NTP server. NTP for Cisco Vision Dynamic Signage Director is configured using the TUI. For more information, see Cisco Vision Administration Guide: Dynamic Signage Director Release 6.3.
HDCP Support on the Digital Media Players
The DMPs natively support content that uses Intel's High-bandwidth Digital Content Protection (HDCP) through the installation of a protection key on the digital media player.
■From the HDMI Out port, the DMPs support HDCP versions 1.4.
■From the HDMI In port, the SV-4K, CV-UHD, and CV-UHD2 can receive HDCP 1.4.
IR Receiver for the Digital Media Players
There is not an embedded IR receiver on the digital media players. Use the IR extender cable to use the IR Remote.
Storage and Memory on the Digital Media Players
The DMP devices have different sizes of solid-state storage and RAM (Table 26):
Table 26 Storage and Memory on the Digital Media Players
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Note: The amount of RAM can make a difference in how the same content might play on different media player models. This difference might more likely be seen when playing HTML pass-through (URL) content.
To find information about available storage:
1. Click Device Management > All Devices.
2. Select a device.
3. In the Status tab, go to Status Details or Utilization.
Note: The amount of available storage shown in Device Management reflects the total amount of space available on the SSD, not the actual storage pool available for content.
You also can find information about available storage if you view Device Details by clicking a screen from thumbnail view in Device Management (CCM).
Switch Communication on the Digital Media Players
The digital media players communicate with the Cisco Connected Stadium switch using the required Link Layer Discovery Protocol (LLDP) rather than MediaNet. The media player determines available power (when using PoE+) over LLDP.
WiFi Network Connectivity on the CV-UHD and SV-4K DMPs
Wireless network connectivity to the CV-UHD or SV-4K is supported over an 802.11a, 802.11b, or 802.11n wireless network in the Cisco Vision Dynamic Signage Director venue.
Note: For initial deployment of a DMP with WiFi connectivity, you will need both a PoE+ network connection in addition to connection of the CV-UHD or SV-4K using the DMP power supply adapter. After the DMP is deployed for WiFi, a PoE+ connection is no longer needed for the DMP. In fact, the DMP will not route packets over the WiFi connection while the Ethernet port is connected and operational.
The wireless network SSID and passphrase is configured globally for all wireless devices in the system. The DMP firmware automatically tries to connect with WEP (if the passphrase is of a suitable length), WPA1 or WPA2.
For configuration information, see How to Deploy WiFi Network Connectivity on the SV-4K.
Notes:
Multicast video is not supported due to bandwidth limitations over a wireless network.
For non-video control for the DMPs, one of these two options must be valid:
–The wireless network must support multicast traffic for communication over the Cisco Vision Dynamic Signage Director network.
–The DMPs must be configured to use the new Unicast Deployment functionality.