Cisco StadiumVision Release Notes for Release 4.1

Browser and Flash Player Support

You can use an Apple Mac or Microsoft Windows PC or laptop to access Cisco StadiumVision Director Release 4.1.

Table 2 describes the browser software versions that have been tested with Cisco StadiumVision Director Release 4.1, with the corresponding Flash player support.

Note ● Microsoft Windows 10 has not been tested and is not officially supported. Compatibility issues have been reported.

• Unless specifically identified as unsupported, other browser versions might work, but their compatibility with Cisco StadiumVision Director cannot be assured.
• Be aware that if you allow automatic updates to your browser and Flash software you might run into an incompatibility with Cisco StadiumVision Director.

Digital Media Player Support

Cisco StadiumVision Director Release 4.1 supports three models of media players:

• Cisco DMP 4310G
• DMP-2K Media Player (New in Release 4.1)
• SV-4K Media Player

Cisco DMP 4310G

The DMP firmware image is not bundled with the Cisco StadiumVision Director software. You must download the firmware image separately at the software download center site.

Note DMP-4310G Version 5.4.1 RB2P is required for the GNU Bash fix.

Table 3 describes the Cisco Digital Media Player (DMP) hardware and firmware supported in Cisco StadiumVision Director Release 4.1.

Cisco DMP 4310G Firmware Download Guidelines

Note DMP-4310G Version 5.4.1 and later supports MP4 (H.264 encoded only) video files and adds support for ELO IntelliTouch+ technology.

To download the DMP-4310G Version 5.4.1RB2P firmware, go to the Cisco Digital Media Players product page for the Cisco DMP 4310G:

http://www.cisco.com/c/en/us/support/video/digital-media-player-4310g/model.html

1. Click the Downloads tab and then Digital Media Player (DMP) System Upgrades.

2. Go to All Releases > 5 > 5.4.1_RB_2P.

3. Click Download to get the 5.4.1_RB2_2P_FCS_4310.fwimg file.

Cisco DMP 4310G Firmware Upgrade Procedure

For information about how to upgrade the DMP firmware, see the “Upgrading the Cisco DMP 4310G Firmware” module of the Cisco StadiumVision Director Software Installation and Upgrade Guide, Release 4.1.

DMP-2K Media Player

The DMP-2K Media Player is introduced in Cisco StadiumVision Director Release 4.1. The DMP-2K has a smaller form-factor and supports less storage and fewer features than the SV-4K, including support of a maximum HD resolution of 1080p. For more information, see the “Feature Summary by Media Player Model” section.

Note For more information about deployment and firmware installation, see also the “Deployment Guidelines for the SV-4K and DMP-2K Media Players” section.

DMP-2K Firmware Versions

The DMP-2K supports the same firmware versions as the SV-4K media player.

Note Both the base firmware and production firmware versions are required in Cisco StadiumVision Director Release 4.1. For information about obtaining the firmware, see the “Firmware Download for the SV-4K and DMP-2K Media Player” section. For information about the new multi-firmware configuration, see the “Multi-Firmware Version Upgrade on the SV-4K and DMP-2K Media Player” section.

Table 5 describes the DMP-2K hardware and firmware supported in Cisco StadiumVision Director Release 4.1.

SV-4K Media Player

The SV-4K media player is a fan-less, solid-state, commercial digital media player that supports new technology standards. In addition to support of 4K video resolution, the SV-4K enhances the capabilities of the Cisco solution by adding support for dual video regions, an enhanced processor, improved video wall and virtual ribbon board synchronization, and an HTML5 runtime environment.

For more information about the software features supported by the SV-4K media player, see the “Feature Summary by Media Player Model” section.

Note For more information about deployment and firmware installation, see also the “Deployment Guidelines for the SV-4K and DMP-2K Media Players” section.

SV-4K Firmware Versions

Table 5 describes the SV-4K hardware and firmware supported in Cisco StadiumVision Director Release 4.1.

Note Both the base firmware and production firmware versions are required in Cisco StadiumVision Director Release 4.1. For information about obtaining the firmware, see the “Firmware Download for the SV-4K and DMP-2K Media Player” section. For information about the new multi-firmware configuration, see the “Multi-Firmware Version Upgrade on the SV-4K and DMP-2K Media Player” section.

Table 6 lists the latest supported upgrade paths for SV-4K firmware in Cisco StadiumVision Director Release 4.1, which depends on the required multi-firmware version upgrade configuration.

Tip For upgrades from devices with firmware version 5.1.52, 5.1.65, or 5.1.68.1, you can simply select that existing firmware as your “Base firmware image to use” since that firmware version is already uploaded to Cisco StadiumVision Director and is a valid pre-requisite firmware.

Cisco StadiumVision Director Server Support

Cisco StadiumVision Director supports upgrades from Release 4.0 to Release 4.1 software on the Platform 3 server hardware. Software versions prior to Release 4.0 must be upgraded serially to the supported 4.0 version before upgrading to Release 4.1. For more information, see the “Upgrade Paths” section.

New installations of Release 4.1 are supported in a virtual server environment using other third-party hardware.

Note Use the Cisco Commerce Workspace (CCW) tool when placing Cisco StadiumVision orders at:

https://apps.cisco.com/Commerce/home

Product IDs in Cisco StadiumVision Director Release 4.1 for Software Licenses

In Cisco StadiumVision Director Release 4.1, the Cisco StadiumVision Director software, video management, and display licenses are unbundled. This allows you to purchase hardware separately for the Cisco StadiumVision Director server and install Cisco StadiumVision Director software in a virtual environment (for more information, see the “Virtualized Server Environment Support” section.)

Table 7 provides information about the supported product IDs for Cisco StadiumVision Director and related software.

Platform 3 Server Support

Table 8 describes the Cisco StadiumVision Director server hardware and software supported and tested in Cisco StadiumVision Director Release 4.1.

Note Table 8 identifies minimum tested versions of CIMC/BIOS with Cisco StadiumVision Director. These should not be interpreted as the required versions that you must run. As long as your server CIMC/BIOS firmware is at this minimum tested version or later, no change is required to operate Cisco StadiumVision Director.

The table also documents the latest firmware versions that are currently available for download and have been successfully tested in Release 4.1.

Note For more information about verifying and upgrading the Cisco UCS Server firmware on the Platform 3 server, see the “Appendix C: CIMC Configuration and Firmware Upgrade Guidelines on the Cisco UCS C220 Server” module in the Cisco StadiumVision Director Software Installation and Upgrade Guide, Release 4.1.

Virtualized Server Environment Support

You can use another Cisco device or third-party server to run the Cisco StadiumVision Director software. Follow the requirements in this section to be sure that your virtual environment meets the minimum and tested specifications.

This section includes the following topics:

• Minimum Virtual Machine System Requirements for Cisco StadiumVision Director
• VMware vSphere Tested Versions for Cisco StadiumVision Director
• Restrictions for Virtual Server Support

Minimum Virtual Machine System Requirements for Cisco StadiumVision Director

Be sure that your configuration meets the minimum system requirements in Table 9 and supports a VMware virtual machine environment with a compatible vSphere version (See “VMware vSphere Tested Versions for Cisco StadiumVision Director” section.)

Note Cisco StadiumVision Director servers are meant to be physically located close to the DMPs that they operate with, and communicating to the players over a LAN. For information about installation-related licensing compliance, see the “Installation Requirements for Licensing Compliance” section.

Table 10 provides additional information about the tested VM hardware and OS specifications that you should use when configuring a virtual machine to support Cisco StadiumVision Director.

VMware vSphere Tested Versions for Cisco StadiumVision Director

Cisco StadiumVision Director has been tested with VMware vSphere Version 5.1 and 5.5 using the minimum requirements described in Table 9 . Other VMware vSphere versions cannot be guaranteed to work with Cisco StadiumVision Director.

Note Any VMware license that does not allow your virtual machine to be set to the minimum requirements described in Table 9 is not supported.

For more information about installing Cisco StadiumVision Director servers, see the Cisco StadiumVision Director Software Installation and Upgrade Guide, Release 4.1.

Restrictions for Virtual Server Support

Be sure that you consider the following restrictions before you configure a virtual server environment for Cisco StadiumVision Director:

• Migrating to a virtual environment on your existing Platform 2 or Platform 3 servers is not supported. For more information, see the “Important Migration and Upgrade Notes” section.
• When using a virtual server environment, Cisco Technical Support only provides support for the Cisco StadiumVision software. No support is provided for third-party hardware or the virtual OS environment installed by the customer.
• The recommended configuration is for a dual virtual server environment to support a primary and backup server using the standard Cisco StadiumVision Director backup/restore and failover tools.
• Cisco has not tested and does not provide support for any VMware tools in a Cisco StadiumVision system. If your site chooses to use backup, recovery or other tools outside of the Cisco StadiumVision Director software to manage your virtual servers, then you accept the risks and responsibility associated with securing your data.

Cisco StadiumVision Director Remote Server Support

Note Cisco StadiumVision Director Remote is supported by the Cisco DMP 4310G only.

You can use your own server or install a Cisco UCS C22 server Table 11 and supports a VMware virtual machine environment with a compatible vSphere version (See “VMware vSphere Tested Versions for Cisco StadiumVision Director Remote” section.)

Note Cisco StadiumVision Director Remote servers are meant to be physically located close to the DMPs that they operate with, such as at the remote venue edge, and communicating to the players over a LAN. For information about installation-related licensing compliance, see the “Installation Requirements for Licensing Compliance” section.

VMware vSphere Tested Versions for Cisco StadiumVision Director Remote

Cisco StadiumVision Director Remote has been tested with VMware vSphere Version 5.1 and 5.5 using the minimum requirements described in Table 11 . Other VMware vSphere versions cannot be guaranteed to work with Cisco StadiumVision Director Remote.

Note Any VMware license that does not allow your virtual machine to be set to the minimum requirements described in Table 11 is not supported.

For more information about installing Cisco StadiumVision Director Remote servers, see the Cisco StadiumVision Director Remote Installation and Upgrade Guide, Release 4.1.

Cisco StadiumVision Headend Support

Table 12 describes the Cisco StadiumVision headend hardware and software supported in Cisco StadiumVision Director Release 4.1.

Cisco Unified Communications Support

The Cisco StadiumVision solution supports the Cisco Unified IP Phone 7975G and 9971 models.

Cisco Unified IP Phone 7975G

Table 13 lists the combinations of Cisco Unified Communications Manager (CUCM) and firmware for the Cisco Unified IP Phone 7975G that were tested for compatibility with Cisco StadiumVision Director Release 4.1.

Cisco Unified IP Phone 9971

Table 14 lists the combinations of Cisco Unified Communications Manager (CUCM) and firmware for the Cisco Unified IP Phone 9971 that were tested for compatibility with Cisco StadiumVision Director Release 4.1.

Note Although not all combinations have been tested, earlier maintenance versions of CUCM are also likely to work with Cisco StadiumVision Director Release 4.1. Avoid trying to use any major version other than 9.1 or 10.5.

Commerce Integration Systems Support

Table 15 provides information about the hardware and software for third-party commerce integration systems that have been tested with Cisco StadiumVision Director Release 4.1.

Media Controller Systems Support

Table 16 provides information about the hardware and software for third-party media controller systems that have been tested to support the External Event Trigger feature in Cisco StadiumVision Director Release 4.1.

Note To support the Crestron Room Media Controller with Cisco StadiumVision Director it requires that you work with a Crestron reseller to install the appropriate software on the QM-RMC.

Touch Screen Devices and Controller Support

Note Touch screens are not supported for the SV-4K and DMP-2K media player in Cisco StadiumVision Director Release 4.1.

Cisco StadiumVision Director supports a limited number of touch screen drivers for the Cisco DMP 4310G. To ensure compatibility of your devices, contact your Cisco Systems sales representative.

See the “Installation Notes” section and the “How to Enable a DMP for Touch Screen Control” task note for more information about how to configure this support.

Unsupported Hardware in Cisco StadiumVision Director Release 4.1

The following hardware products are no longer supported in Cisco StadiumVision Director Release 4.1:

• Platform 2 Server (SV-DIRECTOR-K9 or SV-PLATFORM2=)

Internationalization (i18n)

Internationalization (known as i18n) support refers to the software infrastructure that is designed to accommodate multiple language translations (localization) without requiring additional engineering changes to that software.

The Cisco StadiumVision Director Release 4.1 software supports i18n for the following general areas of the solution:

• Control Panel in Cisco StadiumVision Director
• Dynamic Menu Board application
• Management Dashboard in Cisco StadiumVision Director
• IP Phone user interface
• Software Manager
• TV user interface

Localization (L10n)

Localization (known as L10n) refers to the implementation of the specific regional language translation support within a software interface that has been designed for i18n. In Cisco StadiumVision Director Release 4.1 English is the default language for the Cisco StadiumVision solution.

Note Certain locales are not supported in Release 4.1, such as right-to-left languages.

Language Packs for Localization

Note Language packs are release-specific. They are not available with the initial release of Cisco StadiumVision Director Release 4.1. You can install available language packs for Release 4.1, after you have installed or upgraded to Release 4.1, and when the 4.1 version of the language pack for the desired language is available.

An update to the initial set of language packs has been released to support localization fixes in Cisco StadiumVision Director Release 4.1.0-508 (SP1). Although the latest release of language packs can be installed with Cisco StadiumVision Director Release 4.1.0-419, you need to upgrade to Release 4.1.0-508 first to get the full benefits of the localization changes.

Cisco StadiumVision Director provides increased flexibility to upload and install only the specific language(s) that you want to support through the independent installation of Language Packs. The upload and installation of the language packs is performed using the Software Manager from the Cisco StadiumVision Director main menu. For more information about how to install language packs, see the Cisco StadiumVision Director Software Installation and Upgrade Guide, Release 4.1.

Caution A Cisco StadiumVision Director system that is using language support from Release 4.0.0-707 (SP2) or Release 4.0.0-732 (SP3) will lose that support when first upgraded to Release 4.1, until language packs for Release 4.1 are available and installed.

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The supported languages in Cisco StadiumVision Director Release 4.1.0-419 and later are:

• Deutsch (de_DE)
• English (en_US). This is the default locale in all Cisco StadiumVision Director releases.
• French (fr_FR)
• Portuguese (pt_BR)
• Russian (ru_RU)
• Simplified Chinese (zh_CN)
• Spanish (es_ES)
• Swedish (sv_SE)
• Traditional Chinese (zh_TW)
• Turkish (tr_TR)

For more information about requirements and restrictions in configuring localization in Cisco StadiumVision Director, including IP phone support, see the Cisco StadiumVision Director Localization Guide.

Translated User Documents

Available versions of translated end-user documents for Cisco StadiumVision Director can be found at:

http://www.cisco.com/c/en/us/support/video/stadiumvision/tsd-products-support-translated-end-user-guides-list.html

Command Center Monitoring Application

Figure 1 Thumbnail View and Grid View in the Command Center Monitoring Application

WHAT IS IT

• A remotely-accessible monitoring application from the Cisco StadiumVision Director Main Menu that polls media players every 120 seconds to show at-a-glance device status information for the media player and attached TV display during an event.
• Supports different ways to view device status, including:

– Grid view—Provides detailed device status information.

– Thumbnail view—Provides device status as a thumbnail snapshot of content running on the TV along with a red or green icon showing the DMP state.

Note The Cisco DMP 4310G does not support display of the content thumbnail.

• Allows you to select media players that you want to monitor by group/zone or search by Location Name, Description, IP or MAC address.
• Allows you to filter the selected device list by several criteria, such as by DMP state or media player model, among others.
• Provides button for Administrator to restart a media player.

WHY USE IT

Use the feature for overall device health monitoring during an event across the venue and for a quick way to restart a device.

FOR MORE INFORMATION

Cisco StadiumVision Director Operations Guide

Content Feature Enhancements

Cisco StadiumVision Director Release 4.1 provides the following content enhancements:

• Guidelines for 4K Video Content on the SV-4K Media Player
• 4K Local Video on the SV-4K Media Player
• HDMI-In Encoding on the SV-4K Media Player to Stream Video as a Channel in Cisco StadiumVision Director
• HDMI-In as a Video Source in a Region on the SV-4K Media Player
• Improvement in Requirements for Video Content Synchronization on the SV-4K and DMP-2K Media Players

Guidelines for 4K Video Content on the SV-4K Media Player

Note Only 4K video content is supported in Release 4.1. 4K graphics are not supported.

4K Video Encoding Guidelines

Note Be sure to test the devices that you plan to connect to the SV-4K HDMI-In port to stream content for support of HDCP. Most Mac OS and Windows laptops should work for HDMI-In video encoding for non-copy-protected content. It is up to the device manufacturer and OS whether or not this is supported.

Before preparing 4K video content for the SV-4K media player, be sure that your content meets the following requirements:

• Video encoding—H.265 High Efficiency Video Coding (HEVC).
• H.265 version 1 profiles only—Main and Main 10.
• Video encode bit rate (vbitrate)—2000 to 25000 Kbps.
• Maximum streaming bit rate (with HDMI-In encoding)—Two times the video encode bit rate is recommended.
• Constant Bit Rate (CBR)—Recommended for all local video on the SV-4K.

For more information about content guidelines, see the Cisco StadiumVision Content Creation Design and Specification Guide.

4K Video Restrictions

Before preparing 4K video content for the SV-4K media player, consider the following restrictions:

• H.264 video encoding is not supported. Be sure that your content tools support H.265 encoding.
• Display of dual 4K video regions is not supported.

The 4K video region should be played in the primary video region only. A secondary video region can support up to HD (1920x1080) video resolution.

• 4K video can be displayed in full ultra HD resolution (3840x2160) when using any of the Cisco StadiumVision Director templates using the primary video region.
• Video with 4K resolution is not supported for HDMI-In streaming on the SV-4K.
• No luma key can be applied to 4K video. Luma keying is only supported with 4K for dual video when an HD video in the secondary region uses a luma key over a 4K video in the primary region.
• The Screen Template editor in Cisco StadiumVision Director presents all region sizes based on an HD 1920x1080 canvas size—do not configure templates based on the ultra HD size of 3840x2160 when using a 4K display.

Tip The best practice when using any templates with native 4K video, is to design all content/regions for HD 1920x1080. The image content that is displayed with the 4K video will resize proportionally to a 3840x2160 canvas size automatically.

• If you are using a 4K display, you must configure a fixed resolution value of 3840x2160x60p in the sv4k.videoMode serial command in the TV display specification (Figure 2).

Figure 2 Fixed 4K Resolution Setting in the sv4k.videoMode Serial Command

For more information about how to specify the TV display resolution, see the “Configuring Resolution Under Control Panel Display Specifications” in the Cisco StadiumVision Director Operations Guide, Release 4.1.

4K Local Video on the SV-4K Media Player

Note This feature is only supported on the SV-4K media player.

WHAT IS IT

Feature to support import of 4K video into the Cisco StadiumVision Director content library and playing it through a playlist.

WHY USE IT

When you want to display an independent 4K video as part of a typical playlist setup for an SV-4K media player.

FOR MORE INFORMATION

• “Guidelines for 4K Video Content on the SV-4K Media Player” section.
• “Importing Local Video and Content Images to the Content Library” topic in the Cisco StadiumVision Director Operations Guide.
• “Working With Playlists in Cisco StadiumVision Director” topic in the Cisco StadiumVision Director Operations Guide.

HDMI-In Encoding on the SV-4K Media Player to Stream Video as a Channel in Cisco StadiumVision Director

Note ● This feature requires a separate encoder software license. For more information, see the “Product IDs in Cisco StadiumVision Director Release 4.1 for Software Licenses” section.

• Be sure to test the devices that you plan to connect to the SV-4K HDMI-In port to stream content for HDCP support. Most Mac OS and Windows laptops should work for HDMI-In video encoding for non-copy-protected content. It is up to the device manufacturer and OS whether or not this is supported.

WHAT IS IT

• Feature to support streaming video from a laptop or other supported device connected to the HDMI-In port on an SV-4K media player to be played as a multicast-based channel in Cisco StadiumVision Director.
• The allowable multicast range to use for this feature in the Connected Stadium network is 239.193.20.0/24.
• Start/stop of video streaming is performed by script action (see Figure 7), IP phone, IR remote, User Control API, or command in the Management Dashboard.
• Control of playing the video at the location is through local control—IP phone, IR remote, or user control (local control) API.
• If you set up a channel guide for multiple suites, then you will also need to select the logical local channel that you set up for HDMI-In. Figure 3 shows an example of an IR remote menu with HDMI-In channels available for selection.

Figure 3 IR Remote Menu for Selection of HDMI-In Broadcast Channel

WHY USE IT

When you want to stream video from a laptop (or other supported device) to a particular suite or area in the venue as a channel that you can tune to from the location by local control.

WHERE TO CONFIGURE IT

Note If you want to maintain privacy of channels, create a DMP-encoded channel per suite with a unique multicast address (from 239.193.20.0/24 range), and create a separate channel guide per suite.
For example, if you have 10 suites—create 10 separate DMP-encoded channels with unique multicast addresses, create 10 different channel guides for each DMP-encoded channel, and assign each suite to a different channel guide.

FOR MORE INFORMATION

• “How to Configure HDMI-In Video Sources on the SV-4K” module of the Cisco StadiumVision Director Operations Guide.
• “Guidelines for 4K Video Content on the SV-4K Media Player” section.
• Cisco StadiumVision Content Creation and Specification Guide
• “How to Configure Channels” topic in the Cisco StadiumVision Director Operations Guide.
• Cisco Connected Stadium Design Guide (available to qualified Cisco StadiumVision partners in the Sports & Entertainment Partner Portal)

HDMI-In as a Video Source in a Region on the SV-4K Media Player

Note Be sure to test the devices that you plan to connect to the SV-4K HDMI-In port to stream content for HDCP support. Most Mac OS and Windows laptops should work for HDMI-In video encoding for non-copy-protected content. It is up to the device manufacturer and OS whether or not this is supported.

WHAT IS IT

• Feature to support streaming video from a laptop or other supported device connected to the HDMI-In port on an SV-4K media player to be played in a video region that is set up as a video source when scheduling a script and without creating a playlist.
• Local HDMI-In is added under Channels/Video Sources tab.
• Control of playing the video at the location is through the script.

WHY USE IT

When you want to play video through HDMI-In and control it through script scheduling. You can also set this up for a private event to start streaming and then be able to play video when ready in that location.

WHERE TO CONFIGURE IT

FOR MORE INFORMATION

• “How to Configure HDMI-In Video Sources on the SV-4K” module of the Cisco StadiumVision Director Operations Guide.

Improvement in Requirements for Video Content Synchronization on the SV-4K and DMP-2K Media Players

Cisco StadiumVision Director Release 4.1 eliminates the following requirements for video content synchronization from Release 4.0:

• Templates no longer need to be identical.
• Only video regions (primary and secondary) are compared. Primary regions are compared to primary regions, and secondary regions are compared to secondary regions. Non-video regions are ignored for synchronization.

Disable Display of Address Information on Media Player Startup

WHAT IS IT

Feature that adds a registry key in the Management Dashboard to control display of IP and MAC address information on the TV display when a media player starts up. By default, the address information is displayed to help with media player deployment and troubleshooting.

WHY USE IT

Use this feature to disable the display of device address information on the TV display in a public area when the media player is restarted to help protect network information at the venue.

WHERE TO CONFIGURE IT

Go to the Registry in the Management Dashboard and change the value for the device.SvDMP.showAddressOnstartup key to false.

Media Player Enhancements

Cisco StadiumVision Director Release 4.1 introduces the following media player enhancements:

• AC3+ Support on the SV-4K and DMP-2K Media Player
• Configurable Multicast Video Tune-In Timeout
• New HTML5 Rendition Engine for the SV-4K and DMP-2K Media Player
• Portrait Mode Content Renditions for SV-4K and DMP-2K Media Players (Beta Feature Only)
• PTP Master Election Per VLAN for SV-4K and DMP-2K Media Players
• SNMP Agent Service for the SV-4K and DMP-2K Media Player
• SV-4K and DMP-2K System Font Support

AC3+ Support on the SV-4K and DMP-2K Media Player

Beginning in Release 4.1.0-419 the SV-4K and DMP-2K media player support Dolby Digital AC3+ audio decodes.

Configurable Multicast Video Tune-In Timeout

Note This feature is introduced in Cisco StadiumVision Director Release 4.1.0-508 (SP1).

WHAT IS IT

The Video tune-in timeout is a new common DMP setting for the SV-4K and DMP-2K media player that allows the default timeout of 500 ms to be changed. The value is used for receiving multicast video information on the network and for DCM failure detection.

WHY USE IT

Certain venues might encounter network conditions requiring a change in this value to properly tune multicast video operation.

WHERE TO CONFIGURE IT

Go to Management Dashboard > SV Director Configuration > System Configuration > Global DMP Settings > SV-DMP Common Settings and configure a new value in milliseconds for the “Video tune-in timeout” property. After you change and refresh the property value, you must reboot the DMP(s).

New HTML5 Rendition Engine for the SV-4K and DMP-2K Media Player

Firmware version 6.0.83 introduces a new rendition engine for HTML5 content. For information about HTML5 content guidelines, see the Cisco StadiumVision Content Design and Specification Guide.

Portrait Mode Content Renditions for SV-4K and DMP-2K Media Players (Beta Feature Only)

Caution Portrait mode rendition support is introduced as a Beta feature. As a Beta feature, the portrait mode functionality is not fully tested or supported. Therefore, it is not intended for production environments due to the potential of unexpected behavior.

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WHAT IS IT

Portrait mode is a new rendition mode enabled by serial command for TV displays controlled by SV-4K or DMP-2K media players. It allows the DMPs to automatically rotate content for proper orientation on vertically-positioned displays.

Consider the following restrictions:

• Portrait mode is not supported with HDMI-In encoding or streaming on the SV-4K.
• Certain startup and diagnostic screens do not rotate and appear cut off on the display.

WHY USE IT

Use portrait mode for vertical TV displays to test auto-rotation of content that would otherwise be improperly cut off and displayed sideways with the default landscape orientation.

WHERE TO CONFIGURE IT

Go to Control Panel > Setup > Devices > Display Specifications and select or add your display. In the Serial Commands panel, add the “dmp.portrait” command and set it to true.

Note The use of portrait mode implies that your video mode (sv4k.videoMode) is set to 1920x1080x60p and that you are using templates designed for content up to 1920 pixels high and 1080 pixels wide. The default canvas will still show horizontal orientation, but you can add regions that extend beyond the canvas.

PTP Master Election Per VLAN for SV-4K and DMP-2K Media Players

WHAT IS IT

Feature that implements a new Precision Time Protocol (PTP) Time To Live (TTL) setting that controls the number of VLANs that can be crossed for selection of a PTP master. The default value of 1 means that each VLAN will elect its own PTP master.

WHY USE IT

Best practice is to retain the default value of 1 for election of a PTP master per video wall. With a TTL > 1, degradation in local video synchronization can occur.

WHERE TO CONFIGURE IT

FOR MORE INFORMATION

See the “Configuring the Cisco StadiumVision Director Server System Settings” module in the Cisco StadiumVision Director Server Administration Guide, Release 4.1.

SNMP Agent Service for the SV-4K and DMP-2K Media Player

WHAT IS IT

The Start SNMP Agent Service is a new common DMP setting for the SV-4K and DMP-2K media player that uses port 161 for both input/output on the device. The service supports SNMPv1 and SNMPv2 and GET operations. You can use the snmpwalk command to retrieve MIB values. SNMP traps are not supported.

WHY USE IT

The Simple Network Management Protocol (SNMP) Agent Service should be enabled as determined by the venue’s requirements for the exchange of device management information in their network.

WHERE TO CONFIGURE IT

SV-4K and DMP-2K System Font Support

The SV-4K and DMP-2K media player firmware can render most unicode characters as part of the DMP system fonts. This means that the font is available as a substitution font to external content sources such as HTML pages and feeds that might not explicitly reference fonts in their CSS.

Multi-Firmware Version Upgrade on the SV-4K and DMP-2K Media Player

Caution Immediately after installing Cisco StadiumVision Director Release 4.1, you must configure the new auto-registration settings in the Management Dashboard described here and in the “Upgrading the SV-4K and DMP-2K Firmware” module of the Cisco StadiumVision Director Software Installation and Upgrade Guide, Release 4.1.

Failure to perform this configuration can cause the media player to repeatedly boot.

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WHAT IS IT

• A new auto-registration process that preserves a required firmware upgrade sequence in Release 4.1 for the SV-4K and DMP-2K media player.
• Introduces concept of base firmware version, in addition to the current production firmware version.

– Base firmware—A prerequisite firmware version that is required before provisioning of the production firmware version. Can be version 5.1.52, 5.1.65, or 5.1.68.1.

– Production firmware version—Firmware version required to operate the media player in Release 4.1.

• With proper configuration, allows the run-time software to identify the existing firmware version on the device, automatically provision the base firmware (as required), and provision the production firmware version.

WHY IT IS REQUIRED

Early versions of media player firmware (such as on factory-shipped devices) are not supported for direct upgrade to the production firmware version in Cisco StadiumVision Director Release 4.1.

The Multi-Firmware Version Upgrade feature automates this upgrade sequence as required to simplify the process.

WHERE TO CONFIGURE IT

Go to Management Dashboard > SV Director Configuration > System Configuration > Auto Registration Settings and configure the four required properties shown in Figure 4 and according to Table 18 .

Tip For upgrades from devices with firmware version 5.1.52, 5.1.65, or 5.1.68.1, you can simply select that existing firmware as your “Base firmware image to use” since that firmware version is already uploaded to Cisco StadiumVision Director and is a valid prerequisite firmware version. Then, type the corresponding firmware version number in the “base.version” field.

Figure 4 Firmware Image and Version Properties Required to Provision the SV-4K and DMP-2K

FOR MORE INFORMATION

• “Cisco StadiumVision Director Server Support” section.
• “Upgrading the SV-4K and DMP-2K Firmware” module of the Cisco StadiumVision Director Software Installation and Upgrade Guide, Release 4.1.

System Enhancements

The following system enhancements are introduced in Cisco StadiumVision Director Release 4.1:

• Backup Task Behavior
• Media Player Storage

Backup Task Behavior

The backup task can now run even while an event script is running. As part of this change, the database is no longer optimized or repaired during the backup process—a new TUI option is added to run database maintenance manually if needed.

Although it is not expected that database maintenance should be needed on a regular basis, a possible symptom could be slow performance indicating a need to run database maintenance.

Tip You can look at the backup log (/var/log/svd-config/backup-YYYMMddHHMMSSz.log) to see if the table updates are “OK” and up-to-date. If not, then use the TUI option to run database maintenance. For more information, see the “StadiumVision Server Administration Menu: Database Maintenance” section.

Media Player Storage

Cisco StadiumVision Director Release 4.1 reduces the storage required for SV-4K and DMP-2K content on the Cisco StadiumVision Director server.

No configuration is required for this enhancement.

Text Utility Interface

The following Text Utility Interface (TUI) changes are introduced:

• Services Control Menu: Network Time Sync
• StadiumVision Server Administration Menu: Database Maintenance

Services Control Menu: Network Time Sync

The Services Control menu has been modified to add the “Network Time Sync” option.

WHAT IS IT

A new TUI option that allows you to independently start and stop the network time service (ntpd) in Cisco StadiumVision Director. You also can check status of the service.

WHY USE IT

If for some reason the ntpd service does not start after a server reboot or power failure, this provides a more convenient way to restart it. Prior to this option, you had to rely on editing the ntp.conf file to initiate a restart.

WHERE TO CONFIGURE IT

FOR MORE INFORMATION

See the “Cisco StadiumVision Director Text Utility Interface” in the Cisco StadiumVision Director Server Administration Guide, Release 4.1.

StadiumVision Server Administration Menu: Database Maintenance

The StadiumVision Server Administration menu has been modified to add the “Database Maintenance” option.

WHAT IS IT

A new TUI option that allows you to optimize and repair the Cisco StadiumVision Director database.

WHY USE IT

The database is no longer optimized or repaired during the backup process. You can look at the backup log (/var/log/svd-config/backup- YYYMMddHHMMSSz.log) to see if the table updates are “OK” and up-to-date. If not, then you can use this TUI option to run database maintenance.

WHERE TO CONFIGURE IT

FOR MORE INFORMATION

• See the “Running Database Maintenance” topic in the Cisco StadiumVision Director Operations Guide.
• See the “Cisco StadiumVision Director Text Utility Interface” in the Cisco StadiumVision Director Server Administration Guide, Release 4.1.

User Control API

See the “API Summary” section for changes to the User Control API in Release 4.1.

User Interface Change Summary

This section provides an overview of the general areas of the Cisco StadiumVision Director user interface (UI) that have been changed in Cisco StadiumVision Director Release 4.1:

• Main Menu
• Control Panel Setup Channels—Basic Info
• Management Dashboard

Main Menu

• The Command Center Monitoring application has been added.
• The Logout button has been changed.

Figure 5 Main Menu in Cisco StadiumVision Director Release 4.1

Control Panel Setup Channels—Basic Info

New options are added to support configuration of a DMP-encoded channel for use with the SV-4K and HDMI-In video streaming.

Figure 6 DMP-Encoded Channel Setup Options

Control Panel Schedule—Edit Actions

Figure 7 highlights the following changes to the Edit Actions dialog box when you assign state actions for a script in the Control Panel Schedule screen:

• The Channels tab is renamed to Channels/Video Sources.
• Local HDMI-In is added to the Channels/Video Sources tab.
• Start HDMI-In Streaming and Stop HDMI-In Streaming are added to the Available Actions for a script.

Figure 7 Local HDMI-In Video Source Selection and Available Actions

Management Dashboard

This section describes the new and changed areas of the Management Dashboard in Release 4.1:

• Auto-Registration Settings
• Global DMP Settings
• Management Dashboard Commands
• Model Filtering
• Monitored Services

Auto-Registration Settings

New and re-qualified auto-registration settings have been added to support firmware provisioning for the SV-4K and DMP-2K media players.

• Firmware image to use (SV-4K, DMP-2K)
• init.version (SV-4K, DMP-2K)
• Base firmware image to use (SV-4K, DMP-2K)
• base.version (SV-4K, DMP-2K)

For more information, see the “Multi-Firmware Version Upgrade on the SV-4K and DMP-2K Media Player” section.

Global DMP Settings

A new section of common provisioning settings for the SV-4K and DMP-2K is introduced in the Management Dashboard toolbox under SV Director Configuration > System Configuration > Global DMP Settings > SV-DMP Common Settings.

The current sections include:

• Common
• 4310 v5.x.x Settings
• SV-DMP Common Settings (New)

– Contains many of the settings originally found under SV-4K Settings in Release 4.0.

– PTP time-to-live setting (New)

– Start SNMP Agent Service (New)

• SV-4K Settings
• DMP-2K Settings (New)

Management Dashboard Commands

This section summarizes new and changed commands in the Management Dashboard.

DMP Commands

The following DMP commands are introduced to encode any video content for display without audio using the HDMI-Out port on the SV-4K media player:

Note These commands are intended for lab test purposes only. As a best practice, do not combine use of both HDMI-In and HDMI-Out port connections on the SV-4K media player.

• Start Streaming
• Stop Streaming

DMP Install

The “SV-4K Parameters” tab has been changed to “SV-DMP Parameters” under the Firmware Upgrade command.

Model Filtering

The addition of the DMP-2K to the Management Dashboard “Model” filter has been added.

Monitored Services

The Log Monitor service is removed.

Status Details

The Utilization fields are removed from the Status Details panel.

Installation Requirements for Licensing Compliance

To maintain software licensing compliance, Cisco StadiumVision Director servers must be installed in the following manner:

• The Cisco StadiumVision Director server is installed in a data center or in an enterprise data closet, or the Cisco StadiumVision Director software is installed on the customer’s choice of hardware that supports a VMware virtualized environment.
• The Cisco StadiumVision Director Remote software is installed on the customer’s choice of hardware that supports a VMware virtualized environment, or the remote server hardware is installed in a data center or in an enterprise data closet.

Installation Requirements on New Platform 3 Servers

Caution New Platform 3 servers (SV-DIR-DIRECTOR-K9) come pre-installed with a preliminary image of Cisco StadiumVision Director that is not intended for production operation. You must install the Cisco StadiumVision Director Release 4.1 software from a full ISO image (not an upgrade) that you downloaded from Cisco.com to be sure that you are running the released production version of Cisco StadiumVision Director Release 4.1.

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For information about installing a fresh ISO image on a Platform 3 server, see the Cisco StadiumVision Director Software Installation and Upgrade Guide, Release 4.0.

Cisco StadiumVision Director Remote OVF Deployment

New installations of the Cisco StadiumVision Director Remote Release 4.1.0-10 software are deployed using an Open Virtualization Format (OVF) template and installing a full ISO.

For more information about installation files and upgrade paths, see the “Important Migration and Upgrade Notes” section.

For more information about installing Cisco StadiumVision Director Remote, see the Cisco StadiumVision Director Remote Installation and Upgrade Guide, Release 4.1 .

Important Migration and Upgrade Notes

In this document, the following terminology is used to qualify changes to your Cisco StadiumVision hardware and software environment:

• Migration—Migration means moving an existing Cisco StadiumVision Director platform to a new hardware platform in a virtual environment.
• Upgrade — Means changing your software version to a newer release on your existing platform.

Consider the following important changes that are implemented in Cisco StadiumVision Director Release 4.1 for upgrades to existing Cisco StadiumVision Director sites:

• Migration Restrictions
• Upgrade Paths
• Installation and Upgrade Files
• Upgrade Process

Migration Restrictions

For Release 4.1, migration means moving an existing Cisco StadiumVision Director Release 4.1 platform to a new hardware platform in a virtual environment. Brand new installations of Cisco StadiumVision Director Release 4.1 on new platforms in a virtual environment are not considered a migration and are supported.

Caution Migration to a virtual environment on your existing Platform 2 or Platform 3 servers is not supported. For information about migrating from your Platform server to a virtual server environment, see the “Migrating From Platform 2 Servers to a Virtual Environment” module in the Cisco StadiumVision Director Software Installation and Upgrade Guide, Release 4.1.

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Upgrade Paths

Note Localization support is introduced through the installation of language packs as they become available in Release 4.1.

Table 19 lists the latest upgrade paths for Cisco StadiumVision Director Release 4.1, with the supported prerequisite release listed in the “From” column. Software versions prior to Release 4.0 must be upgraded serially to the supported 4.0 version before upgrading to Release 4.1.

In general, the supported upgrade paths for Cisco StadiumVision Director follow a linear progression.

Release 4.0 Upgrade Sequence

Release 4.0.0-732 > Release 4.1.0-419

Release 4.1 Upgrade Sequence

Release 4.1.0-327 > Release 4.1.0-419 > Release 4.1.0-508 (SP1)

Installation and Upgrade Files

Cisco StadiumVision Director Release 4.1 software is available in different types of files based on the installation or upgrade environment and product.

ISO Files

ISO files are packaged images that are available in two versions:

• An ISO full image—The full ISO file is to be installed only on brand new Cisco StadiumVision Director servers that have no prior Cisco StadiumVision Director software version installed.
• An ISO upgrade image—The upgrade ISO file is built for processing using the TUI upgrade utility or Software Manager.

Note ISO upgrade images are available for both Cisco StadiumVision Director and Cisco StadiumVision Director Remote software.

OVF Files

For new installations, the Cisco StadiumVision Director Remote software is delivered as a.zip file (SV-REMOTE_FULL_TEMPLATE_4.0.0-xx-Y.x86_64.zip) that contains an Open Virtualization Format (OVF) template and full ISO to be installed with a VMware virtual host.

The.zip file contains the following files:

• SV-REMOTE_FULL_TEMPLATE_4.1.0-xx-y.x86_64-disk1.vmdk—VM disk file (binary)
• SV-REMOTE_FULL_TEMPLATE_4.1.0-xx-y.x86_64-file1.iso—Full installation file (binary)
• SV-REMOTE_FULL_TEMPLATE_4.1.0-xx-y.x86_64.mf—Checksum (text)
• SV-REMOTE_FULL_TEMPLATE_4.1.0-xx-y.x86_64.ovf—XML VM descriptor file (text)

Software Download

Note You are eligible to obtain information about how to access the Cisco StadiumVision Director full ISO file, language packs, or Cisco StadiumVision Director Remote OVF zip file after you have purchased the proper licensing. Contact Cisco Technical Support for information about how to download these files.

If you have a Cisco CCO account and a contract for software download, you can download the Cisco StadiumVision Director upgrade files on the Cisco.com software download site at:

http://www.cisco.com/cisco/software/navigator.html?mdfid=283479662&i=rm

Upgrade Process

Upgrades to Cisco StadiumVision Director and Cisco StadiumVision Director Remote software are made available using the Software Manager. For more details about upgrading the Cisco StadiumVision Director Remote software for your environment, see the Cisco StadiumVision Director Remote Software Installation and Upgrade Guide, Release 4.1.

Deployment Guidelines for the SV-4K and DMP-2K Media Players

This section includes the following topics:

• Deployment Guidelines for the DMP-2K Media Player
• Deployment Guidelines for the SV-4K Media Player
• New Firmware Configuration for the SV-4K and DMP-2K Media Player
• Firmware Download for the SV-4K and DMP-2K Media Player

Deployment Guidelines for the DMP-2K Media Player

Before you deploy the DMP-2K media player, consider the following guidelines:

• The DMP-2K has the same requirement as the SV-4K for PoE+ for 30W of port power on the Cisco Connected Stadium switch. Be sure that your switch can meet these and the other requirements for deployment of the device.

• Be sure to configure your DHCP server with the corresponding Option 43 and Option 60 strings for the DMP-2K. Use “Cisco DMP-2K” for the Option 60 Vendor Class Identifier string for new DMPs shipped from the factory.

Note This Option 60 string is “Brightsign DMP-2K” for early prototypes.

Deployment Guidelines for the SV-4K Media Player

Note The SV-4K media player has different requirements than the Cisco DMP 4310G, including, but not limited to support of PoE+ for 30W of port power on the Cisco Connected Stadium switch. Be sure that your switch can meet these and the other requirements for deployment of the SV-4K.

For more information, see:

• Cisco StadiumVision SV-4K and DMP-2K Media Player Deployment Guide
• Cisco Connected Stadium Design Guide (available to qualified Cisco StadiumVision partners in the Sports & Entertainment Partner Portal)

New Firmware Configuration for the SV-4K and DMP-2K Media Player

Caution Immediately after installing Cisco StadiumVision Director Release 4.1, you must configure the new auto-registration settings in the Management Dashboard to install the firmware on the DMPs. Failure to perform this new configuration can cause the media player to repeatedly boot.

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In Cisco StadiumVision Director Release 4.1, the SV-4K and DMP-2K media players require that a minimum—or base— firmware version is provisioned before they can be upgraded to the production firmware version supported in Cisco StadiumVision Director Release 4.1.

A new auto-registration configuration requirement and feature is introduced to ensure that this required firmware upgrade sequence is automatically preserved for affected media players in the system.

For more information, see the “Multi-Firmware Version Upgrade on the SV-4K and DMP-2K Media Player” section. This also is documented in the “Upgrading the SV-4K and DMP-2K Firmware” module of the Cisco StadiumVision Director Software Installation and Upgrade Guide, Release 4.1.

Firmware Download for the SV-4K and DMP-2K Media Player

The SV-4K and DMP-2K media player firmware image is not bundled with the Cisco StadiumVision Director software.

Tip Be sure to download the firmware to a device that you also can use to access the Cisco StadiumVision Director software.

Downloading the SV-4K and DMP-2K Production Firmware

To download the SV-4K and DMP-2K production firmware, go to:

https://www.brightsign.biz/downloads/dmp-firmware-download-6083-0516

Downloading the SV-4K and DMP-2K Base Firmware

If you do not already have one of the required base firmware versions uploaded to Cisco StadiumVision Director, you must download the firmware image separately from a password-protected site and then upload it to Cisco StadiumVision Director.

Contact your Cisco Systems representative for the “ How to Download SV-4K Firmware” document, available to qualified Cisco StadiumVision partners.

Media Player Maintenance Recommendations

To avoid unexpected behavior and maintain normal operation of your devices, it is highly recommended that you perform a soft reboot of all of the media players in your system:

• Cisco DMP 4310G—Weekly.
• SV-4K—Weekly.
• DMP-2K—Every 5 days.

You can reboot DMPs manually or configure a periodic task to run automatically. Remember that the automatic scheduled task applies globally to all media players in the system.

Note Before you perform a reboot, be sure that there are not any active scripts running.

For more information see the “ How to Configure the Reboot DMP System Task From the Management Dashboard ” task note.

System Utilization Values

Measurement units for storage in Cisco StadiumVision Director are based on a KB equivalent of 1024 bytes [known as a kibibyte)KiB)], not 1000 bytes.

Therefore, a notation of MB actually means 1,048,576 (1024 x 1024) bytes in Cisco StadiumVision Director.

Resolved Defects in Cisco StadiumVision Director Release 4.1.0-508

Open Defects in Cisco StadiumVision Director Release 4.1.0-508

All defects that are open in prior Cisco StadiumVision Director Release 4.1.0 releases and not listed as resolved remain open in Cisco StadiumVision Director Release 4.1.0-508.

CSCvb18292—Localization defect summary for 4.1.0-SP1 release.

Resolved Defects in Cisco StadiumVision Director Release 4.1.0-419

Open Defects in Cisco StadiumVision Director Release 4.1.0-419

This section lists the defects that are newly opened in build 419 of Cisco StadiumVision Director Release 4.1.0.

Note All defects that are open in prior Cisco StadiumVision Director Release 4.1 releases—and not listed as resolved for release 4.1.0-419—remain open in Cisco StadiumVision Director Release 4.1.0-419.

CSCuz89148—Localization defect summary for 4.1.0-GA release.

CSCuz65985—Editing single occurrence in a recurring event keeps earlier event intact.

Symptom Change of script while editing a single occurrence in a recurring event keeps the earlier event intact.

Conditions The following steps recreate the conditions when this defect occurs:

1. Create a recurring daily/weekly event.

2. Edit the single occurrence in the recurring event.

3. Change the script.

Workaround There is no workaround.

CSCuz53399—Unable to create daily/weekly event with end by date in Firefox browser.

Symptom Unable to create daily/weekly event with an “end by” date using the Mozilla Firefox browser.

Conditions The following steps recreate the conditions when this defect occurs:

1. Log into Cisco StadiumVision Director.

2. Go to the Scheduler.

3. Create script and enter event Name.

4. Enter start & end date time of event.

5. Select the Option 'Repeat Event'

6. Select Daily/weekly and enter 'End by' date.

7. Select any Future date to multiple events and Save it

Workaround Use Google Chrome browser or select “Occurrences” instead of “End by” option when using Firefox to create multiple events.

CSCuy49935—Sometimes saving a change in the Management Dashboard does not propagate to the DMP.

Symptom Changes made in the Management Dashboard are not always sent to the DMP. If multiple changes made then the previous change appears to be the one that is saved.

Conditions The following steps recreate the conditions when this defect occurs:

1. Go to the Management Dashboard.

2. Go to SV Director Configuration > System Configuration > Global DMP Settings > SV-4K Settings.

3. Change the Timezone to another value.

4. Reboot the DMP.

5. If the behavior occurs where the change is not sent to the DMP:

a. Change the Timezone to a new value.

b. Reboot the DMP again.

Workaround Restart StadiumVision Director Services.

CSCuz49064—Widgets fail to display data integration when a bound XML value is blank.

Symptom If an XML data source has a blank result such as <data></data>, then that field simply shows up blank in the widget designer. However, on the SV-4K it breaks multiple fields in the widget. The XML payload is randomized, so the order of transmission of elements is unknown. The actual behavior is that all fields after the null value are broken.

Workaround Use TextArea instead of T2S elements to avoid this defect.

CSCuz44956—Scoreboard controller / clock fails to process when mule is overwhelmed.

Symptom When Data Integration application (svd-broker) is overwhelmed by requests, the broker will not process game scores or game clocks, which need to be polled “reliably” every 1 second without conflicts.

Workaround Check affected widgets to be sure that they are not using the Data Pull component. Need to use multicast type payload for reliable scoreboard / clock operation. Otherwise, there is no workaround.

CSCuy88169—JSON format in broker does not support arrays at "root" level.

Symptom When Creating a generic data source in JSON format, if the JSON file starts with [, then SVD will give an "Invalid JSON provided as payload for upload. EB00011" error while trying to upload the sample JSON file in the field mapping tab.

Workaround Add {"Array": at the start of the JSON data before [ and at the end add }.

CSCuy10156—Scheduler - Editing a running event causes multiple staging.

Symptom User is allowed to edit the event, change the details of the event even after the event fires off, and each time the edited event get saved, staging happens at the back end. The event is saved with the very last changes made from the scheduler side. Multiple concurrent events are created in the Control Panel because of the multiple edits in the Scheduler for the event. It was observed that only the last instance is in the “running” state, and other instances are being blocked.

Conditions The following steps recreate the conditions when this defect occurs:

1. Go to the Scheduler.

2. Schedule an event with heavy content (large video files).

3. Try to edit the event when the event starts - within the first 60 seconds after the event kicks off.

Workaround There is no workaround.

Resolved Defects in Cisco StadiumVision Director Release 4.1.0-327

Table 23 lists the defects that are resolved in build 327 of Cisco StadiumVision Director Release 4.1.

Open Defects in Cisco StadiumVision Director Release 4.1.0-327

This section lists the defects that are open in build 327 of Cisco StadiumVision Director Release 4.1.0.

CSCuy41846—Proof of Play duration expressed in msecs for 4310s and secs for SV-4K/DMP-2K.

Symptom Duration is reported in different units of measurement for the Cisco DMP 4310G (milliseconds) and the SV-4K/DMP-2K (seconds).

Conditions The following steps recreate the conditions when this defect occurs:

1. Create a new playlist.

2. Create a script that contains both 4310 and SV-4K/DMP-2K devices.

3. Save script and run it, enable proof of play.

4. Allow script to run for a few minutes.

5. Stop script.

6. Generate Proof of Play report.

Workaround There is no workaround.

CSCuy14487—Recurring events-boundary value is not consistent for “after” option.

Symptom Recurring events-boundary value for 'after' should change according to the options user selects for weekly and daily events but it does not always update correctly.

Conditions The following steps recreate the conditions when this defect occurs:

1. Open the scheduler and click on any date to schedule an event.

2. Click Repeat Event to open the repeat event section.

3. Select the daily event option and try the following steps:

a. Set the 'repeat every' value to 1.

The maximum occurrences that can be scheduled is 365 since any scheduled event cannot span for more than year as per design.

b. Set the 'repeat every' value to 2.

In this case, the maximum value should be changed to half of 365, but it stays at 365. The scheduled events spans for two years which is not allowed as per design.

4. Select the weekly event option and try the following steps:

a. Set the 'repeat every' value to 1.

b. Select one day of the week.

The boundary value for 'after' for this combination is 52 (the maximum occurrences that can be scheduled is 52 since any scheduled event cannot span for more than 365 days as per design).

c. Keep the value 1 for 'repeat every' and choose more than one day of the week. The maximum occurrence scheduled should be double, but scheduler wont allow more than 52.

Workaround When scheduling weekly events for more than a year, use the ‘End By’ option instead of the ‘after’ option.

CSCuy25570—Mute/Volume 0 on Internal volume strategy is set to 13.

Symptom When using internal volume strategy and setting 0 volume level (either by IR or IP Phone) the volume will go to level 13 instead of 0. The volume does not get muted; instead, it drops to a still-audible level. The same occurs if the volume is currently at 5 and you press volume down, it jumps to 13.

Conditions The following steps recreate the conditions when this defect occurs:

1. Create a display specification where the volume strategy is set to “Internal.”

2. Assign one or more SV-4K or DMP-2K devices to that display spec.

3. Restart the runtime on the assigned DMPs.

4. Go to the TVs connected to those DMPs, and using the TV manufacturer's IR controller, set the volume to 100%.

5. Using the DMP IR controller, raise the volume to a high level (anywhere from 50% to 100%), you can check the volume level by running a Get Status command in the Management Dashboard and looking at the display data.

6. Press Mute.

Workaround There is no workaround.

CSCuy25798—BackupTask and manual backup removes DMPs from active script.

Symptom Sometimes the scheduled BackupTask or manual backup removes DMPs from an active script.

Workaround Stop any running scripts before running the backup task and start the scripts only after the backup task is run.

CSCuw54955—Backup restore sometimes fail to copy saved firmware to SVD server location.

Symptom After performing a backup restore process, all of the firmware files present on the backup are not restored in the dashboard. This occurs intermittently.

Workaround User will need to upload the firmware files again in order to use them.

CSCux47258—SV-4K: When Insignia TV is powered on it may cause DMP to reboot.

Symptom SV-4K: When the Insignia TV is powered on, it may cause the DMP to reboot. This behavior only occurs if resolution is set to auto-detect. This is a firmware issue.

Workaround In the display specification, set the resolution to "1920x1080x60p" instead of using auto-detect.

CSCux41638—SV-4K: The ptp.html page only shows neighbors with PTP TTL=1.

Symptom SV-4K: The ptp.html page only shows neighbors with PTP TTL=1.

Conditions The following steps recreate the conditions when this defect occurs:

1. In the Management Dashboard, the "PTP time-to-live" setting is > 1.

2. Launch the page at "http://x.x.x.x/ptp.html where x.x.x.x is the IP address of the DMP.

Notice that this page only shows DMPs that are within 1 hop (TTL = 1). DMPs that are > 1 hop (TTL > 1) is not shown. This is a firmware limitation.

Workaround Choose a DMP in each hop and bring up the ptp.html page to view PTP status of DMPs within that hop.

CSCux38701—SV-4K: Status - CPU usage - should display accurate information.

Symptom Only integer values are shown on the Dashboard for CPU usage. CPU usage always shows zero on the Dashboard when the usage is below 1. It does not show the decimal part even when the usage is greater than 1.

Conditions The following steps recreate the conditions when this defect occurs:

1. Install the SV-4K DMP.

2. Check the status by going to the Management Dashboard > DMP and TV Controls > Monitoring > Get Status.

3. Look at the status details under the status tab. Notice that decimal values are not displayed for CPU usage.

Workaround There is no workaround.

CSCux36786—Restart D.I.B server error display if DB datasource name contains “_”.

Symptom Restarting Data Integration (broker) displays an error if DB datasource name contains "_".

Conditions The following steps recreate the conditions when this defect occurs:

1. Log into Cisco StadiumVision Director.

2. Go to Control Panel > Data Integration.

3. Create any Generic data Source with database.

4. Enter the name of the data source to contain "_".

5. Deploy the data source.

6. Restart the Data Integration Broker server.

Workaround

1. Log into the TUI > Troubleshooting > Undeploy all data source in Data Integration, then restart the integration server.

2. Create a new data source without "_" in the name.

3. Restart Data Integration Broker in Dashboard.

CSCux33272—Audio is missing while streaming with DVD Player using HDMI splitter.

Symptom Audio is missing while streaming with DVD Player using HDMI splitter.

Conditions The following steps recreate the conditions when this defect occurs:

1. Login to Cisco StadiumVision Director.

2. Ensure that a source SV-4K DMP is added to devices > group1 > zone1, then add another target SV-4K DMP to devices > group2 > zone2.

3. Ensure that the HDMI out of the DVD player is plugged in to the HDMI-Input of the splitter and that the HDMI-Out of the splitter to HDMI-In of same source DMP.

4. Navigate to the Management Dashboard.

5. Select the source SV-4K and start streaming by providing the multicast IP address and src type =hdmi.

6. Select Start Streaming.

7. Select target/Encoder SV4K.

8. Set the video channel to the same multicast IP where streaming occurs.

Expected Result:

Video should be streamed along with audio.

Actual Result:

The audio stream is missing, while the video is being streamed to the target DMP.

Workaround This is no workaround.

CSCux31767—CCM: Group info disappears while performing individual refresh of DMP.

Symptom It is observed that while performing a DMP individual refresh, group information disappears from the DMP details screen, even the latest screen updated in the CCM screen.

Workaround Group information is appearing again when the next auto refresh or global request response reaches the CCM screen.

Cisco StadiumVision Documentation Go URL

For more information about Cisco StadiumVision hardware and software installation, configuration, and operation, see the Cisco StadiumVision documentation available on Cisco.com at:

www.cisco.com/go/stadiumvisiondocs

Release-Specific Documents

The following Cisco StadiumVision documents are new or modified in Cisco StadiumVision Director Release 4.1:

Release Notes

Cisco StadiumVision Release Notes for Release 4.1

Install and Upgrade Guides

Cisco StadiumVision Director Software Installation and Upgrade Guide, Release 4.1

Cisco StadiumVision Director Remote Software Installation and Upgrade Guide, Release 4.1

Design and Deployment

Cisco StadiumVision SV-4K and DMP-2K Media Player Deployment Guide

Cisco Connected Stadium Design Guide (authorized partners only)

Cisco StadiumVision Video Headend Design and Implementation Guide (authorized partners only)

Localization

Cisco StadiumVision Director Localization Guide

Server Administration

Cisco StadiumVision Director Server Administration Guide

Content Management

Cisco StadiumVision Content Creation Design and Specifications Guide

Cisco StadiumVision Director External Content Integration Guide

Event Operations

Cisco StadiumVision Director Operations Guide

Task Notes

DMPs: Configure Reboot DMP System Task

DMPs: Enable Touch Screen Control

DMPs: Find the Serial Number for a DMP From the Management Dashboard

DMPs: UI: Access Cisco StadiumVision Director

End User Guides

Using a Cisco Unified IP Phone with Cisco StadiumVision: HDMI-In Broadcast

Licensing Information

Open Source Used In Cisco StadiumVision Director Release 4.1

Open Source Used In Cisco StadiumVision Director Remote Release 4.1

Translated End-User Guides

http://www.cisco.com/c/en/us/support/video/stadiumvision/tsd-products-support-translated-end-user-guides-list.html

Using the Cisco Unified IP Phone with Cisco StadiumVision: HDMI-In Broadcast

Cisco StadiumVision Documentation Notifications

You can receive periodic emails that summarize new and changed information in Cisco StadiumVision documentation by subscribing to the sv-doc-notify@external.cisco.com email alias.

Contact us at stadiumvisiondocs@external.cisco.com to request this notification service.

Cisco StadiumVision Documentation Team Email Contact Information

You can submit questions, suggestions, or other feedback to us at stadiumvisiondocs@external.cisco.com.

Obtaining Cisco Product Documentation

For information on obtaining other Cisco Product documentation, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.

RMA Process for the SV-4K and DMP-2K Media Player

The Return Materials Authorization (RMA) process for the SV-4K and DMP-2K media player is covered by the Solution Support Service for Cisco StadiumVision.

Before you place a service call, see the troubleshooting information in the Cisco StadiumVision SV-4K and DMP-2K Media Player Deployment Guide. If you cannot resolve the problem with any of the recommended troubleshooting steps, open a Cisco Solution Support case to further troubleshoot and coordinate the return process with the vendor.

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Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)

Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.

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