Register VMware Licenses Purchased on Vmware.com

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Updated:May 24, 2024
Document ID:220421

Bias-Free Language

The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

    Introduction

    This document describes how to manage VMware (PAK) licenses purchased from Cisco.

    Register VMware Licenses Purchased from Cisco on Vmware.com

    1. Obtain PAK Number from Cisco

    The user must have received the PAK numbers from the original Cisco sales order.
    Cisco customer support (or Cisco TAC) can look up Cisco sales orders or contacts to find the PAK numbers.

    2. Convert Cisco PAK to VMware License on Vmware.com

    1. KB 2011567 links to the OEM help page: https://www.vmware.com/support/support-resources/licensing/oem-help.html
      OEM specific portal
    2. The OEM Help page links to the Cisco OEM-specific portal: https://www.vmware.com/oem/code.do?Name=CISCO-AC. On the OEM-specific portal page, the PAK numbers from Cisco can be entered to be converted into actual VMware Licenses which can then be entered into vCenter (or ESXi).
      Enter PACs one per line.

    3. Combine a 1-CPU License into a 2-CPU License on Vmware.com

    The Cisco PAK can be two individual single-CPU licenses. These can be combined on vmware.com into 2-CPU VMware Licenses.

    4. Change the Major VMware Version on Vmware.com

    If the VMware licenses are the wrong major version (6. x vs 7. x vs 8. x) the license version change must be changed on VMware.com.

    VMware vCenter gives an error like, "These serial keys are invalid: 12345-567890-12345-567890-ABCDE" and VMware ESXi gives an error like: "Please provide a valid license key."

    Revision History

    Revision Publish Date Comments
    2.0
    24-May-2024
    Recertification. Modified Headers to meet capitalization requirements, created more whitespace, deleted broken links.
    1.0
    16-May-2023
    Initial Release
    TAC Authored

    Contributed by Cisco Engineers

    • Steven Tardy
      Customer Delivery Engineering Technical Leader

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