Understand "Verifying" Network Status on Umbrella Dashboard

Introduction

This document describes why the network status can show as "Verifying" on the Umbrella Dashboard. 

Prerequisites

Requirements

There are no specific requirements for this document.

Components Used

The information in this document is based on Umbrella DNS.

The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, ensure that you understand the potential impact of any command.

Overview

This article discusses what it means when your network status displays as Pending Verification when you submit a network like in this screenshot under Deployments> Networks.

360002660463. 

Note: Before a network has been verified, the Primary Policy always displays as Default Policy.

Explanation

When you are seeing such status, a ticket gets generated and sent directly to Umbrella Support for verification. This process helps Umbrella Support:

• Ensure there are no network conflict between customers (for example, 192.0.0.1/32 would conflict with 192.0.0.0/24 because it is within the subnet).
• Confirm the ownership of the IP. 

Note: There is no interaction required on your end unless Umbrella requires a documentation for proof of ownership of this IP.

Next Steps after Network Verification

You can see your network status shows as Inactive. This is normal as the network can take 4 hours to propagate and show as Active upon verification. If the network continues to show as Inactive after 24 hours, please refer to this article for the potential cause: Network Status: Inactive Over the Past 24hrs.

Note: Even though the network is showing as Inactive the first 4 hours, you still have the ability to apply policies to the Network identity.