Restart the Processes on a FireSIGHT System and a FirePOWER Service without a Reboot

Introduction

This document describes how to restart the services on a Cisco FireSIGHT Management Center appliance with the use of either the web User Interface (UI) or the CLI.

Restart FireSIGHT Management Center Processes

In order to troubleshoot an issue, you might want to restart the processes and services that run on the FireSIGHT Management Center appliance. You can restart these services and processes without the need to reboot the appliance, as described in the sections that follow.

Restart Processes with the Web UI

Complete these steps in order to restart the FireSIGHT Management Center processes via the web UI:

1. Log into the web UI of your FireSIGHT Management Center.
   
   
2. Navigate to System > Local > Configuration > Process.
   
   
3. Click Run Command for the Restart Defense Center Console. This restarts the services and processes.
   
   

Restart Processes with the CLI

Complete these steps in order to restart the FireSIGHT Management Center processes via the CLI:

1. Log into the CLI of the FireSIGHT Management Center.
   
   
2. Elevate your privilege level to the root user mode:
   

   admin@FireSIGHT:~$ sudo su -

3. Enter this command into the CLI in order to restart the console:
   

   root@FireSIGHT:~# /etc/rc.d/init.d/console restart

Restart Managed Device Processes

This section describes how to restart the processes that run on a managed device.

FirePOWER Appliance, ASA FirePOWER Module, and NGIPS Virtual Device

Complete these steps in order to restart the processes that run on a FirePOWER appliance, Cisco Adaptive Security Appliance (ASA) module, or a Next Generation Intrusion Prevention System (NGIPS) virtual device:

1. Log into the CLI of the managed device via Secure Shell (SSH).
   
   
2. If you run a FirePOWER (SFR) Service Module on an ASA, you must enter this command on the ASA in order to access the SFR module:
   

   ciscoasa# session sfr console
   Opening console session with module sfr.
   Connected to module sfr. Escape character sequence is 'CTRL-^X'.
   
   FirePOWER login:

3. After you provide the user credentials and successfully log into the shell, enter this command in order to restart the services:
   

   > system restart
   
   This command will restart the application.  Continue?
   Please enter 'YES' or 'NO': YES

Series 2 Managed Device

Complete these steps in order to restart the processes that run on a Series 2 managed device:

1. Log into the CLI of the Sourcefire managed device.
   
   
2. Elevate your privilege level to the root user mode:
   

   admin@FirePOWER:~$ sudo su -

3. Enter this command into the CLI in order to restart the processes that run on a managed device:
   

   root@FirePOWER:~# /etc/rc.d/init.d/sensor restart