How to Verify That a Hybrid License Is Part of SO in CSSM

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Updated:July 21, 2021

Document ID:LIC217253

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Introduction

Prerequisites

Verifying That a Hybrid License Is Part of the Sales Order in CSSM

Troubleshooting

Related Information

Introduction

This article describes the process of verifying that a hybrid license is part of the sales order (SO) in Cisco Smart Software Manager (CSSM).

Prerequisites

Before you start, ensure that you have the following data at your disposal:

Verifying That a Hybrid License Is Part of the Sales Order in CSSM

Step 1:

Go to Cisco Software Central and log in with your Cisco.com account.

How to Verify That a Hybrid License Is Part of SO in CSSM - Log in

Step 2:

In theSmart Software Managersection, clickManage licenses.

How to Verify That a Hybrid License Is Part of SO in CSSM - Manage licenses

Step 3:

In Smart Software Licensing, on the Convert to Smart Licensing tab, click Convert PAKs, and then enter the sales order in the search bar. Press Enter or click the magnifying glass icon.

Step result: If the system displays results, it is a verification that the product activation key (PAK) associated with this specific sales order contains a Hybrid license that you can then convert to a Smart license. If the system displays no results, then a product activation key (PAK) containing a Hybrid license is not part of the sales order.

Note: To convert a Hybrid to Smart license, refer to the How to Convert a Hybrid to Smart License in CSSM article.

How to Verify That a Hybrid License Is Part of SO in CSSM - Convert PAKs

Step 4:

To view detailed information about the product activation key (PAK) that contains a Hybrid license, click the product activation key (PAK) hyperlink in the PAK column.

Step result: The system displays a dialog box with detailed information about the product activation key (PAK) and the licenses that it contains.

How to Verify That a Hybrid License Is Part of SO in CSSM - View detailed PAK information