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|Affected Product ID
||There were no defects filed with this field notice at the time of publication.|
Potential damage to the source wiring can cause a short to the metal enclosure/barrier. This could lead to a potential electrical and/or fire safety hazard for the end user. This issue has not been observed at a customer site. It was observed in a single device that had not yet been shipped.
A single switch was discovered to possess a short in the power harness cable during a manufacturing test. The power harness cable appeared to be damaged by a metallic baffle.
The switch fails to power up.
Replace the affected hardware through the standard Return Material Authorization (RMA) process.
Refer to "How to Identify Affected Products" for instructions on how to validate impacted units.
How To Identify Affected Products
Use the Serial Number Validation Link in order to verify affected units.
Note: If the Version ID is V02 (see the CLI screenshot) or there is a Deviation label (#D517262), those units are NOT affected by this problem. You can also identify the Version ID and Serial Number in the Device Manager screenshot.
For any questions on this issue, send an email to email@example.com.
Serial Number & Version ID Physical Location
Deviation Label Physical Location
CLI Output Screenshot
Device Manager Screenshot
For More Information
If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:
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