This article relates to Cisco TelePresence System Quick Set C20.
Q. How do I reset the TANDBERG Codec C20 to the factory settings?
A. This answer is only valid for the TANDBERG Codec C20 only.
Turn the codec off.
Press and hold the power until the LED on the front turns red.
Release the power button, and press it twice within 5 seconds.
The TANDBERG Codec C20 is now reset to factory defaults.
The procedure will reset or delete:
All passwords to factory default
All configurations to factory default, including SIP and H.323 settings
The procedure will not delete software release - and option keys.