Cisco Crosswork™ User-Centric Self-Organizing Network (SON) revolutionizes RAN automation and optimization for an exceptional user experience over your network.
Providing a high-quality and uninterrupted subscriber experience for specific subscriber populations such as highways and railways commuters and enterprise accounts presents a significant challenge for mobile service providers.
Maintaining performance incurs high OpEx expenditures, in repeated drive tests and optimization campaigns. Such campaigns are aimed at improving network statistical Key Performance Indicators (KPI), which do not generally look at actual driving subscribers’ Quality of Experience (QoE). A higher level of granularity is required to effectively optimize mobile subscribers’ experience.
Cisco® Crosswork User-Centric SON is designed to meet the demands of mobile service provides. It delivers unique closed-loop RAN automation and optimization, enriched with crowd-sourced subscriber analytics data derived from several data sources, such as Call Data Record (DCR), geolocation, or crowd-sourcing platforms.
User-centric technology based on network subscriber analytics data allows the definition of a new type of performance metrics called Key Quality Indicators (KQI), by analyzing millions of device-sourced data records with cutting-edge machine-learning algorithms. These KQIs reflect the quality of services experienced by subscribers and allow a unique classification of the network cells by the user groups and services provided.
Cisco Crosswork User-Centric SON is then able to target identified low-performing cell sites with advanced interference mitigation, mobility optimization, and load-management techniques based on field-proven closed-loop algorithms, in order to directly impact and improve the user QoE KQIs.
Figure 1. Overview of Crosswork User-Centric SON
Features and benefits
Table 1. Features and benefits of Crosswork User-Centric SON
Enriched data connectivity
Enables QoE performance awareness by harnessing subscriber analytics data sources
Cisco Crosswork SON automation
Streamlines RAN optimization with continuous, zero-touch, closed-loop algorithms
Identifies subscriber groups service performance: highways and railways commuters, enterprise accounts, and more
Simplifies integration and optimizes QoE in multilayer networks
Enables identification and fast improvements on specific services such as VoLTE (quality, retainability) and data services such as social media and OTT (accessibility, rate)
Cisco Crosswork roads management
Helps reducing drive-testing significantly with automated roads identification and performance optimization
5G-ready RAN automation with user-centric network slicing
Using subscriber analytics information to identify high-speed or corporate devices, Cisco Crosswork User-Centric SON creates cell groups that address specific highways and railways segments or enterprise accounts branches. The segmentation and slicing encompass any mix of RAN vendors and RAN technologies. This capability is foundational to enable additional segmentations such as roamers and NPS detractors, and enable connected-cars service awareness.
Figure 2. Uses of Crosswork User-Centric SON
Focused, zero-touch optimization for OpEx reduction
By utilizing a segmentation capability, Cisco Crosswork User-Centric SON is able to implement a comprehensive and focused set of RAN optimization actions that target KQIs to improve the subscribers’ QoE on highways, railways, or branch offices.
Automated roads and accounts discovery with 24-hour daily performance monitoring removes the need for any manual intervention, with a “set and forget” management policy approach.
Reducing OpEx becomes simple with Cisco Crosswork User-Centric SON. Customers can experience increased operational efficiency, with minimized drive tests requirements and customer complaint handling costs.
Deliver an improved user experience for network performance leadership
Increase your network performance by double-digit percentages with a true user-experience impact. Deliver better call quality, improved mobility, and increased data rates for all types of services such as social media, OTT, and web downloads.
Prepare optimally for national benchmarks with increased performance visibility and network optimization to achieve best-in-class rankings.
Figure 3. Improved network performance with Cisco Crosswork User-centric SON
We offer flexible consumption models with options from traditional CapEx purchases, to pay-as-you-go subscriptions. License models include:
● Enterprise License Agreement (ELA)
Table 2. System requirement
Bare-metal or fully virtualized installation
Dimensions are according to network sizing
Linux Debian / Ubuntu distributions
Cisco and Partner Services for RAN automation and development
Services from Cisco and our certified partners can help you transform your network management and accelerate business innovation and growth.
Planning and design services align technology with business goals and can increase the accuracy, speed, and efficiency of your deployment. Technical services can help you improve operational efficiency, save money, and mitigate risk. Optimization services are designed to continuously improve performance and help your team succeed with new technologies.
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For more information, visit the Cisco Services website.
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Boost your mobile customers’ experience with innovation leadership, now
Looking for customer-driven innovation and optimal operational efficiency? Start delivering an exceptional experience with Cisco Crosswork User-Centric SON. For additional information, visit the Cisco Mobile Internet website or contact your local account representative.