Explore Cisco
How to Buy

Have an account?

  •   Personalized content
  •   Your products and support

Need an account?

Create an account

OpenRoaming: Seamless, Secure Public Wi-Fi Onboarding At-a-Glance

At a Glance

Available Languages

Download Options

  • PDF
    (69.0 KB)
    View with Adobe Reader on a variety of devices
Updated:January 27, 2020

Bias-Free Language

The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

Available Languages

Download Options

  • PDF
    (69.0 KB)
    View with Adobe Reader on a variety of devices
Updated:January 27, 2020



     Simplify Wi-Fi guest access for your customers on site

     Significantly increase your Wi-Fi attach rate on site

     Increase security for Wi-Fi guest access

     Provide a better user experience in your venue by providing seamless connectivity to Wi-Fi and seamless roaming between Wi-Fi and LTE/5G

     Take back ownership of your customers’ data through Wi-Fi, and get more valuable analytics

     Better engage with your customers through Wi-Fi, Cisco DNA Spaces, and your loyalty app

     Offload traffic from cellular to Wi-Fi, reducing operational expenses

Get connected anywhere, seamlessly and securely

Everywhere we go, we expect to be online. Whether we are in an airport, a coffee shop, a retail store, or a hotel, we need to get online fast and stay connected. However, this process is often tiresome. We get bombarded with multiple SSIDs, are presented with poorly designed captive portals, or are required to enter an insecure shared username and password. These annoyances often force us to stay on cellular and use up our precious data or to have no coverage at all. This is where OpenRoaming comes in.

OpenRoaming provides mobile users with frictionless Wi-Fi onboarding by linking together access providers (such as public venues, retailers, airports, and large enterprises) and identity providers (such as service provider carriers, devices, and cloud providers). Users need to sign on only once with a trusted identity provider. Afterward they will be automatically connected to OpenRoaming networks whenever and wherever one is available.

Find connected access networks on a global scale

Leveraging the technology behind Hotspot 2.0 and the global, unprecedented reach of Cisco’s network, OpenRoaming will allow any customer to roam seamlessly and securely, across cellular and Wi-Fi networks. The OpenRoaming Federation is made up of identity providers including device manufacturers, cloud providers, and Wi-Fi access providers such as retailers, hotels, and large venues to enable customers to connect automatically. This Wi-Fi connection will be secured using industry-standard Wi-Fi Protected Access 2 (WPA2) protocols and encrypted authentication. Every network that users connect to will be vetted by Cisco to help ensure that they are receiving the best, and most trusted, connection possible.

Access providers

You want to offer your customers the added value of fast, secure, and reliable connectivity. OpenRoaming helps ensure seamless onboarding from cellular LTE and 5G to Wi-Fi and enables users to share their experiences, be better informed, and remain connected, improving their experience while increasing your Wi-Fi attachment rates. When combined with Cisco DNA Spaces, OpenRoaming provides actionable insights into user behavior and location to create a more meaningful experience for your guests.

Identity providers

Our identities are tied to hardware, services, and other areas of our lives, such as loyalty programs. For identity providers, OpenRoaming leverages a user’s unique identity to automatically onboard and connect them from cellular LTE/5G to a participating OpenRoaming network. This can create value for your customers and end users, increase stickiness on your platform, and drive innovation by enabling you to choose the user path and handoff while extending your overall footprint.

The service is completely secure and fast, and users never have to guess which Wi-Fi network to use or suffer through a pop-up captive portal again. They can stay connected wherever they go and download, stream, video chat, and game to their heart’s desire.

Service providers

In today’s environment, consumers expect to stay connected to the services they’ve become accustomed to. Cellular LTE and 5G services cannot cover every location, especially when those locations are indoors, far from cell towers, or have other obstacles that make them less than optimal for cellular connections. OpenRoaming was developed to offset these challenges and keep users connected. It leverages proven Hotspot 2.0 standards, so it works across all devices, no matter the vendor. Additionally, because roaming to Wi-Fi is significantly more cost-effective than cellular roaming, OpenRoaming provides value through reduced operating expenses.

Title: Service providers

How to enable OpenRoaming in your network

OpenRoaming leverages the connector and authentication engine in Cisco DNA Spaces. If you’re a Cisco DNA Spaces customer, you already have OpenRoaming available. All you need to do is set up your parameters via the wizard. Once signed up, your network will automatically configure and attach to the OpenRoaming Federation.

Minimum requirements: Cisco DNA Spaces and a Cisco® or Meraki® wireless network.

Learn more