Services and Support for Integration

A single, seamless interface for former Ubiquisys customers to open and manage service renewals and product support requests.

Customer Service and Support

  • To open a TAC request, you must first register for a user ID. Your contract number must be associated with a user ID. You can do so by visiting the "Access Restricted Content" tab in the Profile Manager. If you don't know your contract number, please contact your Cisco partner or account representative.
  • Once you have a user ID, you may initiate or check on the status of a support case online or by contacting the TAC by phone: