Services and Support for Integration

A single, seamless interface for former ParStream customers to open and manage service renewals and product support requests.

    Customer Service and Support

    How to Open a TAC Request

    • To open a TAC request, you must first register for a user ID. Your contract number should be associated with a user ID. You can do so by visiting the "Access" tab in your Cisco Account Profile. If you don't know your contract number, please contact your Cisco partner or account representative.
    • Once you have a user ID, you can initiate or check on the status of a support by email or by contacting the TAC by phone: