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Services and Support for Integration

A single, seamless interface for former Cariden partners and customers to open and manage service renewals and product support requests.

Welcome to Cisco Services!

We value your business and are excited to enable you to quote, order, and manage service renewals, and request support for products, using Cisco tools and processes. We take pride in offering you award winning support tools, software support and updates, access to Cisco technology experts, and an extensive knowledge base.

Cloupia integration Q&As

Read the Cloupia integration Q&As for commonly asked questions regarding Cisco Service offers, service agreements, renewals, support, and more.

Create a Technical Assistance Center (TAC) Request

  • To open a TAC request, you must first register for a Cisco.com user ID. Your contract number should be associated with a Cisco.com user ID. You can do so by visiting the "Access" tab in your Cisco Account Profile. If you don't know your contract number, please contact your Cisco partner or account representative.
  • Once you have a Cisco.com user ID, you can initiate or check on the status of a support case online, by email, or by contacting the TAC by phone:
  • For additional information on obtaining technical support through the TAC, please consult the Technical Support Reference Guide.

Partners, please loginLocked content for additional information.