Cisco Managed Services Accelerator

One-time integration for all services

MSX provides two critical levels of integration: one-time integration to the Service Provider OSS/BSS, and one-time integration into the Orchestration Services framework. Both are required in order to deploy and manage services securely and effectively. Without MSX, the Service Provider would have to repeat this for every new service offered, a process that can take months and incur large operational expenses.

Automated orchestration

MSX automates service delivery to ensure low operating costs, eliminate configuration errors, and provide a smooth end-customer experience. Once a user specifies the desired service, MSX delivers it with a simple mouse click. End-users can make sweeping changes to a service in the end-user portal and MSX will reconfigure thousands of devices if necessary. MSX leverages Cisco NSO for reliability and flexibility - service providers that have adopted NSO will find it easy to create new service packs.

Virtual, physical, and third-party function support

While some systems only cater to virtual network functions or physical devices, MSX supports both. In fact, a single end-user service might include a combination of virtual networking functions and physical networking functions. MSX implements powerful service models for Cisco and third-party devices using Cisco NSO and open REST APIs. Because MSX is an open platform, service providers can easily add VNFs or physical devices from third parties, integrate with external systems, and develop their own services based on underlying third-party technology.