Cisco Managed Services Accelerator

Simple service creation platform

Using MSX, service providers can create entirely new services from scratch or leverage pre-built service packs from Cisco. MSX can be up and running with minimal integration costs and time, offering an unlimited range of future services based on both virtual or physical network functions from both Cisco and third-parties. And MSX supports the simultaneous delivery of multiple services to multiple customers.

One-time integration for all services

MSX provides two critical levels of integration: one-time integration to the Service Provider OSS/BSS, and one-time integration into the Orchestration Services framework. Both of these are required in order to deploy and manage services securely and effectively. Without MSX in place, the Service Provider would have to do this over and over again for every new service offered, a process that can take months and incur large operational expenses.

Automated orchestration

MSX automates service delivery to ensure low operating costs, eliminate configuration errors, and provide a smooth end-customer experience. Once a user specifies a desired service, MSX can deliver that new service with a simple mouse click. End-users can make sweeping changes to a service in the end-user portal and MSX can then reconfigure thousands of devices if necessary. MSX leverages Cisco NSO for reliability and flexibility, so service providers who have already adopted NSO will find it easy to create new service packs.

Virtual, physical, and third-party function support

While some systems only cater to virtual network functions or physical devices, MSX supports both. In fact, a single end-user service might include a combination of virtual networking functions and physical networking functions. MSX implements powerful service models for Cisco and third-party devices using Cisco NSO and open REST APIs. Because MSX is an open platform, service providers can easily add VNFs or physical devices from third parties, integrate with external systems, and develop their own services based on underlying third-party technology.