Cisco Managed Services Accelerator (MSX) is a multi-tenant, multi-service, cloud-native, service creation and delivery platform that helps service providers quickly, easily, and cost-effectively develop and deliver managed services to business customers.
"Better service quality, faster deployment and improved security, scale and cost efficiency."Adam Saenger, VP Networking Solutions, CenturyLink Read more
"We are helping our enterprise customers have more insight and control over their IT and networking infrastructure through virtualization."Shawn Hakl, SVP Networking and Innovation, VerizonRead more
Quickly and easily onboard managed devices from the cloud in a multi-tenant environment.
Develop, deploy, and manage a multi-tenant Cisco SD-WAN (Viptela) service.
Deploy a multi-service, multi-vendor virtual branch (vBranch) with Cisco Enterprise Network Compute System (ENCS).
Service providers can use MSX to create new services from scratch or leverage pre-built service packs from Cisco. MSX is up and running with minimal integration costs and time, offering an unlimited range of future services based on both virtual or physical network functions from both Cisco and third-parties. And it supports the simultaneous delivery of multiple services to multiple customers.
MSX provides two critical levels of integration: one-time integration to the Service Provider OSS/BSS, and one-time integration into the Orchestration Services framework. Both are required in order to deploy and manage services securely and effectively. Without MSX, the Service Provider would have to repeat this for every new service offered, a process that can take months and incur large operational expenses.
MSX automates service delivery to ensure low operating costs, eliminate configuration errors, and provide a smooth end-customer experience. Once a user specifies the desired service, MSX delivers it with a simple mouse click. End-users can make sweeping changes to a service in the end-user portal and MSX will reconfigure thousands of devices if necessary. MSX leverages Cisco NSO for reliability and flexibility - service providers that have adopted NSO will find it easy to create new service packs.
While some systems only cater to virtual network functions or physical devices, MSX supports both. In fact, a single end-user service might include a combination of virtual networking functions and physical networking functions. MSX implements powerful service models for Cisco and third-party devices using Cisco NSO and open REST APIs. Because MSX is an open platform, service providers can easily add VNFs or physical devices from third parties, integrate with external systems, and develop their own services based on underlying third-party technology.
Riedel increases appeal of networking services portfolio by providing a solution that can result in substantial savings for their customers, especially those implementing a hybrid network model.
At Cisco Live 2018, Cisco engineer Wayne Ogozaly talks to theCube’s Stuart Miniman about the challenges service providers face in driving new revenues and attracting new customers and how Cisco’s Managed Services Accelerator can help speed time to market and reduce costs.