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Frequently Asked Questions - Global Export Trade

Frequently Asked Questions

PEPD FAQs:

PEPD - Search Fields Descriptions, Definitions & Tips


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PEPD Introduction

Cisco products, technology and services are subject to U.S. and local export control laws and regulations. US export control law is extraterritorial and applies to exports and re-exports of Cisco products. A branch of the U.S. Department of Commerce known as the Bureau of Industry and Security regulates exports through the Export Administration Regulations (EAR). Exports from the EU are governed by EC Regulation No 428/2009. For more information on export controls in EU countries, please visit: http://www.cisco.com/c/en/us/about/legal/global-export-trade/general-export/encryption.html.
These regulations spell out the export restrictions on a wide variety of goods, software and technologies. In the case of Cisco products containing encryption, a one-time technical review by US BIS may be required prior to export. Cisco ensures that technical reviews are completed well in advance of a product's release date. Once a review has been completed, products may become eligible for a particular license exception, such as ENC. This exception may then be used by other exporters, as provided by the U.S. EAR. Cisco uses this portion of its web site to communicate export control information specific to its products to our customers and partners. This information may be required for shipping documentation, record keeping, or post-shipment reporting.
Cisco Trade Contacts:
Country of Origin and Global HTS inquiries should be directed to cs-support@cisco.com
General export inquiries should be directed to export@cisco.com
Export classification inquiries (such as ECCN information) should be directed to exportclass@cisco.com
HK TID inquiries should be directed to exportclass@cisco.com
FCC inquiries should be directed to FCC-customs-hold@cisco.com and complianceinfo@cisco.com
EMC, safety and homologation inquiries should be directed to complianceinfo@cisco.com
Weight inquiries should be directed to gto@cisco.com
China Compliance Certification inquiries should be directed to complianceinfo@cisco.com

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A:  At least one field of search criteria is required in order to perform a search. The number of records that would result without a populated field would reduce the performance and also, only products found will return a result. For reporting purposes be sure to check which items in your search may not have returned a result.

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A: You have the option of using the complete product ID, description, or partials thereof. You may also use words or phrases, and complete or partial Product IDs in your search (for example, "cab"). The system searches for products containing your criteria. Please note that using this option will produce all records that match your search (such as all "cab" products). Precise search criteria will produce precise results, and your search will also run faster. Please check your search criteria for possible spacing or spelling errors and reenter the information. If the search still produces no results it is possible that the product is no longer listed. If you receive this message, please contact your Cisco Account Manager or distributor for more information.

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A: If you know the name of the Product Family your item belongs to, (for instance "Catalyst 2960 Series") but you do not know the Product ID, you can select the Product Family to see a list of Product IDs that could apply to your item. This can help narrow your search.

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A: The "Search by Product Description or Product ID" function allows you to search for specific products by description or by Product ID, and view the results on your screen. Searches are not case-sensitive, and only one product description and/or number can be entered per field. Correct spelling and spacing are required.
To search by product description and/or ProductID:
  1. Scroll to either the Product Description and/or ProductID field.
  2. You have the option of using the complete description as well as a word or phrase, and complete or partial Product IDs to search (for example, "cab"). The system searches for products containing your criteria. Please note that using this option will produce all records that match your search (such as all "cab" products). Precise search criteria will produce precise results, and your search will also run faster.
  3. You can enter both a product description and a Product ID to narrow your search.
  4. Once you have completed entering your data, click the Submit button. The results of your search will appear on your screen.
    If your search produces no data, you will see the message, "Your query returned no data." Please check your search criteria for possible spacing or spelling errors and re-enter the information. If the search still produces no results it is possible that the product is no longer listed. If you receive this message, please contact exportclass@cisco.com for more information.

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A:  There is no limit on the number of product families that can be entered during the search. But if the total number of products associated with product families entered returns more than 65000 records, system will prompt you to refine the search criteria. Use the Control (CTRL) button to select multiple Product Families.

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A:  System will allow only 500 Product IDs during a single search. The number of Product Ids entered can be visible as a count below the Product Id field.

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A:  Choose "740.17(b)(2)/Restricted" from the drop down menu of Encryption Status and hit Search.

A:  Choose "740.17(b)(1)/Unrestricted" or "740.17(b)(3)/Unrestricted" from the drop down menu of Encryption Status and hit Search.

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A:  Choose "740.17(b)(1)/Mass Market" from the drop down menu of Encryption Status and hit Search.

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A:  To find hardware items choose begins with “5A991” in ECCN field and greater than or equal to 128 in Encryption Strength field and hit Search.
To find software items, choose “EAR99” in ECCN field and greater than or equal to 128 in Encryption Strength field and hit Search.

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A:  If you need to save your search results, choose "Download to XLS" and your results will be saved in a .xls file that you can download. Keep in mind however that this information is subject to change without notice. The materials on this site are not intended to constitute legal advice or to be used as a substitute for specific legal advice from a licensed attorney. You should not act (or refrain from acting) based upon information from this site without obtaining professional advice regarding your particular facts and circumstances. Cisco makes this data available for informational purposes only. It may not reflect the most current legal developments, and Cisco does not represent, warrant or guarantee that it is complete, accurate or up-to-date.

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A:  The Cisco Public Export Product Data Tool does not include specific transaction data.
Please see Cisco's Trade Tool for specific transaction data.

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A:  Cisco makes this data available for informational purposes only. It may not reflect the most current legal developments, and Cisco does not represent, warrant or guarantee that it is complete, accurate or up-to-date. This information is subject to change without notice. The materials on this site are not intended to constitute legal advice or to be used as a substitute for specific legal advice from a licensed attorney. You should not act (or refrain from acting) based upon information from this site without obtaining professional advice regarding your particular facts and circumstances.

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A:  The data is refreshed daily.


A:  Please send email to exportclass@cisco.com.

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A:  Although no longer required, Cisco had previously acquired ERN R104011.


A:  Items eligible for export license exception ENC under paragraph 740.17b.1 may either be self-classified or formally reviewed by BIS. 740.17b.1 items which are self-classified, will have an ECCN of 5A002.A.1 or 5x992.c, and indicate "SELFCLASS" in the CCATS field and "740.17(b)(3)/Unrestricted" or "740.17(b)(1)/Mass Market" in the encryption status of the PEPD tool.

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Description of Search Field, Definitions, Search tips

The Product Family field indicates a related set of Cisco products.

Product ID (PID)
An alpha-numeric product identifier (also known as PID or SKU), that is generally found on your shipping documentation, or sales order. A search in the PEPD Tool for multiple product IDs should be separated by commas. A search using this field should consist of partial or whole product ID(s). Product IDs can also be cut and pasted into the search field (backspace to automatically enter commas separating product IDs), from an excel spreadsheet or other product list.

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The Product Description is a marketing description of the product generally located on the shipping documentation next to the Product ID, for example "1- port Gigabit Ethernet." A search using this field should consist of a partial or whole description.

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The Export Control Classification Number (ECCN) categorizes items based on the type of commodity, technology or software and their technical parameters. It is an alphanumeric designation (i.e., 5A992 or 5A002) used in the Commerce Control List (CCL) to identify items for export control purposes.
The first number of the ECCN indicates what the category is (i.e. 5 = Telecommunications and "Information Security".
Each of the 10 categories is divided into five groups. The product groups are;

"A" Systems, Equipment and Components;
"B" Test, Inspection and Production Equipment;
"C" Materials;
"D" Software;
"E" Technology

This is the second character of the ECCN.
A search can be performed on a whole or partial ECCN number. A search using 5A (combined with selecting either "Begins with" or "Contains" from the drop-down menu) will result in all ECCN and product beginning with this alphanumeric sequence. The second digit designates the ECCN.
A search can be performed on a whole or partial ECCN. A search using 5A (and selecting either "Begins with" or "Contains" from the drop-down menu) will result in all product beginning with this alphanumeric sequence.

For ECCN information of other countries, please refer to the ECCN Country Matrix.

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Cisco's products containing encryption have been reviewed and classified in accordance with the requirements of the US EAR. Items classified under license exception ENC (15 CFR Part 740.17) will display in PEPD with an Encryption Status of either 740.17(a), Restricted 740.17(b)(2), Unrestricted 740.17(b)(3) or 740.17(b)(1), or Mass-Market 740.17(b)(1).
740.17(a): 15 CFR Part 740.17(a): Products with encryption status 740.17(a) may be exported to US subsidiaries wherever located in accordance with the EAR.
Mass Market: Mass Market products are eligible for export with NLR (No License Required) to most end users (including government end users) in all countries except the embargoed countries that are designated by the U.S. as supporters of international terrorism: Cuba, Iran, North Korea, Sudan, and Syria. Mass Market products are eligible for de minimis treatment.
(ECCNs: 5A992, 5D992 with encryption note Mass Market) Commodities, Software, or Components (chips, ICs, some toolkits, some SDKs, some software modules).
Unrestricted: Unrestricted products are eligible for export to most end users (including government end users) in all countries except the five (5) embargoed countries: Cuba, Iran, North Korea, Sudan, and Syria, as they are eligible for export under license exception ENC (15 CFR Part 740.17(b)(3) or 740.17(b)(1)). Unrestricted (ECCNs: 5A002, 5D002, with encryption note Unrestricted) Commodities, Software, or Components (chips, ICs, some toolkits, some SDKs, some software modules).
Restricted: Restricted encryption solutions and products may be delivered to a wide variety of end-users and destinations without having to apply for an individual export license as they are eligible for export under license exception ENC. (15 CFR Part 740.17(b)(2)). Restricted (ECCN: 5A002, 5D002, with Encryption Note: Restricted).

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“OAM” Operation, Administration and Maintenance Decontrolled Items.
Items that use encryption solely for operation, administration and maintenance and meet the requirements of notes I and J to 5A002 of the US CCL will appear in PEPD with ECCNs of 5A991 (including 5A991.c and 5A991.b) and encryption strength greater than or equal to 128bits. Software that meets the requirements of the corresponding software decontrol note under 5D002.c will appear in PEPD with an ECCN of EAR99 and encryption strength greater than or equal to 128 bits. Note that not all countries recognize the Wassenaar OAM decontrol. For your convenience please refer to the
ECCN Country Matrix to determine the equivalent ECCN of the country listed.

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The encryption strength indicates whether the bit strength of the symmetric encryption algorithms contained in the product is greater than or equal to 128bits, or less than or equal to 64bits, however Cisco identifies items that use encryption solely for authentication, copyright protection with an encryption strength of less than or equal to 64bits.

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Commodity Classification Automated Tracking System. This is the alpha-numeric designation assigned by BIS to the documentation of products' formal review and classification against the CCL (Commerce Control List). A search can be performed on a whole or partial CCATS number. A search using begins with “G” will result in all CCATS and product beginning with the entered sequence. Additionally, items may show as SELFCLASS if a formal CCATS document is not required by US Department of Commerce for export eligibility.

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Cisco's products containing encryption for data security have been reviewed and assigned a File Number by the French Network and Information Security Agency (ANSSI in French, for "Agence nationale de la sécurité des systèmes d’information").
A search can be performed on a whole or partial ANSSI File number. Click on "ANSSI File Number" to reference Cisco's ANSSI Matrix, and determine the applicable Declaration or Authorization Number for Import, Supply and Use or Export. More information on the ANSSI can be located here: https://www.ssi.gouv.fr/index.html

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The Harmonized Commodity Description and Coding System Number (HS Number) is an internationally standardized system of numbers used to classify products for tariff determination. To search using HS number, enter either the whole or partial number.

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At least one field needs to be populated in order to perform a Search. Absence of a search criteria will result in an error message asking that you populate at least one field. More fields will refine the search further. Once populated, select this button to view the results based upon the criteria entered.

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Select this button to erase any entered or selected search criteria when you decide to perform a different search.

Select this button to modify the search criteria when you decide to perform a different search.

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Select this button to download the data into an XLS file.

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Select this button to be transferred to the Customs Trade Tool website and perform a search containing transaction data based on use of sales order or customer number.

Select this button to view the current set of available Hong Kong TID pre-classification numbers for Cisco products that routinely transit Hong Kong.

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Cisco makes this data available for informational purposes only. It may not reflect the most current legal developments, and Cisco does not represent, warrant or guarantee that it is complete, accurate or up-to-date. This information is subject to change without notice. The materials on this site are not intended to constitute legal advice or to be used as a substitute for specific legal advice from a licensed attorney. You should not act (or refrain from acting) based upon information in this site without obtaining professional advice regarding your particular facts and circumstances.

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Cisco products may not be sold, exported or re-exported to any person or entity designated as prohibited or restricted by an agency of the U.S. government. Exports to companies, organizations or persons listed on the Specially Designated Nationals List, the Debarred Parties, Entity and others governmental lists are prohibited. Please review the attached link to the prohibited US government lists: https://www.bis.doc.gov/index.php/the-denied-persons-list

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Cisco products may not be exported or re-exported, either directly or indirectly, to any country embargoed by the U.S., or is considered by the U.S. as a supporter of international terrorism without proper authorization from the U.S. government. (Cuba, Iran, North Korea, Sudan, and Syria).

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Cisco products may not be used directly or indirectly in the design, development, fabrication, or use of nuclear, chemical, or biological weapons or missile technology without U.S. government authorization.

Export License: An authorization for exports which are not eligible for a license exception, and require Commerce Department written authorization prior to shipment.
License Exceptions: An authorization described in part 740 of the EAR that allows you to export or re-export, under stated conditions, products subject to the EAR that otherwise would require a license (unless otherwise indicated, these License Exceptions are not applicable to exports under the licensing jurisdiction of agencies other than the Commerce Department).
No License Required (NLR): Exports for which, no license and no license exception is required.

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Additional Resources
For further information on the EAR, visit the BIS website or contact its offices directly at one of the numbers provided below.
* BIS Home Page:
https://www.bis.doc.gov * BIS Office of Exporter Services (Washington, D.C.):+1 202-482-4811

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