Supplier Code of Conduct

Cisco has adopted the Responsible Business Alliance (RBA) (formerly Electronics Industry Citizenship Coalition) Code of Conduct as our code of conduct for all suppliers. The Code reflects the basic tenets of responsible manufacturing agreed upon by the electronics industry.

It is an evolving document that incorporates the feedback of Cisco, its peers, suppliers, customers, and outside stakeholders. The RBA Code of Conduct is available for download directly from the RBA website in more than 15 languages.

Cisco expects its suppliers to operate in accordance with the RBA Code of Conduct, which includes provisions covering responsible management in labor, health & safety, environment, and ethics.

Overview of the code:


  • Freely chosen employment
  • Young workers
  • Working hours
  • Wages and benefits 
  • Humane treatment
  • Non-discrimination/Non-harassment
  • Freedom of association

Health & safety

  • Occupational safety
  • Emergency preparedness
  • Occupational injury and illness
  • Industrial hygiene
  • Physically demanding work
  • Machine safeguarding
  • Sanitation, food, and housing
  • Health and safety communication


  • Environmental permits and reporting
  • Pollution prevention and resource reduction
  • Hazardous substances
  • Solid waste
  • Air emissions
  • Materials restrictions
  • Water management
  • Energy consumption and greenhouse gas emissions


  • Business integrity
  • No improper advantage
  • Disclosure of information
  • Intellectual property
  • Fair business, advertising and competition
  • Protection of identity and non-retaliation
  • Responsible sourcing of minerals
  • Privacy

Management systems

  • Company commitment
  • Management accountability and responsibility
  • Legal and customer requirements
  • Risk assessment and risk management
  • Improvement objectives
  • Training
  • Communication
  • Worker feedback, participation, and grievance
  • Audits and assessments
  • Corrective action process
  • Documentation and records
  • Supplier responsibility