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Case Study: Telecom Italia

Seamless malware protection with Cisco Umbrella

Protecting customers from the growing threat of phishing, ransomware, and other malware attacks is no small feat. That’s why Telecom Italia (TIM), Italy’s largest telecommunications services provider, turned to Cisco Umbrella for help in rolling out improved security feature to its more than 600,000+ business customers.



  • Protect more than 600,000 business customers against cyberattacks.
  • Ninety two percent of Italian companies were targeted by a cyberattack in the past year.
  • Italy has the fourth highest number of ransomware attacks in the world.


  • TIM’s secure platform service rolled out successfully to more than 600,000 customers.
  • Improved protection against malware attacks.
  • Seamless customer experience with no user configuration required and no impact on browsing and privacy.


Cisco Umbrella

Cisco Umbrella is a cloud security platform that provides the first line of defense against cyber threats on the internet wherever users go.

Who is TIM?

Industry: Telecommunications
Headquarters: Rome and Milan, Italy
Company size: 61,000
Website: telecomitalia.com