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Case Study: Telecom Italia

Seamless malware protection with Cisco Umbrella

Protecting customers from the growing threat of phishing, ransomware, and other malware attacks is no small feat. That’s why Telecom Italia (TIM), Italy’s largest telecommunications services provider, turned to Cisco Umbrella for help in rolling out improved security feature to its more than 600,000+ business customers.



  • Protect more than 600,000 business customers against cyberattacks.
  • Ninety two percent of Italian companies were targeted by a cyberattack in the past year.
  • Italy has the fourth highest number of ransomware attacks in the world.


  • TIM’s secure platform service rolled out successfully to more than 600,000 customers.
  • Improved protection against malware attacks.
  • Seamless customer experience with no user configuration required and no impact on browsing and privacy.

TIM monetizes 5G to drive new revenue

TIM empowers 5G premium self-services through Cisco Unified Domain Center and Meraki machine learning to support Industry 4.0, smart communities, cybersecurity, and multicloud.

Who is TIM?

Industry: Telecommunications
Headquarters: Rome and Milan, Italy
Company size: 61,000
Website: telecomitalia.com