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Case Study: Tieto Oyj

Automation prepares provider for the future

A leading Nordic software and services company, Tieto Oyj deploys Cisco Application Centric Infrastructure (ACI) platform for fast, customized service integration and delivery.

Summary

Challenges

  • Shift from providing basic services to delivering an outstanding experience for customers
  • Manual processes take time, introduce a higher risk of human error and inconsistencies
  • Deliver services quickly, make it possible to build applications that customers want
  • Don’t be hindered by the underlying physical infrastructure

Solutions

  • Tieto deployed Cisco ACI as a Layer 2 fabric in six data centers in three countries
  • ACI, a holistic architecture, provides central automation with policy-driven app profiles
  • ACI delivers software flexibility with the scalability of hardware performance

Results

  • Standard templates have significantly accelerated configuration
  • Gain visibility into the infrastructure through real-time application health monitoring
  • Automating connectivity services will make change requests more systematic
  • Automating new service models will enable Tieto to maximize customer satisfaction

What they're saying

Cisco ACI provides a foundation that we can build on to channel innovation into new services. We’ll be able to quickly and efficiently deliver basic connectivity services while building a new connectivity ecosystem between our customers, their other partners, and Tieto. We’re very excited about the future.

Juha Syrjänen
Head of Connectivity Services Business, Tieto

Who is Tieto Oyj?

Industry: IT Services
Location: Espoo, Finland
Company Size: 14,000 employees

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