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Case Study: Miami-Dade Public Library System

Analyzing library data with Cisco Meraki

Miami-Dade Public Library System serves millions of visitors across 50 locations, offering state-of-the-art digital services while arming its IT team with advanced network visibility, security, and analytics. With Cisco Meraki APs, switches, and smart cameras, Miami-Dade is one of the most advanced library systems in the country.

Summary

Challenges

  • The public library system needed a robust network to support digital services and personalized resources at 50 sites.
  • The IT team required access to data and analytics to drive decision making.
  • With a lean IT team, network and cameras needed to be easy to deploy and manage.

Results

  • With reliable access, patrons can easily find relevant content and use digital resources.
  • Data from the APs and cameras can be used to make informed decisions around budgets and programs.
  • Improved network visibility and control saves the IT team time and resources.
  • Using the Meraki API, the IT team can pull data into a customized dashboard for analysis.

What they're saying

"Miami-Dade County is huge, with multiple library locations. Using analytics from Meraki, the library administration can determine needs at each location to customize programs and services for each group of people they serve."

Julio Campa, Systems Support Manager, Miami-Dade Public Library System

Who is Miami-Dade Public Library System?

Industry: Government
Location: Miami, Florida
Size: 50 libraries serving 2.5 million people
Website: mdpls.org