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Customer Experience University Program

Life at Cisco

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. We take difference to heart and give of ourselves.

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple-haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers, and we are doers. At Cisco, you can be you, with us. #WeAreCisco.

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Trusted advisors

The Customer Experience (CX) organization is a critical function that ensures our customers get the most out of their relationship with Cisco. This is where you will help customers to plan, design, implement, adopt, and operate their networks. We are experts in technologies like core networking, security, wireless, Collaboration, IoT and cloud and we use this expertise every day to benefit our customers. Whether it’s planning and designing a new network, fixing something when it breaks, or supporting operational functions, our trusted customer advisors are always there.


Accelerate your career

Hit the ground running with our world-class CX Academy Program. This onboarding and training program for apprentices, interns, co-ops and new graduate professionals ensures you have what you need to be successful in your career. Our instructor-led and self-paced training will help you to earn industry certifications, gain exposure to the world’s leading industry experts, and learn by doing.


Seeking top university talent

We're looking for candidates who are self-motivated, achievement-focused, and passionate about technology. You should have strong interpersonal skills, enjoy building relationships, and be able to problem solve through collaboration that takes place within Cisco and outside the company.

"Cisco was my first dive into the professional tech industry. The structure and guidance provided by the Customer Experience Academy gave me the confidence necessary to excel in uncharted waters."

Cory D.

Network Consulting Engineer