Congratulations. You have completed Module 2: Value of Service to the Partner. In this module you learned to:

• Identify the impact service can have on customer satisfaction and the profitability of your organization
• Describe the benefits that the partner realizes from selling service
• Describe some of the steps your organization can take to increase services sales

In Module 3: Value of Service to Your Customer, you are going to learn about how service contracts can benefit your customer.