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Module 2: Value of Service to the Partner
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Service Impact on Customer Satisfaction and Profitability of Your Business

Studies prove that those customers who have a service contract are more likely to keep buying from you. Even a slight increase in customer satisfaction yields 3 to 4 times the return on customer loyalty—and we know that loyal customers are willing to recommend and/or repurchase.

Remember—service contracts lead to an increase in customer satisfaction, which in turn leads to an increase in loyalty, which leads to increased revenue and profitability for you and your organization.

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