Retail Systems for a Better In-Store Experience
Retail Systems That Enrich the Customer Experience
Retail systems from Cisco help you meet customers' changing expectations while improving efficiency throughout your stores.
Consumers now expect a customized shopping experience. Retail systems need to deliver more relevant product information more quickly.
With a retail system from Cisco, you can provide a customized shopping experience in all your stores while improving employee productivity, maintaining PCI compliance, and improving the efficiency of your IT architecture.
Retail Systems Based on an Integrated, Flexible IT Architecture
Many retailers rely on outmoded, poorly integrated networks composed of multiple proprietary solutions. Such a technology environment is unnecessarily complex. Moving to an integrated network makes it much easier to implement solutions that transform the store experience for customers and increase productivity and efficiency throughout your stores.
Connected Retail solutions from Cisco give your stores these benefits of an integrated network:
- More detailed product information provided more quickly, helping customers make more informed purchasing decisions
- Tools to help employees communicate and collaborate effectively, enhancing their productivity
- Solutions based on Cisco best practices to achieve and maintain long-term PCI compliance
- Cisco Lean Retail Architecture to make your IT infrastructure more efficient
Retail Systems That Offer a More Engaging Store Experience
Retail systems from Cisco engage your customers through these features:
- Retail Connect helps you identify high-priority customers, making it easier to offer personalized service that generates more revenue
- Customer Service Connection lets you direct customers to the employees who can best fill their specific needs
- Through kiosks, Remote Expert Assistance raises the quality of interaction between employees and customers in your contact center
- Retail Customer Care offers your customers accurate product information more quickly than ever before
- Digital Media Signage keeps customers more informed and engaged
Retail Systems that Enhance Employee Productivity
Retail systems from Cisco raise employee productivity with these tools:
- The Store Workforce Station gives your employees quick access to workforce management applications
- Store Task Management lets managers give assignments to individual stores, departments, or employees
- The Phone Media Display distributes rich media to customers and employees
Retail Systems Provide Tools for Ongoing PCI Compliance
The PCI Solution for Retail provides a comprehensive approach to maintaining PCI compliance.
Retail Systems Improve IT Infrastructure Efficiency
The Cisco Lean Retail Architecture provides tools and guidance for moving your IT infrastructure to a virtual environment.
