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Cisco at NRF Retail Converge

June 21-25, 2021

Between the needs of a customer and the agility of a retailer,
there’s a bridge

NRF Retail Converge: Part 2 is a continuation of retail’s biggest show of the year and another opportunity to bring together the retail industry’s leading entrepreneurs, researchers, technical experts, and visionaries from across the globe.

Join us virtually in June and experience how Cisco retail solutions digitize and secure your entire retail environment for a more connected customer experience. We are excited to feature a great partner during our Big Ideas Session, host insightful demos, and offer our newest retail resources in our virtual booth.  

Cisco’s approach to retail innovation is the bridge that provides foundational network management with capabilities that allow retailers to stay agile and own their edge. 

Join us at NRF Retail Converge and register using our unique code CISCONRF. Marketplace passes are free for retailers!

Big Idea Session

Attend Cisco's Big Ideas Session or demos live and support Kiva entrepreneurs. We're donating $25 for every attendee, up to $25,000.

Over the last twelve months, Kiva Labs has funded around $275K in retail loans to over 500 borrowers all across the globe. Cisco's donation will allow the Kiva Labs team to support these partners to expand their credit programs in order to serve more retail small businesses.

Kiva and Cisco: Creating Inclusive, Equitable Opportunities in Retail and Beyond

Monday, June 21 | 1:45—2:15 p.m. ET and Wednesday, June 23 | 11:45 a.m.—12:15 p.m. ET

How can a powerful combination of technology and crowdfunding drive borderless banking, provide startup opportunities for underserved communities, and equitable financial access for all? Join the CEO of Kiva, Chris Tsakalakis, and Rachel Barger, Senior VP, Global Enterprise Sales, Cisco, for a different retail conversation. Together, Chris and Rachel will share inspiring, retail social impact stories, discuss how Kiva is mobilizing a world vision where all people have the power to improve their lives, and how a partnership with Cisco is driving this inclusive future.


Chris Tsakalakis

CEO, Kiva

Rachel Barger

SVP, Global Enterprise Sales, Cisco

See how Kiva and Cisco are reshaping access to financial services around the world, connecting people to opportunity through lending to alleviate poverty.

Plus - learn more about how Cisco is empowering an inclusive future for all. 


Join imimobile, AppDynamics and Cisco Meraki hosted demos throughout NRF.
Registration links for each demo will be posted soon.

Activate the Power of Your Retail Location with the Meraki Platform

Monday, June 21 | 11:30—11:45 a.m. ET

Whether you are an enterprise upgrading or expanding locations or a small business getting started, the Meraki platform is there to simplify network transformation. Right out of the box, Cisco Meraki enables you to accelerate growth through easy-to-use cloud networking capabilities that deliver secure customer and employee experiences that exceed expectations. Come see our demonstration that will prepare you for the return of shoppers.  

The Future of CX: How imimobile Creates Frictionless Shopping Experiences for Brands

Monday, June 21 | 12:15—12:30 p.m. ET

Our increasingly digital, always-on world is transforming the ways retailers connect to customers on a daily basis. Now more than ever, customer experience is a key differentiator and competitive advantage.

In this demo, we’ll share how customer expectations and behaviors have shifted and how technologies, such as NLP and AI, new messaging channels, and chatbots, are poised to shape the customer experience and how they can be harnessed to solve for today’s retail pain points.

Take Your Digital Strategies from Good to Great: Ensure Flawless Application Performance with AppDynamics

Monday, June 21 | 1:30—1:45 p.m. ET

In today’s digital-first world, your applications are your business. See how AppDynamics helps retailers maximize the performance of business-critical applications with complete visibility and performance insights across your full-stack, allowing you to quickly diagnose the root cause of application issues.

Compete on User Experience and Win: Application Visibility and Business Insights from AppDynamics

Tuesday, June 22 | 11:30—11:45 a.m. ET

With clear, real-time insights into business performance and end-user experiences, you can prioritize workload based on impact to the business metrics that matter to you. Watch this session to learn how AppDynamics helps you focus on what matters most to the business when addressing IT problems or prioritizing new features and functionality.

Ready to get started?

See how retailers can optimize their current network architecture that is holding them back from meeting consumer demands.

Join Cisco's Global Gateway retail community where you can connect with your peers, read about the latest industry trends, and see how other retail customers are using technology to help with their digital transformation.

Big Ideas Sessions on-demand

Did you miss the NRF Part 1 event in January? Watch our Big Ideas Session on-demand and dive into current and relevant customer stories that showcase ways to drive business agility. Hear firsthand how to digitize and secure your entire retail environment for a more connected experience.

Delight Your Customers with Experiences They Can Count On

Retail agility has enabled PVH brands to keep their consumers engaged, employees connected remotely, and the supply chain securely operating faster than ever before. In this session, we’ll look at the great partnership between Cisco and PVH, and the solutions that have supported a quicker time to market during the greatest spike in online demand to date.


  • Eileen Mahoney, EVP, CIO, PVH
  • Amit Chetal, Americas Retail Lead, Cisco

Keeping Your In-Store Experience Safe While Maximizing Customer Engagement

Take the Meraki cloud-based network ecosystem, add a stellar partner in Purple, and come up with amazing, customized solutions to keep your customers safe while keeping them engaged in the retail store. Learn how two companies are partnering together to enable safe retail operations for over 160 million users across QSRs, department stores, traditional retail, and more. 


  • Gavin Wheeldon, CEO, Purple
  • Raj Krishna, VP Strategy and Planning, Cisco Meraki

Create Meaningful Community Impact with Connected Retail Operations

Delivering the goods that customers need to keep communities thriving has been the focus of Co-op for over 175 years. From network visibility to distribution center management and application experiences, tune in to see how The Co-operative Group’s partnership with Cisco has enabled greater connected retail operations and helped communities when it matters most. 


  • Andrew Hough, Head of Retail IT - Stores & Operations, The Co-operative Group
  • Ken Hobbs, Systems Architect, Sales, Cisco

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