Retail management solutions from Cisco can help you meet the evolving needs of customers while optimizing employee productivity.
For success in retail management, you must keep up with your customers' needs while optimizing productivity in your stores and maintaining PCI compliance. That combination of goals can be hard to achieve, especially with more and more customers expecting a personalized shopping environment.
Retail management solutions from Cisco help you succeed at all those goals.
Retail Management Solutions Based on an Agile, Integrated Architecture
Efficient and effective retail management solutions are integrated. Many retailers rely on poorly integrated networks composed of multiple proprietary solutions. The result is an overly complex technical environment that can confuse customers and impede employee productivity.
Connected Retail management solutions from Cisco let you streamline your approach to retail management in these ways:
- Deliver more product information to your customers in far less time
- Raise productivity by giving employees tools to collaborate and communicate more effectively
- Achieve and maintain long-term PCI compliance by relying on proven best practices from Cisco
- Implement a lean retail approach and remove servers from your stores
Retail Management Solutions for a More Satisfying Customer Experience
Connected Retail management solutions let you provide a more satisfying customer experience through these features:
- Cisco Wireless Solutions makes it easy for you to deliver controlled guest access to enhance the shopping experience and proactively engage with customers
- Cisco SocialMiner helps you proactively respond to shoppers communicating through public social media networks like Twitter, Facebook, or other public forums or blogging sites
- Cisco store operations and video analytics help you manage and measure your customer experience in the store
- Cisco Digital Signage and Cisco Interactive Services keeps your customers more informed and engaged
Retail Management Solutions That Help You Optimize Employee Productivity
Connected Retail management solutions let you optimize employee productivity in several ways:
- The Store Workforce Station gives employees access to workforce management applications from multiple locations in each store
- Cisco Wireless Solutions helps employees securely access the information they need to be productive
- Cisco Telepresence facilitates collaboration, training, and information sharing among employees
- Cisco WebEx Social helps employees quickly find and engage the people and resources they need to get work done
- Cisco Virtualization Experience Infrastructure (VXI) delivers a virtual desktop and virtual workspace solution to employees using a wide range of devices
- Cisco Bring Your Own Device (BYOD) delivers secure network access to a wide range of mobile devices
Retail Management Solutions for Maintaining Long-Term PCI Compliance
The PCI Solution for Retail is a comprehensive approach to securing customer data. This solution helps you maintain compliance now and in the future.
Retail Management Solutions Offering a More Efficient Retail Architecture
The Cisco lean retail approach lets you move your IT infrastructure to a virtual environment. This solution provides scalability and significant cost savings.