March 2013
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New Cisco Product Quick Reference Guide Available

New Cisco Product Quick Reference Guide Available

Get the latest overview of Cisco products and services, technical specifications, part numbers, and ordering information, in this compact and easy-to-use guide.
> Take a look

From 8 Weeks to 15 Minutes: Harness the Power of Automation

From 8 Weeks to 15 Minutes: Harness the Power of Automation

The "Transforming Your Data Center with Domain Ten" recorded webinar explains how to manage infrastructure elements as a single entity and apply automation for flexibility and savings
> Check it out


Expert to Expert:

How do I…Make Dynamic L2L Tunnels Fall into Different Tunnel Groups?

Many people have asked if there was a way to have dynamic to static L2L tunnels fall into different groups rather than the DefaultL2LGroup. The answer is YES, and Cisco Technical Lead Gustavo Medina shows you how in this tech doc from the Cisco TAC.
> Get the facts

What do YOU want to ask a TAC engineer? Send your questions to If we publish an answer to your question, you'll see your name in print, impress your friends, and get some free stuff too!

TAC Tip:

Cisco Open Network Environment: Experiences from Cisco Live London

If you missed Cisco Live London, you're in luck! Cisco Distinguished Engineer Joe Clarke talks about his Cisco onePK presentation and attendee lab sessions.
> Get the facts

Chalk Talk:

What Not To Do with UCCX

Agents can't login? Callers hear only static? Days-long calls in your historical reports? In this month's Chalk Talk, Anirudh Ramachandran gives you a quick summary of how to take care of your Contact Center Express and help you find out what you did wrong before you do it!
> Tell me more


New Cisco Product Documentation Available Online
Check the March release for information about the latest documentation releases for Cisco products, including Cisco ONS, Cisco Wide Area Application Services and Cisco TelePresence Exchange System.
> Start your search

It's Time You Get On Board the Bring-Your-Own-Device (BYOD) Train
Companies that embrace mobility improve employee productivity, attract more customers and serve them better, which can ultimately provide you with a competitive advantage.
> Find out how

Cisco Support Community Mobile Contest
Enter the Cisco Support Community Mobile Contest for a chance to win a Cisco Press Book! There are new challenges every two weeks from now through July 31st 2013. > Find out more

Your Support Website: Test Drive Support Case Manager
Interested in an easier way to create TAC support cases and check their status? The Support Case Manager is ready for your test drive. > Learn more


New documents or documents with major updates (italicized titles) published February 1 - 28, 2013

See a list of new and updated Security Advisories.

Cisco Interfaces and Modules

Configuration Example:
Mesh and WGB Multiple VLAN Support

Network Management

Configuration Example:
Intelligent Automation for Cloud Sample Extension for Integration with Infoblox IPAM
Sample Extension for Integration with Cisco Prime IPAM

Tech Notes:
Cisco IAC 3.1.1 Processes and Services List


Configuration Example:
FlexVPN with Next-Generation Encryption
Basic ASA NAT Configuration: Webserver in the DMZ in ASA Version 8.3 and later
FlexVPN: IKEv2 with Built-in Windows Client and Certificate Authentication
Publish Certificate Revocation Lists for ISE on a Microsoft CA Server

Tech Notes:
ZBFW High Availability Configuration and Troubleshooting TechNote
ASA Multicast Troubleshooting and Common Problems
IOS IPSec and IKE debugs - IKEv1 Main Mode Troubleshooting
Swift Migration of IKEv1 to IKEv2 L2L Tunnel Configuration on ASA 8.4 Code

Servers/Unified Computing

Q & As:
How to get DIMMs of different sizes (4G and 8G) to to work in the same B250M2 server
How do I determine which DIMM has triggered the fault LED on a UCS B-Series Blade Server?


Tech Notes:
Capture Traffic with the vempkt Command on Nexus 1000V Series Switches

Voice and Unified Communications

Tech Notes:
UC on UCS TRC, UC on UCS Specs-based and 3rd-party Specs-based Deployments Troubleshooting
7921, 7925 and 7926 Wireless Phones Hardware Replacement and Troubleshooting

Q & As:
UCCE Release 8.X SIP Dialer


Make Your Voice Heard

We're Listening

"We're Listening" is Cisco's customer-facing blog series about customer pain points and actions Cisco is taking to resolve them.

Explore the blog and post or send us your feedback.

New Cisco Support Community Voting System

The Cisco Support Community Voting System enables users to both identify a question that they will like to see answered and reward members who provide answers to those highly demanded questions.

Find out more and make your voice heard!


Register Today for These Cisco TechAdvantage Webinars


Cisco TechAdvantage Webinars –free, fun, and full of information - provide in-depth technical information on Cisco Networking Software solutions that benefit customers of all sizes and industries. Join us for an upcoming session!
NG MVPN: CKN TechAdvantage Webinar, March 27, 8am PST
L2VPN in the Data Center TechAdvantage Webinar, May 1st at 8am PST.

Join Live Discussions with Cisco Experts

Engage, Collaborate, Co-Create and Share with Experts on the Cisco Support Community! Participate in our monthly live webcasts and other live events offered in different languages. Ask questions and listen to our experts cover various Cisco technologies and solutions. Join now

Technology You Can Use from Geeks You Can Trust


Learn from your favorite geeks in these TechWiseTV features:
Unified Access: Is your ONE Network Ready
Join us for this in-depth look at the promise and value of ONE Network from Cisco.
Networking 101: Border Gateway Protocol
Learn about Border Gateway Protocol (BGP) roots and some of the basics of this protocol. 
Catalyst Confidence: VSS on the 4500
See how the Cisco Catalyst 4500 Series platform can allow a pair of switches to act as one. 

Data Center Technical Webinars Series hits it BIG – Catch remaining sessions!


The Data Center Technical Webinar Series on the Cisco Learning Network has already attracted nearly 3000 attendees! Cisco Technical Services Incubator Team data center experts present live deep dives on technologies underlying the new Cisco Data Center Certifications.

Live weekly sessions in the Pacific Standard Time (PST) zone continue through 28-Mar and for the India Standard Time (IST) zone through May 9. Spanish-language sessions run biweekly from March 6 to June 12. Sessions also available live from China. Review the schedules now!

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