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| May 2012 |
SMB Edition |
Got a Service Plan? Here's How to Get the Most Out of It
Support contracts provide the ultimate peace of mind and help protect your technology investment. > Read the blog |
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Four Steps to Virtualization: How to Start a Server Project
Server virtualization can lead to awesome ROI. Learn four best practices for starting your journey. > Find out how |
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Expert to Expert: |
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Uploading Files for a Support Case? Know Your Options
Whether you are trying to attach a small 500 KB log file or a huge 30 GB core dump to a Cisco Technical Support case, Cisco provides a number of different tools. Know your options, so you can make an informed choice about what tool to use, and how to secure your information.
> Get the facts
What do YOU want to ask a TAC engineer? Send your questions to techsupportnews@cisco.com. If we publish an answer to your question, you'll see your name in print, impress your friends, and get some free stuff too!
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TAC Tip: |
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Disable SNMP v1 or SNMP v2c While Other Versions Remain Enabled
Find out how to restrict legacy network management applications from polling your devices while allowing more modern applications that support SNMPv2c or SNMPv3 the ability to continue manage the devices.
> Find out more
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Chalk Talk: |
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Firewalls and UC Security: What Does Advanced Inspection of Signaling Protocols Mean?
On the data sheets of modern firewalls, it's common to read sentences such as "support for advanced voice inspection." But what's it all about? Why do these protocols require special handling?
> Find out more
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Your Support Website - Your Personal View Is Here
See more of what matters to you across product content, software releases, and support cases.
> Save some time
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News and Updates from Cisco Learning Network
Learning@Cisco introduces CCNP Service Provider Certification Program
The CCNP Service Provider certification program validates the skills and knowledge network engineers need to configure, verify, troubleshoot and optimize service provider networks.
> Learn more
Retirement of CCIP Certification Program
Beginning October 29, 2012, Cisco will no longer issue CCIP certifications.
> Learn more
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Peer Gateway on the Nexus 7000
What is Peer Gateway on the Nexus 7000 series switch? How does it work? Why do I need it?
> We'll tell you
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Cisco Technical Support Mobile Updates
Stay plugged in to the latest Cisco news, security updates, and blogs via Feeds and Podcasts.
> Find out more
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New Cisco Product Documentation Available Online
Get information about the latest documentation releases for Cisco products.
> Start your search
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New documents or documents with major updates (italicized titles) published April 1 - 30, 2012
See a list of new and updated Security Advisories.
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