Partner Initiated Customer Access (PICA) is a program that allows qualified Cisco Partners to selectively entitle their customers to have registered use of Cisco.com.
Customers of Cisco Distributors and Partners will need to be sponsored in advance, in order to register on Cisco.com. More information can be found on the PICA Program page.
If you need a file urgently and are unable to wait for your registration to be processed, please call/contact Cisco directly. Contact information can be found on the Cisco Worldwide Contacts page. You will need to have a Customer Engineer provide a Special Access Code for you to retrieve the file.