Cisco on Cisco

IT Success Stories

IT Success Stories

Solution Category Sub-Category Content Type Title
Enterprise Networks Internet of Everything Trends in IT Enriching Business Processes through the Internet of Everything
Connecting more people, data, and things to the Internet of Everything.
Enterprise Networks Big Data IT Insights Big Data: Not Just Big, But Different - Part 2 PDF Icon
Big data is different in three ways: volume, variety, and velocity.
Enterprise Networks Big Data IT Insights The Network: Artery and Brain for Big Data - Part 1 PDF Icon
Network Data is a New Form of Big Data
Enterprise Networks Communication Devices IT Case Study Cisco IT BYOD Program
Cisco IT BYOD program gives employees more power and productivity while reducing cost.
Enterprise Networks Enterprise Collaboration IT Insights Cisco Maps PDF Icon
Learn how Cisco Maps allows us to search for people and resources, locate the resource on a map, and take action.
Enterprise Networks Enterprise Collaboration IT Method How Cisco IT Deployed Cisco Maps
Cisco is moving toward a flexible workspace.
Enterprise Networks Network Systems IT Insights Seven Essential Network Capabilities for the Internet of Everything - Part 3 PDF Icon
Learn about the seven types of network intelligence to act on big data.
Enterprise Networks Network Systems IT Method Cisco Expands IPv6 Web Presence PDF Icon
Cisco IT is realizing revenue through traffic relying on IPv6 connectivity.
Enterprise Networks Network Systems IT Case Study EIGRP Implementation
How Cisco IT simplified network growth with EIGRP.
Enterprise Networks Network Systems IT Case Study IPv6 Implementation
How Cisco IT is implementing IPv6: progress update.
Enterprise Networks Network Systems IT Case Study Unified Access Network
How Cisco IT is building a Unified Access Network: wired and wireless.
Enterprise Networks Network Systems Audio & Video

Extended Enterprise Network
Executives and experts discuss how the Extended Enterprise Network solves business challenges, reduces total cost of ownership, and improves IT effectiveness.

Cisco on Cisco: Business Impact of the Network Flash Icon  (Video - 5:33)
Cisco on Cisco: Extended Enterprise Network Executive Overview Flash Icon  (Video - 5:13)
Cisco on Cisco: Enterprise Network Architecture and Technology Update Flash Icon  (Video - 4:56)

Enterprise Networks Network Systems Audio & Video

Cisco IT IPv6 Update
Executives and experts discuss IPv6 industry trends and Cisco on Cisco.

Executive Overview Flash Icon  (Video - 5:08)
Services and Program Flash Icon  (Video - 5:00)
Architecture and Technology Flash Icon  (Video - 5:17)

Enterprise Networks Network Systems Audio & Video

Telecommuting Solutions
Network architecture enhances implementation of IP voice, data, and video products in the Cisco network.

Experiences Flash Icon  (Video - 4:17)
Services & Entitlement Flash Icon  (Video - 5:46)
Architectural Overview Flash Icon  (Video - 5:20)

Enterprise Networks Network Systems IT Case Study Cisco SONA and Unified Communications*
Network architecture enhances implementation of IP voice, data, and video products in the Cisco network.
Enterprise Networks Network Systems IT Case Study Enterprise IP Multicast*
Scalable IP Multicast technologies simplify network-based video broadcasts.
Enterprise Networks Network Systems IT Case Study Enterprise Management*
Service delivery improves and operations support system costs drop dramatically
Enterprise Networks Network Systems IT Case Study MAN Architecture*
Cisco Catalyst 6500 Series Switch and Gigabit Ethernet provide platform for campus standard and support for future applications.
Enterprise Networks Network Systems IT Case Study Metro Ethernet Service*
Metro Ethernet service delivers higher capacity, controlled costs, and easier upgrades.
Enterprise Networks Network Systems IT Case Study MPLS VPN WAN Migration*
MPLS VPN WAN quadruples available bandwidth, increases agility during office moves, and lowers costs.
Enterprise Networks Network Systems IT Case Study Network Analysis Module*
Cisco Network Analysis Module provides full application layer visibility and proactive, real-time monitoring capabilities.
Enterprise Networks Network Systems IT Case Study Network Capacity Planning*
Network management capacity planning saves money and improves performance across Cisco.
Enterprise Networks Network Systems IT Case Study Network Data Monitoring and Reporting*
Network management solution increases network security and simplifies network capacity planning.
Enterprise Networks Network Systems IT Case Study Network Infrastructure Upgrade Program*
Proactive program continually refreshes core IT infrastructure to accelerate new technology deployments.
Enterprise Networks Network Systems IT Case Study Network Monitoring and Management*
Outsourcing contextual activities to trusted provider allows IT staff to focus on strategic projects.
Enterprise Networks Network Systems IT Case Study Optical Migration for TDM Local Access*
OC-192 on Cisco ONS 15454 increases network speed, saves money, and improves manageability.
Enterprise Networks Network Systems IT Case Study Optical WAN Migration*
Cisco 7600 Series Router provides high-speed, reliable, and economic routing for corporate backbone.
Enterprise Networks Network Systems IT Case Study Partner Extranet*
Cost-effective menu of link architectures provides secure, reliable connections for Cisco partners.
Enterprise Networks Network Systems IT Case Study QoS for IP Voice and Video*
QoS technology enables high-quality IP voice and video.
Enterprise Networks Network Systems IT Case Study End-to-End QoS in the Network*
QoS Version 2 yields consistent management and performance standards across LAN and WAN.
Enterprise Networks Network Systems IT Case Study Remote Access Network Management*
Zero-touch deployment and configuration management create a sustainable global deployment and support model.
Enterprise Networks Network Systems IT Case Study Separate Network for Alpha Testing*
Special production-level network tests and validates product behavior in a safe environment.
Enterprise Networks Network Systems IT Case Study WAN Redesign in India*
New WAN delivers significant cost savings, lower latency, and faster circuits.
Enterprise Networks Network Systems IT Case Study Cisco ASR 1000 Series Aggregation Services Routers
Cisco ASR 1000 Series Aggregation Services Routers support Cisco's shift toward virtualized data centers and cloud computing
Enterprise Networks Network Systems IT Case Study Cisco Medianet Supports Pervasive Video
First medianet project enables performance monitoring, helping to meet service-level agreements.
Enterprise Networks Network Systems IT Case Study Cisco IronPort Web Security Appliance
IronPort Web Security Appliance blocked 30 million malicious objects in first three months of production.
Enterprise Networks Network Systems IT Case Study Journey to IPv6
Priority projects are IPv6-based public website and end-to end reference implementation.
Enterprise Networks Network Systems IT Case Study Middle East WAN Rearchitecture
Eightfold increase in bandwidth improves productivity, supports VoIP and Cisco Telepresence, and provides a backup route from India to Europe.
Enterprise Networks Network Systems IT Case Study Network Monitoring and Management
The Cisco IT group strives to make the best use of highly skilled staff by enabling them to focus on strategic programs rather than day-to-day monitoring and managing of the network infrastructure
Enterprise Networks Network Systems IT Case Study Cisco Network Optimization Service
The Network Optimization Service saves time every week for Cisco IT and helps to balance innovation with operational excellence.
Enterprise Networks Network Systems IT Case Study CWDM in Japanese Data Centers*
Dark fiber and CWDM solution decreases costs and increases network availability.
Enterprise Networks Network Systems IT Case Study WAN VPN Solutions*
WAN VPNs provide cost-effective remote site and disaster recovery connectivity.
Enterprise Networks Network Systems Trends in IT The Internet of Everything is the New Economy
The Internet of Everything is the biggest business opportunity in history.
Enterprise Networks Mobility IT Method How Cisco IT Designed a Secure BYOD Architecture
Cisco IT's BYOD program takes advantage of existing security architecture.
Enterprise Networks Mobility IT Method How Cisco IT Deployed and Manages BYOD PDF Icon
Connect to the network using any mobile device from anywhere.
Enterprise Networks Mobility IT Insights Bring Your Own Device (BYOD) PDF Icon
More employees are using personal devices to increase productivity and reduce costs.
Enterprise Networks Mobility IT Insights Using Personal Devices for Work
Cisco provides any-device flexibility while addressing IT costs and security.
Enterprise Networks Mobility IT Case Study Wireless LAN Benefits *
Employees average nearly 90 minutes per day of additional productive time using wireless.
Enterprise Networks Network Systems IT Case Study Self-Managed Local Access Ring
Self-managed campus DWDM ring lowers long-term costs and shortens wait for circuits.
Enterprise Networks Network Systems IT Case Study Wireless RFID Asset Tracking*
Active RFID tags and WLANs ensure compliance with corporate finance and government regulations.
Enterprise Networks Mobility IT Case Study Wireless VoIP*
Employees in shipping and receiving experience great flexibility with wireless IP phones.
Enterprise Networks Security IT Case Study Using Lancope StealthWatch for Information Security Monitoring
How Cisco Security uses StealthWatch and NetFlow to protect the network.
Enterprise Networks Security IT Method Cisco Cloud Web Security PDF Icon
Cisco Cloud Web Security uses web filtering and web security to protect users from malware infections.
Enterprise Networks Security IT Case Study Cisco IP Interoperability and Collaboration System*
Next-generation platform facilitates handling of emergencies.
Enterprise Networks Security IT Case Study Cisco Security Agent Version 5.2*
Cisco Security Agent Version 5.2 detects and stops security threats to 70,000 employee desktops worldwide.
Enterprise Networks Security IT Case Study CSIRT Network-Based Intrusion Prevention System*
Company detects and mitigates network threats before experiencing data loss or service interruption.
Enterprise Networks Security IT Case Study DDoS Protection*
Cisco Guard provides added layer of protection for server properties with high business value.
Enterprise Networks Security IT Case Study Endpoint Intrusion Prevention Upgrade*
Cisco Security Agent Version 4.5 thwarts malicious behavior while reducing costs associated with virus and worm remediation.
Enterprise Networks Security IT Case Study Endpoint Intrusion Prevention*
Cisco Security Agent behavior-based protection adds essential layer of security to Windows desktops.
Enterprise Networks Security IT Case Study Enterprise Firewall Protection*
Power, speed, and new capabilities make the Cisco FWSM the firewall of choice for large sites.
Enterprise Networks Security IT Case Study Enterprise Network Building Security*
Centrally managed IP-based building security system saves costs and improves safety and responsiveness.
Enterprise Networks Security IT Case Study FWSM at Scientific Atlanta*
Deployment increases network security, reliability, and availability
Enterprise Networks Security IT Case Study Intrusion Detection Upgrade*
Migration to Cisco IDS 4250 Sensor improves intrusion detection performance and manageability.
Enterprise Networks Security IT Case Study IPS Management at Scientific Atlanta*
24-hour monitoring, plus explanation and recommended actions, enable swift response to security threats.
Enterprise Networks Security IT Case Study PIX Firewall in Enterprise Network*
Cisco PIX Security Appliance provides stateful firewall protection at smaller Internet gateways.
Enterprise Networks Security IT Case Study Scalable VPN Remote Access*
The Cisco Virtual Office solution improves the reliability, availability, and security of Cisco's VPN.
Enterprise Networks Security IT Case Study Small Business Firewall Protection*
FWSM is flexible enough to secure small businesses as well as large enterprises
Enterprise Networks Security IT Case Study VPN Remote Access Solution*
Cisco Virtual Office Solution improves reliability, availability, and security for small- and home-office users.
Enterprise Networks Security IT Case Study AnyConnect Mobility Client Provides Secure Connection from Any Device
AnyConnect client provides secure, remote access from laptops, tablets, and handhelds.
Enterprise Networks Security IT Case Study Cisco Virtual Office-India
The Cisco Virtual Office-India solution addresses local challenges to provide reliable remote access for home workers.
Enterprise Networks Security IT Case Study CCTV on IP Network*
Cisco migrates fiber traffic to IP network and network video recorders to data center.
Enterprise Networks Security IT Insights Securing a Diverse, Global Network PDF Icon
Cisco IT uses ASA 5585-X appliances for frontline network security.
Enterprise Networks Security Trends in IT Cisco IT Refreshes IPS Sensors
Cisco IPS 4500 and 4300 Sensors have greater throughput and traffic flow processing.
Enterprise Networks Security Trends in IT End-to-End Security Policy Control
Identity Services Engine helps Cisco IT validate rigorous policy enforcement.
Enterprise Networks Network Systems IT Best Practice Routing and Switching Best Practices: How Cisco IT Achieved a High Availability WAN*
How Cisco IT achieved high availability networking and reduced operation costs as a result.
Enterprise Networks Network Systems IT Best Practice Branch Office Network Design*
This best practices describes the Cisco IT standards for remote office network design, including network topologies and sample router and switch configurations for small, medium-size, and large offices.
Enterprise Networks Network Systems IT Best Practice Branch Office Network Design*
This best practices describes the Cisco IT standards for remote office network design, including network topologies and sample router and switch configurations for small, medium-size, and large offices.
Enterprise Networks Network Systems IT Best Practice High Availability LAN*
Cost-effective menu of link architectures provides secure, reliable connections for Cisco partners.
Enterprise Networks Network Systems IT Best Practice Cisco IP Addressing Policy
Cisco IT standards for IP addressing within the enterprise are required to manage the limited and sometimes inflexible resource of available IP address blocks.
Enterprise Networks Network Systems Audio & Video Network Capacity Planning Case Study Summary
Enterprise Networks Network Systems Audio & Video Network Infrastructure Upgrade Program Case Study summary
Enterprise Networks Network Systems Audio & Video Network Monitoring and Management Case Study Summary
Enterprise Networks Network Systems Executive Presentation Core Routing and Switching*
This Cisco on Cisco: Inside Cisco IT Executive Presentation covers the network infrastructure implemented by Cisco, the key elements used within Cisco's campus design, the differences between WAN infrastructures in North America and the Europe and Emerging Markets theatres, and the evolution and benefits of Cisco's core routing and switching implementation.
Enterprise Networks Network Systems Trends in IT The Extended Enterprise
The network you know is gone. It's borderless, dynamic, and virtualized.
Enterprise Networks Network Systems Trends in IT Roadmap for a Cisco IT Service-Oriented Data Center*
Next-generation data center offers service-level agreements instead of hardware, and IT clients get the resources their applications and business operations need.
Enterprise Networks Audio & Video IT Case Study DDoS Protection Case Study Summary
Enterprise Networks Audio & Video IT Case Study CCTV on IP Network Case Study Summary
Enterprise Networks Audio & Video IT Case Study Cisco Security Agent Version 5.2 Case Study Summary
Enterprise Networks Audio & Video IT Case Study Cisco Security Agent Benefits at Cisco (Detailed Version)
Enterprise Networks Audio & Video IT Case Study Cisco Security Agent Benefits at Cisco (Short Version)
Enterprise Networks Security Executive Presentation Virtual Private Networks*
This Cisco on Cisco: Inside Cisco IT Executive Presentation covers a high level overview of how Virtual Private Networks have helped Cisco employees work more productively and effectively anytime, anywhere. Understand why Cisco decided to implement Virtual Private Network technology and learn more about the architecture and how it is managed.
Enterprise Networks Security IT Best Practice Remote Access Network Design*
This design guide provides details on connectivity, security, management, and provisioning of the Virtual Office solution.
Enterprise Networks Security Trends in IT Cisco Virtual Office over WiMAX in India
Cisco and ISP prove viability of home-office solution over last-mile wireless broadband connection.
Enterprise Networks Mobility Executive Presentation Wireless LAN*
This Cisco on Cisco: Inside Cisco IT Executive Presentation looks at how Cisco deployed the company's own Cisco Wireless LAN technology, and how this has helped employees work with greater flexibility, mobility, and time savings. See the other benefits that include: higher productivity across the company, more effective collaboration, and reduced costs for cabling and user support.
Enterprise Networks Mobility IT Best Practice IOS-Based WLAN*
This best practices document describes the technical specifics, standard configurations, and topologies of the IEEE 802.11 wireless LAN that is implemented over the Cisco global corporate network. It describes the baseline design and configuration for the network, and addresses the wireless infrastructure standards involved with enhanced services such as voice over wireless and wireless guest hotspots.
Enterprise Networks Mobility Audio & Video Land Mobile Radio over IP*
Land Mobile Radio over IP improves command and control, avoids costly radios, and speeds up emergency medical response.
Enterprise Networks Mobility Audio & Video Wireless RFID Asset Tracking Case Study Summary
Enterprise Networks Mobility Audio & Video Guest Networking Case Study Summary
Enterprise Networks Mobility Audio & Video Cisco Next-Generation Guest Networking
New Cisco guest networking architecture supports more than 350,000 sessions per year with reliable and secure services, and lower-than-ever support costs.
Enterprise Networks Mobility Technology Tutorials IP Virtual Private Network*
Cisco IT migrated its EMEA region WAN to a service provider's IP Virtual Private Network (IP VPN) services in late 2002.
Business of IT Business Applications IT Case Study eStore for IT Services
Cisco IT's eStore replaces multiple service request systems with a unified service catalog for ordering any type of IT service.
Business of IT Business Applications IT Case Study Library Simplifies Technical Learning
Online Library provides faster, easier access to relevant information.
Business of IT Business Management IT Case Study ITAAS: Building a Services Organization
How Cisco IT customer care created a successful ITaaS organization.
Business of IT Collaboration IT Insights Gen Y Flexible Workplace
The network you know is gone. It's borderless, dynamic, and virtualized.
Business of IT Business Applications IT Case Study Active Directory Migration*
Automated migration and provisioning tools reduce cost of migrating to Active Directory and simplify training and troubleshooting.
Business of IT Business Applications IT Case Study ACE XML Gateway Improves User Experience*
Offloading XML processing to the ACE XML Gateway improves service performance and simplifies application development.
Business of IT Business Applications IT Case Study ERP Manufacturing and Finance*
Enterprise-wide upgrade of platform for manufacturing and finance data improves productivity and architectural foundation and eases enhancements.
Business of IT Business Applications IT Case Study ERP Purchasing*
New ERP platform for Cisco quote-to-cash business process improves purchasing for customers and partners.
Business of IT Business Applications IT Case Study ERP Technical Support*
Companywide migration to standard tools for services management and configuration enables enterprise integration, full support for solutions, and smooth path for future. upgrades.
Business of IT Business Applications IT Case Study Web Sales Portal*
Web-based sales portal provides central point for sales information, forecasting, and management applications.
Business of IT Business Management Trends in IT

Business Transformation Through Architectures
A series of articles that highlight the importance of integrating business strategies with technical architectures, and examples from Cisco's own experiences.

Enterprise Architecture and IT Service Management
Transforming Innovation and New Business Models
Transforming Employee Engagement
Globalization of the Enterprise
Minimizing Business Risks

Business of IT Business Management Interactive Connect Your Workplace in New Ways
See how the Cisco Connected Workplace converges new technology with the physical workspace.
Business of IT Business Management Interactive Cisco CIO Insights
Unifying business and technology architectures to address CIO focus areas.
Business of IT Business Management IT Case Study Acquisition Network Integration*
Selective IT integration approach improves network performance, security, resilience, and costs for Linksys division.
Business of IT Business Management IT Case Study Acquisition Integration*
Faster, smoother integrations help to realize acquisition value
Business of IT Business Management IT Case Study Automated Vendor Services*
Automated vendor management system improves productivity and reduces costs.
Business of IT Business Management IT Case Study Business-to-Business*
Business-to-business integration drives productivity, growth and an improved customer experience.
Business of IT Business Management IT Case Study Centralized Telecom Billing*
Invoice reconciliation and reporting solution reduces annual telecom expenses by millions.
Business of IT Business Management IT Case Study Green Office Design*
Cisco Connected Workplace aspires toward a green office environment.
Business of IT Business Management IT Case Study PC Asset Management*
Centralized network-based PC management program keeps employee desktops current and reduces costs.
Business of IT Business Management IT Case Study Software Configuration Management*
Application change management process improves software quality and developer productivity.
Business of IT Business Management IT Case Study Vendor Management*
Strategic sourcing for vendor management results in flexibility, simplicity, and reduced costs.
Business of IT Business Management IT Case Study Integrating a Corporate Acquisition
Cross-functional processes accelerate how new employees work productively and minimize the transition impact on customers.
Business of IT Business Management IT Case Study IT Operating Model
New way to manage IT investments supports innovation, improved architecture, and stronger process standards for Cisco IT.
Business of IT Business Management IT Case Study IT Organizational Change
A new organizational framework for Cisco IT greatly improved operations.
Business of IT Business Management IT Case Study How Cisco Provided an Integrated, Intelligent Office Experience at Its Bangalore Campus
Cisco Smart+Connected Communities solutions combine networking technologies with building systems to increase energy efficiency.
Business of IT Business Process IT Case Study Service Introduction Network
New IT network accelerates early service releases and productivity gains.
Business of IT Cisco on Cisco Audio & Video Cisco CIO Welcome Message
Business of IT Cisco on Cisco Audio & Video Cisco CIO Welcome Message
Business of IT Cisco on Cisco Executive Presentation Cisco on Cisco OverviewPDF Icon
This Cisco on Cisco: Inside Cisco IT Executive Presentation covers the Cisco on Cisco initiative and a high-level look at each solution deployed and used internally at Cisco.
Business of IT IT Transformation IT Case Study How Cisco Transformed Its Supply Chain
Single ERP instance, new business models, and automation boost agility and resiliency.
Business of IT IT Transformation IT Best Practice IT as a Services Organization
Cisco IT defines the service roles required to successfully complete its transformation to a services organization.
Business of IT IT Governance Trends in IT ITIL Framework in Action*
Framework helps Cisco manage the IT service lifecycle better and align more efficiently with technology and business goals.
Business of IT IT Organization IT Insights IT Strategic Investment Planning
Unified business and technology architecture fuels Cisco IT investment planning.
Business of IT IT Organization IT Insights Enterprise Architecture PDF Icon
Cisco IT laid the foundation for its enterprise architecture practice.
Business of IT IT Organization IT Insights IT as a Services Organization PDF Icon
IT as a Service provides scalability, transparency, and long-term value.
Business of IT Network Systems IT Case Study Delivering Better Business Outcomes
Cisco Remote Management Services improve network availability and more.
Business of IT Network Systems IT Case Study Smart Call Home for Cisco UCS
Powered by Smart Call Home, device diagnostics reduce time to resolution for Cisco Unified Computing System by 80 percent.
Collaboration Collaboration IT Insights New Solutions for Contact Centers
Cisco contact centers update current technology with newer solutions.
Collaboration Collaboration IT Best Practice Global Meeting Collaboration
This paper offers guidelines for managing global meeting collaboration.
Collaboration Collaboration Partner Perspective Presidio: Supporting "Work Everywhere" Employees with Cisco Collaboration Solutions
Presidio, Inc. is a Cisco® Gold Certified Partner with customers and offices located across the United States, meaning collaboration capabilities are vital for the company's employees. An extensive deployment of Cisco collaboration solutions is changing the way that Presidio does business
Collaboration Unified Communications Partner Perspective Computex Technology Solutions Deploys Cisco Video
Learn how Computex has deployed and enabled Cisco solutions and services.
Collaboration Communications Applications IT Case Study How Cisco IT Introduced Jabber
Successful Cisco Jabber client adoption for laptops, tablets, and smartphones.
Collaboration IP Contact Center IT Case Study IP Contact Center Migration*
Cisco Unified Contact Center migration reduces costs, improves operational efficiency, and provides better service for callers.
Collaboration IP Contact Center IT Case Study Contact Center SIP Trunk
Cisco Unified Border Element solution yields cost savings, improves customer calls.
Collaboration Mobility IT Case Study Secure Any Device Access with VXI
Cisco IT delivers secure any-device access using VXI solution.
Collaboration Collaboration Tools Audio & Video Connected Workplace Case Study Summary
Collaboration Collaboration Tools IT Case Study Global Virtual Events
Cisco holds global virtual events, blending video and collaboration tools.
Collaboration Collaboration Tools Executive Presentation Communications and Collaboration*
Current business realities of globalization, employee mobility, and working outside of standard business hours all point to a need for tools that support collaboration. At the same time, new technologies for collaboration are emerging, including rich-media communications and Web 2.0 tools.
Collaboration Video Executive Presentation TelePresencePDF Icon
This Cisco on Cisco: Inside Cisco IT Executive Presentation looks at Cisco's internal deployment of Cisco TelePresence systems. Discover more about Cisco's implementation and evolution of TelePresence systems worldwide, the benefits and cost savings enabled by this deployment, and the gains achieved in productivity and company operations.
Collaboration Unified Communications Executive Presentation Unified CommunicationsPDF Icon
This Cisco on Cisco: Inside Cisco IT Executive Presentation covers a high level overview of the deployment and evolution of Unified Communications solutions within Cisco. It also presents information about the use of Unified Communications tools and the benefits Cisco has gained from these deployments.
Collaboration IP Contact Center IT Best Practice Contact Center Migration to UCS
Cisco IT Shares Best Practices in Migrating Contact Center to UCS.
Collaboration Unified Communications Technology Tutorials Unified Communications Best Practices*
In this Technology Tutorial Cisco IT shares the best practices it has developed based on its own experiences in deploying, managing, and supporting a unified communications environment.
Collaboration Unified Communications Technology Tutorials Unified Communications Deployment*
In this Technology Tutorial Cisco IT shares its experiences for the global deployment of unified communications solutions, and the migration away from legacy telephony systems. After completing the module you will understand the evolution of Cisco's unified communications deployment, the benefits gained overall and from individual applications, and the lessons learned.
Collaboration IP Contact Center Executive Presentation Cisco Unified Contact CenterPDF Icon
Cisco IT began migration to a Cisco Unified Contact Center (UCC)-based call center in 2002. Today, Cisco supports numerous contact centers with a rapidly-evolving set of IP Communications technologies. This Cisco on Cisco: Inside Cisco IT Executive Presentation describes the history and future direction of IP Communications technology within our contact centers.
Collaboration IP Messaging IT Case Study Exchange 2010 on Cisco UCS
New servers, new architecture reduces costs and improves availability.
Collaboration IP Messaging Executive Presentation Cisco Unity Voice MessagingPDF Icon
This Cisco on Cisco: Inside Cisco IT Executive Presentation looks at Cisco's global migration from legacy voicemail systems to the IP-based Cisco Unity Voice Messaging solution. Learn about the cost savings achieved and other benefits this deployment has realized.
Collaboration Enterprise Social Software Executive Presentation Product Development with Cisco WebEx Social PDF Icon
During the internal deployment of Cisco WebEx Social, the development group used this enterprise social platform to accelerate their time to market and time to revenue.
Collaboration Enterprise Social Software IT Case Study Enterprise Social Software and Collaboration
Cisco increases cost savings, productivity, and other business value by migrating Web 2.0 tools to the Cisco WebEx Social platform.
Collaboration Video IT Case Study Cisco WebEx with High-Quality Video
Cisco IT helps ensure network readiness and support for deploying Cisco WebEx high-quality video.
Collaboration Business Video IT Best Practice H.323 IP Videoconferencing*
This best practices describes Cisco's internal deployment of H.323-based IP videoconferencing. This information can help other companies that are planning to deploy large-scale, H.323-based IP videoconferencing realize return on investment (ROI) and other benefits.
Collaboration Business Video IT Best Practice IP Videoconferencing*
Rich media, such as live and on-demand streaming video and audio, provides users with a more complete learning experience by synchronizing additional text, graphics, interactive components, and control elements with video and audio. Benefits of using rich media for employee and partner training include saving time by reducing or eliminating the need to travel, lower costs for employee and partner training, and the ability to capture the attention of e-commerce customers.
Collaboration Video IT Best Practice Enterprise Streaming Video*
This best practices describes how Cisco built its corporate TV studio for remote video broadcasts, and how Cisco IT manages IPTV.
Collaboration IP Telephony IT Best Practice How Cisco IT Migrated to Enterprise-Wide IP Telephony*
This best practices describes how Cisco IT planned and managed the large-scale global deployment of more than 54,000 IP phones in Cisco sites worldwide.
Collaboration IP Telephony IT Best Practice IP Telephony Management*
As companies worldwide migrate to Cisco IP telephony, they are realizing the business benefits of converged networks, including increased productivity, business flexibility, and reduced operational costs.
Collaboration IP Telephony IT Best Practice IP Video Telephony Architecture*
Cisco IT extended video-conference room capabilities to the desktop without replacing the existing video-conference room infrastructure by deploying Cisco Unified Video Advantage as a desktop video-conferencing application for all employees. Cisco Unified Video Advantage allows employees to place and receive video calls on the IP telephony network without any extra button-pushing or mouse-clicking. Conducting a video conference is as simple as making a phone call.
Collaboration Video IT Best Practice Video Content Management*
Rich media, such as live and on-demand streaming video and audio, provides users with a more complete learning experience by synchronizing additional text, graphics, interactive components, and control elements with video and audio. Benefits of using rich media for employee and partner training include saving time by reducing or eliminating the need to travel, lower costs for employee and partner training, and the ability to capture the attention of e-commerce customers.
Collaboration Business Process IT Best Practice Collaboration Security
Cisco addresses security challenges of collaboration and social media tools.
Collaboration Business Process IT Best Practice Creating a Collaborative Enterprise
A Guide to Accelerating Business Value with a Collaboration Framework
Collaboration Collaboration Trends in IT Survivable Remote Site Telephony Design*
Cisco IT supports more than 300 remote sites in approximately 100 countries. Some of these sites are campus sites, but most are remote branch offices. This best practices document describes Cisco IT Survivable Remote Site Telephony (SRST) deployments for single- or dual-router remote offices. The design includes standards for all deployment models as outlined in the centralized call-processing architecture. These best practices also summarize the base standard configuration for the platform and outline different solutions depending on the number of devices to be supported in SRST mode.
Collaboration Collaboration Tools Trends in IT Cisco WebEx Connect Workforce Experience*
Flexible, Collaborative Technology Yields Tangible Benefits for Cisco Sales, Service, and Development Teams Globalwide
Collaboration Enterprise Collaboration IT Case Study Cisco WebEx Social
The following case studies describe the business benefits that internal Cisco functions are reaping from their early implementations of IWE.
Collaboration Enterprise Collaboration IT Case Study Adopting an Integrated Workforce Experience
Integrated workforce experience transforms IT culture and enables centralized knowledge and information sharing.
Collaboration Collaboration Tools IT Case Study WebEx Cloud Connected Audio
Carrying audio conferencing on corporate network reduces Cisco costs for web conferences by $32M/year.
Collaboration Collaboration Tools Trends in IT Unified Communication and Collaboration Benefits
Voice over IP Combines with Advanced Technologies for Greater Value
Collaboration Business Video IT Case Study Enterprise IP Video Conferencing*
Video conferencing enhances communication and collaboration between geographically dispersed teams.
Collaboration Business Video IT Case Study IP Video Conferencing Collaboration*
Cisco Unified Video Advantage brings video telephony to Cisco Unified IP phones.
Collaboration Business Video IT Case Study Cisco TelePresence Benefits*
Cisco TelePresence realizes greater than expected cost avoidance savings and productivity improvements.
Collaboration Business Video IT Case Study Business Video Transforms Cisco Business Processes
IT provides the medianet and solutions that employees use to communicate, collaborate, educate and protect people and assets
Collaboration Business Video IT Case Study Deploying and Supporting Global Telepresence
Cisco IT outsourced TelePresence planning, design and implementation to Cisco Services
Collaboration Business Video IT Case Study Cisco IT Desktop Video Communications Deployment
Pay-as-you-go video service model improves employee productivity, enhances communication, and speeds deployment.
Collaboration Business Video IT Case Study Digital Media Signage - Cisco NOW
Cisco teams collaborate to deliver fresh, useful, corporate-branded global and regional content
Collaboration Business Video IT Case Study Video-Enhanced Acquisitions
Video services reduce travel costs and accelerate Cisco's acquisition of Tandberg.
Collaboration Business Video IT Case Study WebEx with High-Quality Video
Supporting 360p video to all global offices results in no disruption to user experience.
Collaboration Collaboration Tools IT Case Study Connected Workplace*
Optimized workplace reduces real estate costs and boosts employee productivity and satisfaction.
Collaboration Collaboration Tools IT Case Study Enterprise Web Conferencing*
Cisco engineering teams use Cisco Unified MeetingPlace to increase productivity and reduce travel costs.
Collaboration Collaboration Tools IT Case Study Global Web Conferencing Deployment*
Cisco Unified MeetingPlace pilot project validates server configurations and integration of e-mail and calendaring.
Collaboration Collaboration Tools IT Case Study How Cisco Built a Global, Cross-Functional Architecture Community
Architecture Center of Excellence centralizes knowledge and content sharing, brings architect experts together, and showcases the value of architecture from a customer perspective.
Collaboration Collaboration Tools IT Case Study Global Virtual Sales Event
More than 200 content sessions, alternative reality games, and social interaction in a rich virtual environment motivate and inspire 19,000-plus global attendees.
Collaboration Collaboration Tools IT Case Study Integrating MeetingPlace and Webex Conferencing
Cisco employees are using network-based collaboration as a powerful strategy for productivity, innovation, sales, and cost savings.
Collaboration Collaboration Tools IT Case Study Global Virtual Collaboration
Cisco video and collaboration solutions integrate with Web 2.0 technologies to reduce costs, avoid travel, and improve the meeting experience
Collaboration Collaboration Tools IT Case Study Virtual Sales Expertise
This case study describes the Specialist Optimization Access and Results (SOAR) program at Cisco, which aims to increase sales productivity by enabling the company's sales specialists to do more work virtually.
Collaboration Collaboration Tools IT Case Study Cisco WebEx Training Center
WebEx interactive features boost productivity, enhance learner experience, and form core of Cisco's largest virtual training deployment.
Collaboration Communications Applications IT Case Study How Cisco IT Migrated Unified Communications to Cisco UCS
New platform supports more voice and video services, devices, and users with fewer servers.
Collaboration Communications Applications IT Case Study Cisco Unified Presence and Unified Personal CommunicatorPDF Icon
Employees save time and get answers faster by knowing whether global coworkers are available and how to reach them.
Collaboration Communications Applications IT Case Study WebEx Integration with IP Telephony*
Integrating WebEx with the unified communications infrastructure is a cost-effective option for linking employees, customers, and partners into a global network.
Collaboration Communications Applications IT Case Study Unified Communications Benefits*
Early deployment of Unified Communications gives Cisco employees more time for customers, plus greater flexibility and collaboration.
Collaboration Communications Applications IT Case Study Unity Connection on UCS
Cisco gains more user capacity with fewer servers by migrating to new voicemail system and new computing platform at the same time.
Collaboration Communications Applications IT Case Study Unified Communications and Application Integration
The Cisco Unified Application Environment and related products help Cisco IT developers bring collaboration services to more applications.
Collaboration Connected Real Estate IT Case Study Connected Workplace in Brazil*
Wireless, IP telephony, and innovative office design greatly lower real estate costs and boost employee productivity.
Collaboration Connected Real Estate IT Case Study Connected Workplace in Europe*
Optimized workplace reduces cabling costs, improves design flexibility, and speeds up workspace deployments.
Collaboration Connected Real Estate IT Case Study Connected Workplace in Japan*
Limited-space office combines innovative design with IP telephony and wireless technologies.
Collaboration Enterprise Social Software IT Case Study Product Development Using Cisco WebEx Social
With internal deployment of Cisco WebEx Social, the Cisco Enterprise Collaboration Platform Business Unit (ECP BU) developing the new collaboration platform faced a common imperative: It needed to accelerate time to market and time to revenue generation. This case study describes how the Cisco ECP BU used the Cisco WebEx Social enterprise social platform to form a working community and integrate their work processes, resulting in tangible business benefits and productivity and communication improvements in the product development process.
Collaboration IP Contact Center IT Case Study IP Contact Center Call Control*
Cisco Unified Intelligent Contact Management reduces outsourcing costs by improving contact center management and support.
Collaboration IP Contact Center IT Case Study IP Contact Center Network*
IP contact center customer interaction network reduces costs and improves customer service.
Collaboration IP Contact Center IT Case Study Linksys IP Contact Center*
Cisco Unified Contact Center solution receives and routes 40,000 calls per day while providing greater flexibility and availability.
Collaboration IP Contact Center IT Case Study Technical Support Web Collaboration*
Cisco contact management and web collaboration solutions add flexibility and features for increased customer satisfaction.
Collaboration IP Contact Center IT Case Study Travel and Event Management*
Cisco Unified Contact Center enables Cisco to control costs and provide better service for employee events and travel worldwide.
Collaboration IP Messaging IT Case Study Enterprise E-Mail Communications Plan*
Successful e-mail and calendar migration depends on a well-developed communications plan.
Collaboration IP Messaging IT Case Study Enterprise E-Mail Deployment*
E-mail messaging system showcases the foundation for enterprise collaboration and mobility solutions.
Collaboration IP Messaging IT Case Study Enterprise E-Mail Migration Training*
Early and consistent user training and support ease transition to new messaging system.
Collaboration IP Messaging IT Case Study Enterprise E-Mail Migration*
Well-planned and implemented processes form cornerstone of large-scale e-mail and calendar migration.
Collaboration IP Messaging IT Case Study Enterprise E-Mail Solution Design*
Infrastructure design enables reliable, scalable, and secure standard IP messaging solution.
Collaboration IP Messaging IT Case Study Enterprise Voice-Mail Deployment*
Cisco Unity voicemail adoption saves equipment lease and management costs.
Collaboration IP Messaging IT Case Study Global Voice-Mail Cutover*
Communications plan is vital to user enrollment and acceptance of new voicemail service.
Collaboration IP Messaging IT Case Study Global Voice-Mail Migration Training*
Employee education eases adoption of new voicemail system and minimizes post-migration issues.
Collaboration IP Messaging IT Case Study Global Voice-Mail Migration*
Comprehensive global voicemail migration strategy yields costs savings and reduces management burden.
Collaboration IP Telephony IT Case Study Centralized Call Processing*
Consolidation of Cisco Unified CallManager clusters improves manageability and reduces costs.
Collaboration IP Telephony IT Case Study Laptop-Based IP Telephony*
Cisco IP Communicator for mobile employees improves productivity and reduces cell phone costs.
Collaboration IP Telephony IT Case Study Merged Voice and Data Teams*
Traditional boundaries between data and voice teams are dissolved for greater efficiency.
Collaboration IP Telephony IT Case Study SRST in Operations Command Center*
SRST ensures highly reliable backup for critical operations command center.
Collaboration IP Telephony IT Case Study Cisco Unity Release 7.0
New features make it faster to message customers and coworkers, simplify management, and free up data center space.
Collaboration IP Telephony IT Case Study Cisco Unified Operations Manager
Cisco IT automates daily testing of all voice elements in the global network
Collaboration IP Telephony IT Case Study Cisco Unified Communications Manager 7.0
New features improve user experience and simplify growth and management.
Collaboration IP Telephony IT Case Study Fax over IP
Cisco Fax Server reduces cost and enhances fax communications for employees.
Collaboration IP Telephony IT Case Study Tail End Hop Off
Cisco reduces long distance calling expense with creative routing
Collaboration IP Telephony IT Case Study Logical Partitioning for Cisco Unified Communications Manager
New design allows a single phone line for all calls while reducing costs, simplifying dialing and maintaining regulatory compliance.
Collaboration Video IT Case Study Content Networking WAN for Live Events*
Centrally managed, multilocation broadcast over WAN demonstrates business agility.
Collaboration Video IT Case Study IP Video for Companywide Broadcasts*
Streaming media broadcasts affirm the value of Cisco ACNS software and Cisco content delivery networks.
Collaboration Video IT Case Study Rich Media for Online Events*
Live streaming media events generate higher quality and lower cost sales leads.
Collaboration Video IT Case Study Streaming Video for Corporate Events*
Streaming video lowers costs and improves timeliness and availability of corporate communications.
Collaboration Video IT Case Study Streaming Video for Enterprise Training*
CCNA TV enhances training effectiveness through streaming video.
Collaboration Video IT Case Study Streaming Video for Global Communications*
IPTV architecture reduces travel expenses, improves employee communication, and uses WAN to transport video efficiently.
Collaboration Video IT Case Study Cisco Unified Video Advantage*
Deployment of 30,000 video telephony cameras helps Cisco employees communicate more effectively
Collaboration Video IT Case Study Medianet*
By planning for bandwidth and QoS, Cisco IT is ready for more video traffic on the corporate medianet.
Collaboration Enterprise Social Software IT Case Study Enterprise Social Sharing
Cisco gains more business value by migrating to the Cisco WebEx Social platform.
Collaboration Collaboration Tools IT Case Study Collaboration Security*
Cisco addresses security challenges of collaboration and social media tools.
Data Center Communications Applications IT Case Study How Cisco IT Personalizes Content Recommendations for Sellers with Intercloud Solution
Cisco SalesConnect is helping sellers and partners close deals more quickly
Data Center Big Data IT Case Study SAP HANA for Business Intelligence
SAP HANA is an analytics engine that is optimized to run in-memory on Cisco UCS servers.
Data Center Big Data IT Case Study Hadoop Big Data Analytics
Cisco IT adopts Hadoop for enterprise-scale big data analytics.
Data Center Data Center Architecture IT Case Study Tidal Enterprise Scheduler
TES reduces the time needed to onboard and train new staff.
Data Center Data Center Architecture IT Method Cisco IT Elastic Infrastructure PDF Icon
Cisco CITEIS offers two models of service delivery: ITaaS and PaaS.
Data Center Data Center Architecture IT Method Fibre Channel over Ethernet in Data Center Design
Our Allen Data Center uses FCoE to reduce costs and simplify management.
Data Center Data Center Architecture IT Case Study Private Cloud Aids Software Upgrade
Provisioning ease reduces costs, downtime, and user disruption during data migration.
Data Center Data Center Architecture IT Case Study Global Data Center Program: Conclusion
How Cisco IT planned and executed a global data center.
Data Center Data Center Architecture IT Case Study Oracle RAC Database Migration to UCS
Migrating mission critical Oracle RAC database to UCS improved performance at reduced cost.
Data Center Data Center Architecture IT Case Study Private Cloud at Cisco
Flexible infrastructure at lower cost with Cisco Intelligent Automation for Cloud.
Data Center Data Center Architecture IT Case Study Application Migration
Moving applications between data centers aligns with business strategy.
Data Center Data Center Architecture IT Case Study Dual Purpose Data Center
Infrastructure used for non-production applications versus keeping it idle.
Data Center Virtualization Audio & Video Virtualized Servers in the Data Center Case Study Summary
Data Center Virtualization IT Case Study Virtualized Oracle Database on UCS
How Cisco IT Virtualized Oracle RAC Databases on Unified Computing System with VMware.
Data Center Storage Networking IT Case Study Storage Cloud for Big Data
Storage cloud integrates storage arrays, servers, and switches to provide a cost-effective, policy-driven solution.
Data Center Storage Networking Audio & Video SAN for ERP Data Storage Case Study Summary
Data Center Storage Networking Audio & Video SAN Switch Interoperability in Migration Case Study Summary
Data Center Storage Networking Audio & Video SAN for Business Continuity Case Study Summary
Data Center Data Center Architecture Audio & Video Enterprise Content Networking System Case Study Summary
Data Center Data Center Architecture Audio & Video Cisco Nexus 5000 and 7000
Data Center Storage Networking Executive Presentation Data Center and Storage NetworkingPDF Icon
This Cisco on Cisco: Inside Cisco IT Executive Presentation overview of Cisco's multi-year redesign effort to create a SODC. This redesign consolidates and transforms the data center infrastructure for improved user service, better utilization, more automation and flexibility, and a lower total cost of ownership.
Data Center Storage Networking IT Best Practice Data Storage Utilization*
Cisco IT improves storage utilization by recovering hard drive disk space.
Data Center Data Center Architecture IT Best Practice Data Center Management*
A look at how Cisco IT operates, manages, and protects its data center.
Data Center Storage Networking IT Best Practice Storage Area Network ROI*
This design guide includes detailed calculations on how Cisco was able to consolidate storage and cut the total cost of storage ownership by nearly two-thirds in three years.
Data Center Application Networking Services IT Insights Application Centric Infrastructure PDF Icon
Cisco ACI directly addresses the growing need for infrastructure change.
Data Center Data Center Architecture IT Insights Cisco Moves to Hybrid Cloud Model, With Open-Source Stack PDF Icon
Cisco is shifting to open standards in our CITEIS stack.
Data Center Application Networking Services IT Case Study Application-Oriented Networking*
Cisco AON accelerates application development and reduces costs.
Data Center Application Networking Services IT Case Study Enterprise Content Networking in Europe*
Cisco ACNS enables executives in Europe and Africa to deliver timely video messages to employees without WAN overload.
Data Center Application Networking Services IT Case Study Enterprise Content Networking System*
Cisco ACNS deployment lowers costs and improves application performance and network security.
Data Center Application Networking Services IT Case Study Enterprise Software Delivery*
Network-based software delivery solution improves flexibility, scalability, and security of desktop software distribution.
Data Center Application Networking Services IT Case Study Wide Area Application Services Case Study
Application acceleration and bandwidth optimization benefits remain consistent as deployment scales to more than 200 offices.
Data Center Data Center Architecture IT Case Study Tidal Enterprise Scheduler and Big Data
Cisco IT automates workloads for big data applications.
Data Center Data Center Architecture IT Case Study Data Center Consolidation*
Server and data storage virtualization enhances Cisco business resilience and lowers TCO.
Data Center Data Center Architecture IT Case Study Virtualized Servers in the Data Center*
Deploying virtualized servers produces significant cost savings, lowers demand for data center resources, and reduces server deployment time.
Data Center Data Center Architecture IT Case Study Cisco Nexus 7000 and 5000 Switches
Cisco Nexus 7000 and 5000 Series Switches consolidate I/O, reducing cabling requirements and increasing application performance.
Data Center Data Center Architecture IT Case Study Migrating Enterprise Applications to Unified Computing System
Moving Oracle and SAP environments to private cloud supports enterprise goals for capacity, resiliency, and innovation.
Data Center Data Center Architecture IT Case Study How Cisco is Progressing Toward IT as a Service
Cisco Data Center Business Advantage and the Cisco Unified Computing System power a new, planet-friendly data center in Allen, Texas.
Data Center Data Center Architecture IT Case Study Quote to Cash Migration to Cisco UCS
Migration was completed on schedule with zero hardware issues since go-live.
Data Center Data Center Architecture IT Case Study SAS Migration to Cisco UCS B440 Server
Migrating application from HP mid-range servers to Cisco UCS B440 Blade Server reduced daily processing time from 180 to 50 minutes and lowered costs.
Data Center Data Center Architecture IT Case Study Migrating Order Management System to Cisco UCS
Cisco IT migrates another large HP-UX system to UCS platform to reduce costs and improve performance.
Data Center Storage Networking IT Case Study Data Center SAN in Europe*
Cisco Multilayer Director Switch improves manageability, speeds deployment, and reduces costs in smaller data center.
Data Center Storage Networking IT Case Study SAN for Business Continuity*
Fibre Channel over IP solution overcomes latency inherent in long-distance replication.
Data Center Storage Networking IT Case Study SAN for Data Management*
Cisco dramatically reduces the cost of legal discovery through better data management.
Data Center Storage Networking IT Case Study SAN for ERP Data Storage*
Cisco Multilayer Director Switches improve storage usage, system management, and provisioning speed for ERP data storage.
Data Center Storage Networking IT Case Study SAN Switch Interoperability in Migration*
Cisco Multilayer Director Switch offers safe migration path from other vendor SAN switches.
Data Center Data Center Architecture Technology Tutorials LAN Design in the Data Center*
This Technology Tutorial describes Cisco's data center environment, the technology and components used in the server and network infrastructure, the evolution of data center services, data center design considerations, and special topics such as disaster recovery.
Data Center Consolidation and Design Trends in IT Design for a Productive Data Center*
A distributed physical design boosts productivity and enhances your company's resiliency.
Data Center IT Organization Trends in IT Data Center Site Selection*
Business and technology decisions drive Cisco's data center site selection process.
Data Center Virtualization Trends in IT Server Virtualization on Fast Track*
Cisco IT saves big dollars and delivers much faster, and more agile, services.
Data Center IT Governance Trends in IT Cisco Data Center Lays Foundation for Greater Business Agility and Resiliency*
Standards and governance are central to getting the best return on IT investment in your new service-oriented data center.
Data Center Virtualization Trends in IT Network-Based Virtualization*
Virtualizing network-based services and resources yields Cisco IT greater applications availability, agility, resiliency, and broad cost savings.
Data Center IT Organization Trends in IT Information Lifecycle Management in the Data Center
Cisco IT moves toward an archive-and-purge framework.
Data Center IT Organization Trends in IT Organizational Transformation in the Data Center
Cisco IT reorganizes for the services-oriented data center.

 

*Legacy content. Product or solution references might require updating, but Cisco IT's overall implementation can be referenced to support similar enterprise needs.

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