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IT Success Stories

Solution Category	Sub-Category	Content Type	Title
Borderless Networks	Network Systems	IT Case Study	IPv6 Implementation How Cisco IT is implementing IPv6: progress update.
Borderless Networks	Network Systems	IT Case Study	Unified Access Network How Cisco IT is building a Unified Access Network: wired and wireless.
Borderless Networks	Network Systems	Audio & Video	Extended Enterprise Network Executives and experts discuss how the Extended Enterprise Network solves business challenges, reduces total cost of ownership, and improves IT effectiveness. Cisco on Cisco: Business Impact of the Network (Video - 5:33) Cisco on Cisco: Extended Enterprise Network Executive Overview (Video - 5:13) Cisco on Cisco: Enterprise Network Architecture and Technology Update (Video - 4:56)
Borderless Networks	Network Systems	Audio & Video	Cisco IT IPv6 Update Executives and experts discuss IPv6 industry trends and Cisco on Cisco. Executive Overview (Video - 5:08) Services and Program (Video - 5:00) Architecture and Technology (Video - 5:17)
Borderless Networks	Network Systems	Audio & Video	Telecommuting Solutions Network architecture enhances implementation of IP voice, data, and video products in the Cisco network. Experiences (Video - 4:17) Services & Entitlement (Video - 5:46) Architectural Overview (Video - 5:20)
Borderless Networks	Network Systems	IT Case Study	Cisco SONA and Unified Communications* Network architecture enhances implementation of IP voice, data, and video products in the Cisco network.
Borderless Networks	Network Systems	IT Case Study	Enterprise IP Multicast* Scalable IP Multicast technologies simplify network-based video broadcasts.
Borderless Networks	Network Systems	IT Case Study	Enterprise Management* Service delivery improves and operations support system costs drop dramatically
Borderless Networks	Network Systems	IT Case Study	MAN Architecture* Cisco Catalyst 6500 Series Switch and Gigabit Ethernet provide platform for campus standard and support for future applications.
Borderless Networks	Network Systems	IT Case Study	Metro Ethernet Service* Metro Ethernet service delivers higher capacity, controlled costs, and easier upgrades.
Borderless Networks	Network Systems	IT Case Study	MPLS VPN WAN Migration* MPLS VPN WAN quadruples available bandwidth, increases agility during office moves, and lowers costs.
Borderless Networks	Network Systems	IT Case Study	Network Analysis Module* Cisco Network Analysis Module provides full application layer visibility and proactive, real-time monitoring capabilities.
Borderless Networks	Network Systems	IT Case Study	Network Capacity Planning* Network management capacity planning saves money and improves performance across Cisco.
Borderless Networks	Network Systems	IT Case Study	Network Data Monitoring and Reporting* Network management solution increases network security and simplifies network capacity planning.
Borderless Networks	Network Systems	IT Case Study	Network Infrastructure Upgrade Program* Proactive program continually refreshes core IT infrastructure to accelerate new technology deployments.
Borderless Networks	Network Systems	IT Case Study	Network Monitoring and Management* Outsourcing contextual activities to trusted provider allows IT staff to focus on strategic projects.
Borderless Networks	Network Systems	IT Case Study	Optical Migration for TDM Local Access* OC-192 on Cisco ONS 15454 increases network speed, saves money, and improves manageability.
Borderless Networks	Network Systems	IT Case Study	Optical WAN Migration* Cisco 7600 Series Router provides high-speed, reliable, and economic routing for corporate backbone.
Borderless Networks	Network Systems	IT Case Study	Partner Extranet* Cost-effective menu of link architectures provides secure, reliable connections for Cisco partners.
Borderless Networks	Network Systems	IT Case Study	QoS for IP Voice and Video* QoS technology enables high-quality IP voice and video.
Borderless Networks	Network Systems	IT Case Study	End-to-End QoS in the Network* QoS Version 2 yields consistent management and performance standards across LAN and WAN.
Borderless Networks	Network Systems	IT Case Study	Remote Access Network Management* Zero-touch deployment and configuration management create a sustainable global deployment and support model.
Borderless Networks	Network Systems	IT Case Study	Separate Network for Alpha Testing* Special production-level network tests and validates product behavior in a safe environment.
Borderless Networks	Network Systems	IT Case Study	WAN Redesign in India* New WAN delivers significant cost savings, lower latency, and faster circuits.
Borderless Networks	Network Systems	IT Case Study	Cisco ASR 1000 Series Aggregation Services Routers Cisco ASR 1000 Series Aggregation Services Routers support Cisco's shift toward virtualized data centers and cloud computing
Borderless Networks	Network Systems	IT Case Study	Cisco Medianet Supports Pervasive Video First medianet project enables performance monitoring, helping to meet service-level agreements.
Borderless Networks	Network Systems	IT Case Study	Cisco IronPort Web Security Appliance IronPort Web Security Appliance blocked 30 million malicious objects in first three months of production.
Borderless Networks	Network Systems	IT Case Study	Journey to IPv6 Priority projects are IPv6-based public website and end-to end reference implementation.
Borderless Networks	Network Systems	IT Case Study	Middle East WAN Rearchitecture Eightfold increase in bandwidth improves productivity, supports VoIP and Cisco Telepresence, and provides a backup route from India to Europe.
Borderless Networks	Network Systems	IT Case Study	Network Monitoring and Management The Cisco IT group strives to make the best use of highly skilled staff by enabling them to focus on strategic programs rather than day-to-day monitoring and managing of the network infrastructure
Borderless Networks	Network Systems	IT Case Study	Cisco Network Optimization Service The Network Optimization Service saves time every week for Cisco IT and helps to balance innovation with operational excellence.
Borderless Networks	Network Systems	IT Case Study	CWDM in Japanese Data Centers* Dark fiber and CWDM solution decreases costs and increases network availability.
Borderless Networks	Network Systems	IT Case Study	WAN VPN Solutions* WAN VPNs provide cost-effective remote site and disaster recovery connectivity.
Borderless Networks	Mobility	IT Insights	Using Personal Devices for Work Cisco provides any-device flexibility while addressing IT costs and security.
Borderless Networks	Mobility	IT Case Study	Wireless LAN Benefits * Employees average nearly 90 minutes per day of additional productive time using wireless.
Borderless Networks	Network Systems	IT Case Study	Self-Managed Local Access Ring Active RFID tags and WLANs ensure compliance with corporate finance and government regulations.
Borderless Networks	Network Systems	IT Case Study	Wireless RFID Asset Tracking* Active RFID tags and WLANs ensure compliance with corporate finance and government regulations.
Borderless Networks	Mobility	IT Case Study	Wireless VoIP* Employees in shipping and receiving experience great flexibility with wireless IP phones.
Borderless Networks	Security	IT Case Study	Cisco IP Interoperability and Collaboration System* Next-generation platform facilitates handling of emergencies.
Borderless Networks	Security	IT Case Study	Cisco Security Agent Version 5.2* Cisco Security Agent Version 5.2 detects and stops security threats to 70,000 employee desktops worldwide.
Borderless Networks	Security	IT Case Study	CSIRT Network-Based Intrusion Prevention System* Company detects and mitigates network threats before experiencing data loss or service interruption.
Borderless Networks	Security	IT Case Study	DDoS Protection* Cisco Guard provides added layer of protection for server properties with high business value.
Borderless Networks	Security	IT Case Study	Endpoint Intrusion Prevention Upgrade* Cisco Security Agent Version 4.5 thwarts malicious behavior while reducing costs associated with virus and worm remediation.
Borderless Networks	Security	IT Case Study	Endpoint Intrusion Prevention* Cisco Security Agent behavior-based protection adds essential layer of security to Windows desktops.
Borderless Networks	Security	IT Case Study	Enterprise Firewall Protection* Power, speed, and new capabilities make the Cisco FWSM the firewall of choice for large sites.
Borderless Networks	Security	IT Case Study	Enterprise Network Building Security* Centrally managed IP-based building security system saves costs and improves safety and responsiveness.
Borderless Networks	Security	IT Case Study	FWSM at Scientific Atlanta* Deployment increases network security, reliability, and availability
Borderless Networks	Security	IT Case Study	Intrusion Detection Upgrade* Migration to Cisco IDS 4250 Sensor improves intrusion detection performance and manageability.
Borderless Networks	Security	IT Case Study	IPS Management at Scientific Atlanta* 24-hour monitoring, plus explanation and recommended actions, enable swift response to security threats.
Borderless Networks	Security	IT Case Study	PIX Firewall in Enterprise Network* Cisco PIX Security Appliance provides stateful firewall protection at smaller Internet gateways.
Borderless Networks	Security	IT Case Study	Scalable VPN Remote Access* The Cisco Virtual Office solution improves the reliability, availability, and security of Cisco's VPN.
Borderless Networks	Security	IT Case Study	Small Business Firewall Protection* FWSM is flexible enough to secure small businesses as well as large enterprises
Borderless Networks	Security	IT Case Study	VPN Remote Access Solution* Cisco Virtual Office Solution improves reliability, availability, and security for small- and home-office users.
Borderless Networks	Security	IT Case Study	AnyConnect Mobility Client Provides Secure Connection from Any Device AnyConnect client provides secure, remote access from laptops, tablets, and handhelds.
Borderless Networks	Security	IT Case Study	Cisco Virtual Office-India The Cisco Virtual Office-India solution addresses local challenges to provide reliable remote access for home workers.
Borderless Networks	Security	IT Case Study	CCTV on IP Network* Cisco migrates fiber traffic to IP network and network video recorders to data center.
Borderless Networks	Network Systems	IT Best Practice	Branch Office Network Design* This best practices describes the Cisco IT standards for remote office network design, including network topologies and sample router and switch configurations for small, medium-size, and large offices.
Borderless Networks	Network Systems	IT Best Practice	High Availability LAN* Cost-effective menu of link architectures provides secure, reliable connections for Cisco partners.
Borderless Networks	Network Systems	IT Best Practice	Cisco IP Addressing Policy Cisco IT standards for IP addressing within the enterprise are required to manage the limited and sometimes inflexible resource of available IP address blocks.
Borderless Networks	Network Systems	Audio & Video	Network Capacity Planning Case Study Summary
Borderless Networks	Network Systems	Audio & Video	Network Infrastructure Upgrade Program Case Study summary
Borderless Networks	Network Systems	Audio & Video	Network Monitoring and Management Case Study Summary
Borderless Networks	Network Systems	Executive Presentation	Core Routing and Switching* This Cisco on Cisco: Inside Cisco IT Executive Presentation covers the network infrastructure implemented by Cisco, the key elements used within Cisco's campus design, the differences between WAN infrastructures in North America and the Europe and Emerging Markets theatres, and the evolution and benefits of Cisco's core routing and switching implementation.
Borderless Networks	Network Systems	Trends in IT	The Extended Enterprise The network you know is gone. It's borderless, dynamic, and virtualized.
Borderless Networks	Network Systems	Trends in IT	Roadmap for a Cisco IT Service-Oriented Data Center* Next-generation data center offers service-level agreements instead of hardware, and IT clients get the resources their applications and business operations need.
Borderless Networks	Audio & Video	IT Case Study	DDoS Protection Case Study Summary
Borderless Networks	Audio & Video	IT Case Study	CCTV on IP Network Case Study Summary
Borderless Networks	Audio & Video	IT Case Study	Cisco Security Agent Version 5.2 Case Study Summary
Borderless Networks	Audio & Video	IT Case Study	Cisco Security Agent Benefits at Cisco (Detailed Version)
Borderless Networks	Audio & Video	IT Case Study	Cisco Security Agent Benefits at Cisco (Short Version)
Borderless Networks	Security	Executive Presentation	Virtual Private Networks* This Cisco on Cisco: Inside Cisco IT Executive Presentation covers a high level overview of how Virtual Private Networks have helped Cisco employees work more productively and effectively anytime, anywhere. Understand why Cisco decided to implement Virtual Private Network technology and learn more about the architecture and how it is managed.
Borderless Networks	Security	IT Best Practice	Remote Access Network Design* This design guide provides details on connectivity, security, management, and provisioning of the Virtual Office solution.
Borderless Networks	Security	Trends in IT	Cisco Virtual Office over WiMAX in India Cisco and ISP prove viability of home-office solution over last-mile wireless broadband connection.
Borderless Networks	Mobility	Executive Presentation	Wireless LAN* This Cisco on Cisco: Inside Cisco IT Executive Presentation looks at how Cisco deployed the company's own Cisco Wireless LAN technology, and how this has helped employees work with greater flexibility, mobility, and time savings. See the other benefits that include: higher productivity across the company, more effective collaboration, and reduced costs for cabling and user support.
Borderless Networks	Mobility	IT Best Practice	IOS-Based WLAN* This best practices document describes the technical specifics, standard configurations, and topologies of the IEEE 802.11 wireless LAN that is implemented over the Cisco global corporate network. It describes the baseline design and configuration for the network, and addresses the wireless infrastructure standards involved with enhanced services such as voice over wireless and wireless guest hotspots.
Borderless Networks	Mobility	Audio & Video	Land Mobile Radio over IP* Land Mobile Radio over IP improves command and control, avoids costly radios, and speeds up emergency medical response.
Borderless Networks	Mobility	Audio & Video	Wireless RFID Asset Tracking Case Study Summary
Borderless Networks	Mobility	Audio & Video	Guest Networking Case Study Summary
Borderless Networks	Mobility	Audio & Video	Cisco Next-Generation Guest Networking New Cisco guest networking architecture supports more than 350,000 sessions per year with reliable and secure services, and lower-than-ever support costs.
Borderless Networks	Mobility	Technology Tutorials	IP Virtual Private Network* Cisco IT migrated its EMEA region WAN to a service provider's IP Virtual Private Network (IP VPN) services in late 2002.
Business of IT	Business Applications	IT Case Study	Library Simplifies Technical Learning Online Library provides faster, easier access to relevant information.
Business of IT	Business Management	IT Case Study	ITAAS: Building a Services Organization How Cisco IT customer care created a successful ITaaS organization.
Business of IT	Collaboration	IT Insights	Gen Y Flexible Workplace The network you know is gone. It's borderless, dynamic, and virtualized.
Business of IT	Business Applications	IT Case Study	Active Directory Migration* Automated migration and provisioning tools reduce cost of migrating to Active Directory and simplify training and troubleshooting.
Business of IT	Business Applications	IT Case Study	ACE XML Gateway Improves User Experience* Offloading XML processing to the ACE XML Gateway improves service performance and simplifies application development.
Business of IT	Business Applications	IT Case Study	ERP Manufacturing and Finance* Enterprise-wide upgrade of platform for manufacturing and finance data improves productivity and architectural foundation and eases enhancements.
Business of IT	Business Applications	IT Case Study	ERP Purchasing* New ERP platform for Cisco quote-to-cash business process improves purchasing for customers and partners.
Business of IT	Business Applications	IT Case Study	ERP Technical Support* Companywide migration to standard tools for services management and configuration enables enterprise integration, full support for solutions, and smooth path for future. upgrades.
Business of IT	Business Applications	IT Case Study	Web Sales Portal* Web-based sales portal provides central point for sales information, forecasting, and management applications.
Business of IT	Business Management	Trends in IT	Business Transformation Through Architectures A series of articles that highlight the importance of integrating business strategies with technical architectures, and examples from Cisco's own experiences. Enterprise Architecture and IT Service Management Transforming Innovation and New Business Models Transforming Employee Engagement Globalization of the Enterprise Minimizing Business Risks
Business of IT	Business Management	Interactive	Connect Your Workplace in New Ways See how the Cisco Connected Workplace converges new technology with the physical workspace.
Business of IT	Business Management	Interactive	Cisco CIO Insights Unifying business and technology architectures to address CIO focus areas.
Business of IT	Business Management	IT Case Study	Acquisition Network Integration* Selective IT integration approach improves network performance, security, resilience, and costs for Linksys division.
Business of IT	Business Management	IT Case Study	Acquisition Integration* Faster, smoother integrations help to realize acquisition value
Business of IT	Business Management	IT Case Study	Automated Vendor Services* Automated vendor management system improves productivity and reduces costs.
Business of IT	Business Management	IT Case Study	Business-to-Business* Business-to-business integration drives productivity, growth and an improved customer experience.
Business of IT	Business Management	IT Case Study	Centralized Telecom Billing* Invoice reconciliation and reporting solution reduces annual telecom expenses by millions.
Business of IT	Business Management	IT Case Study	Green Office Design* Cisco Connected Workplace aspires toward a green office environment.
Business of IT	Business Management	IT Case Study	PC Asset Management* Centralized network-based PC management program keeps employee desktops current and reduces costs.
Business of IT	Business Management	IT Case Study	Software Configuration Management* Application change management process improves software quality and developer productivity.
Business of IT	Business Management	IT Case Study	Vendor Management* Strategic sourcing for vendor management results in flexibility, simplicity, and reduced costs.
Business of IT	Business Management	IT Case Study	Integrating a Corporate Acquisition Cross-functional processes accelerate how new employees work productively and minimize the transition impact on customers.
Business of IT	Business Management	IT Case Study	IT Operating Model New way to manage IT investments supports innovation, improved architecture, and stronger process standards for Cisco IT.
Business of IT	Business Management	IT Case Study	IT Organizational Change A new organizational framework for Cisco IT greatly improved operations.
Business of IT	Business Management	IT Case Study	Smart+Connected Communities at Cisco's Bangalore Campus Cisco Smart+Connected Communities solutions combine networking technologies with building systems to increase productivity, improve efficiencies, and lower operations cost.
Business of IT	Business Process	IT Case Study	Service Introduction Network New IT network accelerates early service releases and productivity gains.
Business of IT	Cisco on Cisco	Audio & Video	Cisco CIO Welcome Message
Business of IT	Cisco on Cisco	Audio & Video	Cisco CIO Welcome Message
Business of IT	Cisco on Cisco	Executive Presentation	Cisco on Cisco Overview* This Cisco on Cisco: Inside Cisco IT Executive Presentation covers the Cisco on Cisco initiative and a high-level look at each solution deployed and used internally at Cisco.
Business of IT	IT Transformation	IT Best Practice	IT as a Services Organization Cisco IT defines the service roles required to successfully complete its transformation to a services organization.
Business of IT	IT Governance	Trends in IT	ITIL Framework in Action* Framework helps Cisco manage the IT service lifecycle better and align more efficiently with technology and business goals.
Business of IT	Network Systems	IT Case Study	Delivering Better Business Outcomes Cisco Remote Management Services improve network availability and more.
Business of IT	Network Systems	IT Case Study	Smart Call Home for Cisco UCS Proactive monitoring and automation reduce time to resolution by 80 percent.
Collaboration	Communications Applications	IT Case Study	How Cisco IT Introduced Jabber Successful Cisco Jabber client adoption for laptops, tablets, and smartphones.
Collaboration	IP Contact Center	IT Case Study	Contact Center SIP Trunk Cisco Unified Border Element solution yields cost savings, improves customer calls.
Collaboration	Mobility	IT Case Study	Secure Any Device Access with VXI Cisco IT delivers secure any-device access using VXI solution.
Collaboration	Collaboration Tools	Audio & Video	Connected Workplace Case Study Summary
Collaboration	Collaboration Tools	IT Case Study	Global Virtual Events Cisco holds global virtual events, blending video and collaboration tools.
Collaboration	Collaboration Tools	Executive Presentation	Communications and Collaboration* Current business realities of globalization, employee mobility, and working outside of standard business hours all point to a need for tools that support collaboration. At the same time, new technologies for collaboration are emerging, including rich-media communications and Web 2.0 tools.
Collaboration	Video	Executive Presentation	TelePresence* This Cisco on Cisco: Inside Cisco IT Executive Presentation looks at Cisco's internal deployment of Cisco TelePresence systems. Discover more about Cisco's implementation and evolution of TelePresence systems worldwide, the benefits and cost savings enabled by this deployment, and the gains achieved in productivity and company operations.
Collaboration	Unified Communications	Executive Presentation	Unified Communications* This Cisco on Cisco: Inside Cisco IT Executive Presentation covers a high level overview of the deployment and evolution of Unified Communications solutions within Cisco. It also presents information about the use of Unified Communications tools and the benefits Cisco has gained from these deployments.
Collaboration	IP Contact Center	IT Best Practice	Contact Center Migration to UCS Cisco IT Shares Best Practices in Migrating Contact Center to UCS.
Collaboration	Unified Communications	Technology Tutorials	Unified Communications Best Practices* In this Technology Tutorial Cisco IT shares the best practices it has developed based on its own experiences in deploying, managing, and supporting a unified communications environment.
Collaboration	Unified Communications	Technology Tutorials	Unified Communications Deployment* In this Technology Tutorial Cisco IT shares its experiences for the global deployment of unified communications solutions, and the migration away from legacy telephony systems. After completing the module you will understand the evolution of Cisco's unified communications deployment, the benefits gained overall and from individual applications, and the lessons learned.
Collaboration	IP Contact Center	Executive Presentation	Cisco Unified Contact Center* Cisco IT began migration to a Cisco Unified Contact Center (UCC)-based call center in 2002. Today, Cisco supports numerous contact centers with a rapidly-evolving set of IP Communications technologies. This Cisco on Cisco: Inside Cisco IT Executive Presentation describes the history and future direction of IP Communications technology within our contact centers.
Collaboration	IP Messaging	IT Case Study	Exchange 2010 on Cisco UCS New servers, new architecture reduces costs and improves availability.
Collaboration	IP Messaging	Executive Presentation	Cisco Unity Voice Messaging* This Cisco on Cisco: Inside Cisco IT Executive Presentation looks at Cisco's global migration from legacy voicemail systems to the IP-based Cisco Unity Voice Messaging solution. Learn about the cost savings achieved and other benefits this deployment has realized.
Collaboration	Enterprise Social Software	Executive Presentation	Product Development with Cisco WebEx Social During the internal deployment of Cisco WebEx Social, the development group used this enterprise social platform to accelerate their time to market and time to revenue.
Collaboration	Business Video	IT Best Practice	H.323 IP Videoconferencing* This best practices describes Cisco's internal deployment of H.323-based IP videoconferencing. This information can help other companies that are planning to deploy large-scale, H.323-based IP videoconferencing realize return on investment (ROI) and other benefits.
Collaboration	Business Video	IT Best Practice	IP Videoconferencing* Rich media, such as live and on-demand streaming video and audio, provides users with a more complete learning experience by synchronizing additional text, graphics, interactive components, and control elements with video and audio. Benefits of using rich media for employee and partner training include saving time by reducing or eliminating the need to travel, lower costs for employee and partner training, and the ability to capture the attention of e-commerce customers.
Collaboration	Video	IT Best Practice	Enterprise Streaming Video* This best practices describes how Cisco built its corporate TV studio for remote video broadcasts, and how Cisco IT manages IPTV.
Collaboration	IP Telephony	IT Best Practice	IP Telephony Management* As companies worldwide migrate to Cisco IP telephony, they are realizing the business benefits of converged networks, including increased productivity, business flexibility, and reduced operational costs.
Collaboration	IP Telephony	IT Best Practice	IP Video Telephony Architecture* Cisco IT extended video-conference room capabilities to the desktop without replacing the existing video-conference room infrastructure by deploying Cisco Unified Video Advantage as a desktop video-conferencing application for all employees. Cisco Unified Video Advantage allows employees to place and receive video calls on the IP telephony network without any extra button-pushing or mouse-clicking. Conducting a video conference is as simple as making a phone call.
Collaboration	Video	IT Best Practice	Video Content Management* Rich media, such as live and on-demand streaming video and audio, provides users with a more complete learning experience by synchronizing additional text, graphics, interactive components, and control elements with video and audio. Benefits of using rich media for employee and partner training include saving time by reducing or eliminating the need to travel, lower costs for employee and partner training, and the ability to capture the attention of e-commerce customers.
Collaboration	Business Process	IT Best Practice	Collaboration Security Cisco addresses security challenges of collaboration and social media tools.
Collaboration	Business Process	IT Best Practice	Creating a Collaborative Enterprise A Guide to Accelerating Business Value with a Collaboration Framework
Collaboration	Collaboration	Trends in IT	Survivable Remote Site Telephony Design* Cisco IT supports more than 300 remote sites in approximately 100 countries. Some of these sites are campus sites, but most are remote branch offices. This best practices document describes Cisco IT Survivable Remote Site Telephony (SRST) deployments for single- or dual-router remote offices. The design includes standards for all deployment models as outlined in the centralized call-processing architecture. These best practices also summarize the base standard configuration for the platform and outline different solutions depending on the number of devices to be supported in SRST mode.
Collaboration	Collaboration Tools	Trends in IT	Cisco WebEx Connect Workforce Experience* Flexible, Collaborative Technology Yields Tangible Benefits for Cisco Sales, Service, and Development Teams Globalwide
Collaboration	Enterprise Collaboration	IT Case Study	Cisco WebEx Social The following case studies describe the business benefits that internal Cisco functions are reaping from their early implementations of IWE.
Collaboration	Collaboration Tools	IT Case Study	WebEx Cloud Connected Audio SIP trunking service saves WebEx PSTN charges.
Collaboration	Collaboration Tools	Trends in IT	Unified Communication and Collaboration Benefits Voice over IP Combines with Advanced Technologies for Greater Value
Collaboration	Business Video	IT Case Study	Enterprise IP Video Conferencing* Video conferencing enhances communication and collaboration between geographically dispersed teams.
Collaboration	Business Video	IT Case Study	IP Video Conferencing Collaboration* Cisco Unified Video Advantage brings video telephony to Cisco Unified IP phones.
Collaboration	Business Video	IT Case Study	Cisco TelePresence Benefits* Cisco TelePresence realizes greater than expected cost avoidance savings and productivity improvements.
Collaboration	Business Video	IT Case Study	Business Video Transforms Cisco Business Processes IT provides the medianet and solutions that employees use to communicate, collaborate, educate and protect people and assets
Collaboration	Business Video	IT Case Study	Deploying and Supporting Global Telepresence Cisco IT outsourced TelePresence planning, design and implementation to Cisco Services
Collaboration	Business Video	IT Case Study	Cisco IT Desktop Video Communications Deployment Pay-as-you-go video service model improves employee productivity, enhances communication, and speeds deployment.
Collaboration	Business Video	IT Case Study	Digital Media Signage - Cisco NOW Cisco teams collaborate to deliver fresh, useful, corporate-branded global and regional content
Collaboration	Business Video	IT Case Study	Video-Enhanced Acquisitions Video services reduce travel costs and accelerate Cisco's acquisition of Tandberg.
Collaboration	Business Video	IT Case Study	WebEx with High-Quality Video Supporting 360p video to all global offices results in no disruption to user experience.
Collaboration	Collaboration Tools	IT Case Study	Connected Workplace* Optimized workplace reduces real estate costs and boosts employee productivity and satisfaction.
Collaboration	Collaboration Tools	IT Case Study	Enterprise Web Conferencing* Cisco engineering teams use Cisco Unified MeetingPlace to increase productivity and reduce travel costs.
Collaboration	Collaboration Tools	IT Case Study	Global Web Conferencing Deployment* Cisco Unified MeetingPlace pilot project validates server configurations and integration of e-mail and calendaring.
Collaboration	Collaboration Tools	IT Case Study	How Cisco Built a Global, Cross-Functional Architecture Community Architecture Center of Excellence centralizes knowledge and content sharing, brings architect experts together, and showcases the value of architecture from a customer perspective.
Collaboration	Collaboration Tools	IT Case Study	Global Virtual Sales Event More than 200 content sessions, alternative reality games, and social interaction in a rich virtual environment motivate and inspire 19,000-plus global attendees.
Collaboration	Collaboration Tools	IT Case Study	Integrating MeetingPlace and Webex Conferencing Cisco employees are using network-based collaboration as a powerful strategy for productivity, innovation, sales, and cost savings.
Collaboration	Collaboration Tools	IT Case Study	Global Virtual Collaboration Cisco video and collaboration solutions integrate with Web 2.0 technologies to reduce costs, avoid travel, and improve the meeting experience
Collaboration	Collaboration Tools	IT Case Study	Virtual Sales Expertise This case study describes the Specialist Optimization Access and Results (SOAR) program at Cisco, which aims to increase sales productivity by enabling the company's sales specialists to do more work virtually.
Collaboration	Collaboration Tools	IT Case Study	Cisco WebEx Training Center WebEx interactive features boost productivity, enhance learner experience, and form core of Cisco's largest virtual training deployment.
Collaboration	Communications Applications	IT Case Study	Cisco Unified Presence and Unified Personal Communicator* Employees save time and get answers faster by knowing whether global coworkers are available and how to reach them.
Collaboration	Communications Applications	IT Case Study	WebEx Integration with IP Telephony* Integrating WebEx with the unified communications infrastructure is a cost-effective option for linking employees, customers, and partners into a global network.
Collaboration	Communications Applications	IT Case Study	Unified Communications Benefits* Early deployment of Unified Communications gives Cisco employees more time for customers, plus greater flexibility and collaboration.
Collaboration	Communications Applications	IT Case Study	Unity Connection on UCS Cisco gains more user capacity with fewer servers by migrating to new voicemail system and new computing platform at the same time.
Collaboration	Communications Applications	IT Case Study	Unified Communications and Application Integration The Cisco Unified Application Environment and related products help Cisco IT developers bring collaboration services to more applications.
Collaboration	Communications Devices	IT Case Study	Employee Mobility Services Overview Cisco corporate policies and Cisco IT services help employees make cost-effective use of mobile smartphones and digital tablets for business communications.
Collaboration	Connected Real Estate	IT Case Study	Connected Workplace in Brazil* Wireless, IP telephony, and innovative office design greatly lower real estate costs and boost employee productivity.
Collaboration	Connected Real Estate	IT Case Study	Connected Workplace in Europe* Optimized workplace reduces cabling costs, improves design flexibility, and speeds up workspace deployments.
Collaboration	Connected Real Estate	IT Case Study	Connected Workplace in Japan* Limited-space office combines innovative design with IP telephony and wireless technologies.
Collaboration	Enterprise Collaboration	IT Case Study	Adopting an Integrated Workforce Experience Integrated workforce experience transforms IT culture and enables centralized knowledge and information sharing.
Collaboration	Enterprise Social Software	IT Case Study	Product Development Using Cisco WebEx Social With internal deployment of Cisco WebEx Social, the Cisco Enterprise Collaboration Platform Business Unit (ECP BU) developing the new collaboration platform faced a common imperative: It needed to accelerate time to market and time to revenue generation. This case study describes how the Cisco ECP BU used the Cisco WebEx Social enterprise social platform to form a working community and integrate their work processes, resulting in tangible business benefits and productivity and communication improvements in the product development process.
Collaboration	IP Contact Center	IT Case Study	IP Contact Center Call Control* Cisco Unified Intelligent Contact Management reduces outsourcing costs by improving contact center management and support.
Collaboration	IP Contact Center	IT Case Study	IP Contact Center Network* IP contact center customer interaction network reduces costs and improves customer service.
Collaboration	IP Contact Center	IT Case Study	Linksys IP Contact Center* Cisco Unified Contact Center solution receives and routes 40,000 calls per day while providing greater flexibility and availability.
Collaboration	IP Contact Center	IT Case Study	Technical Support Web Collaboration* Cisco contact management and web collaboration solutions add flexibility and features for increased customer satisfaction.
Collaboration	IP Contact Center	IT Case Study	Travel and Event Management* Cisco Unified Contact Center enables Cisco to control costs and provide better service for employee events and travel worldwide.
Collaboration	IP Messaging	IT Case Study	Enterprise E-Mail Communications Plan* Successful e-mail and calendar migration depends on a well-developed communications plan.
Collaboration	IP Messaging	IT Case Study	Enterprise E-Mail Deployment* E-mail messaging system showcases the foundation for enterprise collaboration and mobility solutions.
Collaboration	IP Messaging	IT Case Study	Enterprise E-Mail Migration Training* Early and consistent user training and support ease transition to new messaging system.
Collaboration	IP Messaging	IT Case Study	Enterprise E-Mail Migration* Well-planned and implemented processes form cornerstone of large-scale e-mail and calendar migration.
Collaboration	IP Messaging	IT Case Study	Enterprise E-Mail Solution Design* Infrastructure design enables reliable, scalable, and secure standard IP messaging solution.
Collaboration	IP Messaging	IT Case Study	Enterprise Voice-Mail Deployment* Cisco Unity voicemail adoption saves equipment lease and management costs.
Collaboration	IP Messaging	IT Case Study	Global Voice-Mail Cutover* Communications plan is vital to user enrollment and acceptance of new voicemail service.
Collaboration	IP Messaging	IT Case Study	Global Voice-Mail Migration Training* Employee education eases adoption of new voicemail system and minimizes post-migration issues.
Collaboration	IP Messaging	IT Case Study	Global Voice-Mail Migration* Comprehensive global voicemail migration strategy yields costs savings and reduces management burden.
Collaboration	IP Messaging	IT Case Study	IP Contact Center Migration* Cisco Unified Contact Center migration reduces costs, improves operational efficiency, and provides better service for callers.
Collaboration	IP Telephony	IT Case Study	Centralized Call Processing* Consolidation of Cisco Unified CallManager clusters improves manageability and reduces costs.
Collaboration	IP Telephony	IT Case Study	Laptop-Based IP Telephony* Cisco IP Communicator for mobile employees improves productivity and reduces cell phone costs.
Collaboration	IP Telephony	IT Case Study	Merged Voice and Data Teams* Traditional boundaries between data and voice teams are dissolved for greater efficiency.
Collaboration	IP Telephony	IT Case Study	SRST in Operations Command Center* SRST ensures highly reliable backup for critical operations command center.
Collaboration	IP Telephony	IT Case Study	Cisco Unity Release 7.0 New features make it faster to message customers and coworkers, simplify management, and free up data center space.
Collaboration	IP Telephony	IT Case Study	Cisco Unified Operations Manager Cisco IT automates daily testing of all voice elements in the global network
Collaboration	IP Telephony	IT Case Study	Cisco Unified Communications Manager 7.0 New features improve user experience and simplify growth and management.
Collaboration	IP Telephony	IT Case Study	Fax over IP Cisco Fax Server reduces cost and enhances fax communications for employees.
Collaboration	IP Telephony	IT Case Study	Tail End Hop Off Cisco reduces long distance calling expense with creative routing
Collaboration	IP Telephony	IT Case Study	Logical Partitioning for Cisco Unified Communications Manager New design allows a single phone line for all calls while reducing costs, simplifying dialing and maintaining regulatory compliance.
Collaboration	Video	IT Case Study	Content Networking WAN for Live Events* Centrally managed, multilocation broadcast over WAN demonstrates business agility.
Collaboration	Video	IT Case Study	IP Video for Companywide Broadcasts* Streaming media broadcasts affirm the value of Cisco ACNS software and Cisco content delivery networks.
Collaboration	Video	IT Case Study	Rich Media for Online Events* Live streaming media events generate higher quality and lower cost sales leads.
Collaboration	Video	IT Case Study	Streaming Video for Corporate Events* Streaming video lowers costs and improves timeliness and availability of corporate communications.
Collaboration	Video	IT Case Study	Streaming Video for Enterprise Training* CCNA TV enhances training effectiveness through streaming video.
Collaboration	Video	IT Case Study	Streaming Video for Global Communications* IPTV architecture reduces travel expenses, improves employee communication, and uses WAN to transport video efficiently.
Collaboration	Video	IT Case Study	Cisco Unified Video Advantage* Deployment of 30,000 video telephony cameras helps Cisco employees communicate more effectively
Collaboration	Video	IT Case Study	Medianet* By planning for bandwidth and QoS, Cisco IT is ready for more video traffic on the corporate medianet.
Collaboration	Enterprise Social Software	IT Case Study	Enterprise Social Sharing Cisco gains more business value by migrating to the Cisco WebEx Social platform.
Collaboration	Collaboration Tools	IT Case Study	Collaboration Security* Cisco addresses security challenges of collaboration and social media tools.
Data Center	Data Center Architecture	IT Case Study	Global Data Center Program: Conclusion How Cisco IT planned and executed a global data center.
Data Center	Data Center Architecture	IT Case Study	Big Data – SAP for BI How Cisco IT uses SAP BWA appliance to improve pipeline visibility and efficiency.
Data Center	Data Center Architecture	IT Case Study	Oracle RAC Database Migration to UCS Migrating mission critical Oracle RAC database to UCS improved performance at reduced cost.
Data Center	Data Center Architecture	IT Case Study	Private Cloud at Cisco Flexible infrastructure at lower cost with Cisco Intelligent Automation for Cloud.
Data Center	Data Center Architecture	IT Case Study	Application Migration Moving applications between data centers aligns with business strategy.
Data Center	Data Center Architecture	IT Case Study	Dual Purpose Data Center Infrastructure used for non-production applications versus keeping it idle.
Data Center	Virtualization	Audio & Video	Virtualized Servers in the Data Center Case Study Summary
Data Center	Virtualization	IT Case Study	Virtualized Oracle Database on UCS How Cisco IT Virtualized Oracle RAC Databases on Unified Computing System with VMware.
Data Center	Storage Networking	IT Case Study	Storage Cloud for Big Data Storage cloud integrates storage arrays, servers, and switches to provide a cost-effective, policy-driven solution.
Data Center	Storage Networking	Audio & Video	SAN for ERP Data Storage Case Study Summary
Data Center	Storage Networking	Audio & Video	SAN Switch Interoperability in Migration Case Study Summary
Data Center	Storage Networking	Audio & Video	SAN for Business Continuity Case Study Summary
Data Center	Data Center Architecture	Audio & Video	Enterprise Content Networking System Case Study Summary
Data Center	Data Center Architecture	Audio & Video	Cisco Nexus 5000 and 7000
Data Center	Storage Networking	Executive Presentation	Data Center and Storage Networking* This Cisco on Cisco: Inside Cisco IT Executive Presentation overview of Cisco's multi-year redesign effort to create a SODC. This redesign consolidates and transforms the data center infrastructure for improved user service, better utilization, more automation and flexibility, and a lower total cost of ownership.
Data Center	Storage Networking	IT Best Practice	Data Storage Utilization* Cisco IT improves storage utilization by recovering hard drive disk space.
Data Center	Data Center Architecture	IT Best Practice	Data Center Management* A look at how Cisco IT operates, manages, and protects its data center.
Data Center	Storage Networking	IT Best Practice	Storage Area Network ROI* This design guide includes detailed calculations on how Cisco was able to consolidate storage and cut the total cost of storage ownership by nearly two-thirds in three years.
Data Center	Application Networking Services	IT Case Study	Application-Oriented Networking* Cisco AON accelerates application development and reduces costs.
Data Center	Application Networking Services	IT Case Study	Enterprise Content Networking in Europe* Cisco ACNS enables executives in Europe and Africa to deliver timely video messages to employees without WAN overload.
Data Center	Application Networking Services	IT Case Study	Enterprise Content Networking System* Cisco ACNS deployment lowers costs and improves application performance and network security.
Data Center	Application Networking Services	IT Case Study	Enterprise Software Delivery* Network-based software delivery solution improves flexibility, scalability, and security of desktop software distribution.
Data Center	Application Networking Services	IT Case Study	Wide Area Application Services Case Study Application acceleration and bandwidth optimization benefits remain consistent as deployment scales to more than 200 offices.
Data Center	Data Center Architecture	IT Case Study	Data Center Consolidation* Server and data storage virtualization enhances Cisco business resilience and lowers TCO.
Data Center	Data Center Architecture	IT Case Study	Virtualized Servers in the Data Center* Deploying virtualized servers produces significant cost savings, lowers demand for data center resources, and reduces server deployment time.
Data Center	Data Center Architecture	IT Case Study	Cisco Nexus 7000 and 5000 Switches Cisco Nexus 7000 and 5000 Series Switches consolidate I/O, reducing cabling requirements and increasing application performance.
Data Center	Data Center Architecture	IT Case Study	Migrating Enterprise Applications to Unified Computing System Moving Oracle and SAP environments to private cloud supports enterprise goals for capacity, resiliency, and innovation.
Data Center	Data Center Architecture	IT Case Study	How Cisco is Progressing Toward IT as a Service Cisco Data Center Business Advantage and the Cisco Unified Computing System power a new, planet-friendly data center in Allen, Texas.
Data Center	Data Center Architecture	IT Case Study	Quote to Cash Migration to Cisco UCS Migration was completed on schedule with zero hardware issues since go-live.
Data Center	Data Center Architecture	IT Case Study	SAS Migration to Cisco UCS B440 Server Migrating application from HP mid-range servers to Cisco UCS B440 Blade Server reduced daily processing time from 180 to 50 minutes and lowered costs.
Data Center	Data Center Architecture	IT Case Study	Migrating Order Management System to Cisco UCS Cisco IT migrates another large HP-UX system to UCS platform to reduce costs and improve performance.
Data Center	Storage Networking	IT Case Study	Data Center SAN in Europe* Cisco Multilayer Director Switch improves manageability, speeds deployment, and reduces costs in smaller data center.
Data Center	Storage Networking	IT Case Study	SAN for Business Continuity* Fibre Channel over IP solution overcomes latency inherent in long-distance replication.
Data Center	Storage Networking	IT Case Study	SAN for Data Management* Cisco dramatically reduces the cost of legal discovery through better data management.
Data Center	Storage Networking	IT Case Study	SAN for ERP Data Storage* Cisco Multilayer Director Switches improve storage usage, system management, and provisioning speed for ERP data storage.
Data Center	Storage Networking	IT Case Study	SAN Switch Interoperability in Migration* Cisco Multilayer Director Switch offers safe migration path from other vendor SAN switches.
Data Center	Data Center Architecture	Technology Tutorials	LAN Design in the Data Center* This Technology Tutorial describes Cisco's data center environment, the technology and components used in the server and network infrastructure, the evolution of data center services, data center design considerations, and special topics such as disaster recovery.
Data Center	Consolidation and Design	Trends in IT	Design for a Productive Data Center* A distributed physical design boosts productivity and enhances your company's resiliency.
Data Center	IT Organization	Trends in IT	Data Center Site Selection* Business and technology decisions drive Cisco's data center site selection process.
Data Center	Virtualization	Trends in IT	Server Virtualization on Fast Track* Cisco IT saves big dollars and delivers much faster, and more agile, services.
Data Center	IT Governance	Trends in IT	Cisco Data Center Lays Foundation for Greater Business Agility and Resiliency* Standards and governance are central to getting the best return on IT investment in your new service-oriented data center.
Data Center	Virtualization	Trends in IT	Network-Based Virtualization* Virtualizing network-based services and resources yields Cisco IT greater applications availability, agility, resiliency, and broad cost savings.
Data Center	IT Organization	Trends in IT	Information Lifecycle Management in the Data Center Cisco IT moves toward an archive-and-purge framework.
Data Center	IT Organization	Trends in IT	Organizational Transformation in the Data Center Cisco IT reorganizes for the services-oriented data center.

*Legacy content. Product or solution references might require updating, but Cisco IT's overall implementation can be referenced to support similar enterprise needs.