The following podcasts have been recorded in an effort to provide the industry analyst community with a convenient method to receive quarterly updates. Please contact the Cisco Analyst Relations Team if you have any questions.

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Podcast Series

Mobility in the Contact Center
The proliferation of mobile devices is forcing contact centers to take a look at how service is provided to their mobile customers. Listen as John Hernandez discusses practical solutions to the growing challenge of providing efficient service to the mobile customer with industry analyst Paul Stockford of Saddletree Research.
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Cisco Contact Center Q2 FY'12 Update 01/26/12
Steve Canny, Industry Analyst Relations Manager and Ross Daniels, Director of UC Solutions Marketing
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Cisco Switching Innovations
Speakers- Regina Hoshimi, AR Manager of Data Center Virtualization, and Shashi Kiran, Senior Director of Marketing for Cisco's Data Center and Enterprise Switching
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Cisco Contact Center Q1 FY'12 Update 10/27/11 
Steve Canny, Industry Analyst Relations Manager and Ross Daniels, Director of UC Solutions Marketing
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Cisco Contact Center Q4 FY'11 Update 08/02/11  Steve Canny, Industry Analyst Relations Manager and Ross Daniels, Director of UC Solutions Marketing
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Cisco Contact Center Q3 FY'11 Update 05/02/11  Steve Canny, Industry Analyst Relations Manager and Ross Daniels, Director of UC Solutions Marketing
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Cisco Contact Center Q2 FY'11 Update 02/10/11
Steve Canny, Industry Analyst Relations Manager and Ross Daniels, Director of UC Solutions Marketing
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Introducing Cisco WebEx Center for the BlackBerry
Regina Hoshimi, Industry AR Manager and Alex Hadden-Boyd, Director of Marketing for Cisco's Collaboration Software Group
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Introducing Cisco WebEx Center for the Apple iPad
Regina Hoshimi, Industry AR Manager and Alex Hadden-Boyd, Director of Marketing for Cisco's Collaboration Software Group
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Unified Communications - Video focus on Desktop, Integrated Voice, Video and Web Collaboration Applications - 06/17/09
Andy Leong, Manager, UC Solutions Marketing and Mike Fratesi, Manager, UC Solutions Marketing
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Transforming Education: What is Collaboration's Impact?
Renee Patton, Manager, Industry and Education Marketing, Bob Lee, Education Industry Solutions, John Speicher, Education Industry Solutions Manager
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The Changing Healthcare Market : What is Collaboration's Impact?

The Changing Healthcare Market : What is Collaboration's Impact?

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Kathy English, Director, Healthcare Industry Solutions Marketing, Erik Petersen, Healthcare Industry Solutions Manager, and Jai Valluri, Senior Manager/Healthcare Lead, Customer Business Transformation

Cisco News

Cisco Contact Center Q4 FY'09 Update - 08/06/09 New!
Andy Leong, Manager, Collaboration Solutions Marketing and Ross Daniels, Director of UC Solutions Marketing
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Cisco Contact Center Q3 FY'09 Update - 04/30/09
Andy Leong, Manager, UC Solutions Marketing and Ross Daniels, Director of UC Solutions Marketing Audio» Listen

Collaborate with Confidence - 04/21/09
Regina Hoshimi, Industry AR Manager; Marie Hattar, Vice President of Marketing forNetwork Systems and Security Solutions; Alex Hadden-Boyd, Director of Marketing for Cisco's Collaboration Software Group
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Collaborate with SaaS - 04/21/09
Regina Hoshimi, Industry AR Manager; Alex Hadden-Boyd, Director of Marketing for Cisco's Collaboration Software Group
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Unified Communications: Cisco's Client Services Framework Enables New Desktop Integrations - 03/23/09
Andy Leong, Manager, UC Solutions Marketing and Heather Paunet, Product Manager Unified Communications
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Cisco Announces Intent to Acquire Pure Digital Technologies Inc., creator of Flip Video - 03/19/09
Chris Dobrec, Sr. Director of Strategy and Business Development, Consumer Business Group and Gautam Nadella, Business Development Manager, Corporate Development Video» Watch

Cisco Unified Computing Overview - 03/16/09
David Lawler, Vice President of Marketing, Server Access Virtualization Business Unit
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Cisco Adds to WebEx Mobile Business Collaboration Offering - 02/17/09
Regina Hoshimi, Industry Analyst Relations Manager and Alex Hadden-Boyd, Director of Marketing, Collaboration Software Group
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Cisco Contact Center Q2 FY'09 Update 02/13/09
Ron Davis, Industry Analyst Relations Manager and Ross Daniels, Director of UC Solutions Marketing.
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How Financial Services customers are leveraging UC to drive business value 01/29/2009
Mukundh Thirumalai & Leon Grekin, Cisco Customer Business Transformation
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Cisco Acquires Richards-Zeta Building Intelligence - 01/27/09
Carter Cromwell, Industry Analyst Relations Manager and Phil Kirk, Business Development Manager, Cisco Corporate Development.
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Cisco Brings Business Collaboration to the Apple iPhone 3G
Regina Hoshimi, Industry AR Manager and Alex Hadden-Boyd, Director of Marketing, Collaboration Software Group
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Cisco Announces Its Intent to Acquire Jabber 09/19/08
Ron Davis, Industry Analyst Relations Manager and Alex Hadden-Boyd, Director of Marketing, Collaboration Software Group Audio» Listen (Use IE only)

Cisco PostPath Acquisition Announcement 08/27/08
Regina Hoshimi, Industry Analyst Relations Manager and Alex Hadden-Boyd, Director of Marketing, Collaboration Software Group
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Cisco Unified Communications

Q3 FY2008 Cisco Unified Communications Solutions 05/19/08
Julie O'Brien, Senior Manager, UC Solutions Marketing and Alan Cohen, Vice President, Enterprise Solutions
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Q2 FY2008 Cisco Unified Communications Solutions 02/07/08
Andy Leong, Manager, UC Solutions Marketing and Mike Fratesi, Manager, UC Solutions Marketing.
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Cisco Contact Center

Q3 FY10 Analyst Contact Center
Ross Daniels, Director of Unified Communications Solutions Marketing and Ron Davis, Analyst Relations Manager
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Cisco Contact Center Q1 FY'09 Update 11/14/08
Ron Davis, Industry Analyst Relations Manager and Ross Daniels, Director of UC Solutions Marketing
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Q4 FY2008 Cisco Unified Contact Center Solutions 08/13/08
Regina Hoshimi, Industry Analyst Relations Manager; Ross Daniels, Director of UC Solutions Marketing; and Tod Famous, Product Line Manager, Unified Contact Center Enterprise
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Q3 FY2008 Cisco Unified Contact Center Solutions 05/1/08
Regina Hoshimi, Industry Analyst Relations Manager and Ross Daniels, Director of Contact Center Solutions Marketing
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Q2 FY2008 Cisco Unified Contact Center Solutions 01/30/08
Sean O'Connell, Manager Contact Center Solutions Marketing and Ross Daniels, Director of Contact Center Solutions Marketing.
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Q1 FY2008 Cisco Unified Contact Center Solutions 11/26/07
Sean O'Connell, Manager Contact Center Solutions Marketing and Ross Daniels, Director of Contact Center Solutions Marketing.
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Cisco Business Transformation

How Healthcare customers are leveraging UC to drive business value 11/18/08
Mukundh Thirumalai & Jai Valluri, Cisco Customer Business Transformation
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Q3 FY2008 Cisco Business Transformation 05/21/08
Mukundh Thirumalai, Manager, Customer Business Transformation and Bryan Tantzen, Director, Customer Business Transformation
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Q2 FY2008 Cisco Business Transformation 02/07/08
Manjula Talreja, Sr. Director, Customer Business Transformation and Bryan Tantzen, Director of Customer Business Transformation
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