Cisco PGW 2200 Softswitch

November 8, 2005

NOTICE:

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.

Products Affected

PGW2200 - 9.6.1

Problem Description

After a fresh install of 9.6(1), when enabling the SNMP interface, running the config-snmp utility to configure the interface corrupts the configuration file and the SNMP interface is not functional.

Background

The SNMP version was updated in 9.6(1). The configuration tool installed with 9.6(1) is compatible with the 9.5(2) and the 9.4(1) versions of configuration files, but not the 9.6(1) version.

Problem Symptoms

The 9.6 snmpd.cnf file cannot be configured using the config-snmp tool. Therefore, the SNMP interface cannot be enabled after a fresh install.

Workaround/Solution

Workaround for a new installation:

1. Download the snmpd.cnf.tmpl file from the Media Gateway Controller 9.6.1 Software Download Site (registered customers only) .

2. Copy the file to /opt/CiscoMGC/snmp/snmpd.cnf on both the active and standby PGWs.

3. Run the config-snmp tool as described in the Release 9 Installation and Configuration Guide.

If upgrading from an earlier release, follow the instructions as described in the Installation Guide and copy snmpd.cnf.custorig to snmpd.cnf file after the installation.

Solution:

This issue will be fixed in a future 9.6(1) patch. See CSCsc28210 (registered customers only) to track status.

DDTS

To follow the bug ID link below and see detailed bug information, you must be a registered user and you must be logged in.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

• Open a service request on Cisco.com
• By email
• By telephone

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