Cisco Unified MeetingPlace

May 19, 2004

Products Affected

Problem Description

The Cisco MeetingPlace Server might restart itself if a failed outdial coincides with an internal consistency check. This internal consistency check only occurs when the conference processor software is in an idle state.

Problem Symptoms

All callers will be disconnected from their conferences when the system restarts.

Workaround/Solution

WORKAROUND:

None

SOLUTION:

A 5.1.0ab cpserver hot fix is available. Contact Cisco MeetingPlace Support (TAC) to apply this hot fix. 5.1.0z cptester must also be applied if it has not been previously installed.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

• Open a service request on Cisco.com
• By email
• By telephone

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