Cisco Unified MeetingPlace

May 19, 2004

Products Affected

Problem Description

User might experience a long delay between pressing 1 to join the meeting and actually being put into the meeting. This usually happens at the tail end of a disk backup.

Problem Symptoms

User might think that the Cisco MeetingPlace Server is not responding and hang up.

Workaround/Solution

WORKAROUND:

Wait for the response.

SOLUTION:

A hot fix is available in 5.0.2u and above, and, 5.1.0aa and above. Contact Cisco MeetigPlace Support (TAC) to apply this hot fix. The following files need to be applied:

• dbrealloc

• prealloc

• diskbackup

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

• Open a service request on Cisco.com
• By email
• By telephone

Receive Email Notification For New Field Notices

Product Alert Tool - Set up a profile to receive email updates about reliability, safety, network security, and end-of-sale issues for the Cisco products you specify.