Cisco Unified MeetingPlace

May 26, 2004

Products Affected

Problem Description

Note: This Field Notice is a legacy Latitude Field Notice that has been converted to the Cisco format so the information would remain available to their customers.

If you install a new system disk in a conference server and run the setup command and option 1 to tell the Networked System that a new disk has been installed, for example on vp1, the Network Server will not re-populate the specified conference server with its conferences .

Problem Symptoms

When you launch MeetingTime and look for meetings on the new disk, on vp1 for example, you will get an error that the meet is not found.

Workaround/Solution

WORKAROUND

1. Load the ConfSchd module on ALL the conference servers

2. Restart the entire networked system

3. Rlogin to the appropriate vp - the one with the new disk

4. Type setup

   tech$ setup

   This program determines the basic personality of this unit.

   Current unit class = VP

   Current site class = LOCAL

   Select the unit class:

   1) MeetingPlace -- Standalone (SINGLE).

   2) MeetingPlace -- Networked, home site (VP/LOCAL).

   3) MeetingPlace -- Networked, remote site (VP/REMOTE).

   4) Network Server (DB). 5) Shadow Network Server (SHADOW).

   99) Quit.

5. Choose option 2 or 3 depending on where the conference server is located

6. Choose option 1 "It is new from the factory or contains no useful data. Wipe it clean."

7. Restart only this conference server

8. During the boot-up process you will see

   "*** NOTE: Downloading the database from the network server."

9. Let the network server populate the database on the conference server. For internal CSC employees, the patch is located on i:\support\hotfixes\MP Server\4.3.0t-Cr17747

RESOLUTION

Fixed in the MeetingPlace 5.1 pci platform.

For additional information, see CR17831 and CR17747

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

• Open a service request on Cisco.com
• By email
• By telephone

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