Cisco Unified MeetingPlace

May 26, 2004

Products Affected

Problem Description

Note: This Field Notice is a legacy Latitude Field Notice that has been converted to the Cisco format so the information would remain available to their customers.

When canceling a meeting using menu option Actions, Cancel Meeting, send the cancellation and delete meeting. If the user chooses not to send the cancellation notice and closes the notification window, the meeting never gets deleted from MP server. The meeting will be deleted from Outlook calendar.

Problem Symptoms

The outlook calendar and MeetingPlace server will have inconsistent information.

Workaround/Solution

This issue has been fixed in MeetingPlace Outlook 4.2.5.30 hot fix. Download the hot fix from the Cisco MeetingPlace for Outlook software page.

Installation Instructions:

1. Replace the existing setup.exe and upgrade.exe in the \latitude\mpweb\mpoutlook folder.

2. Run ConfigClients.exe. Save and close.

3. Have end-users install by running the setup.exe program or using the upgrade link on their MeetingPlace for Outlook scheduling form.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

• Open a service request on Cisco.com
• By email
• By telephone

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