Cisco Unified MeetingPlace

Document ID: 71503

Contents

Introduction
Prerequisites
      Requirements
      Components Used
      Conventions
Configure SSO Authentication on the Web Conferencing Server
      Step-by-Step Instructions
Troubleshoot the SSO Authentication Process
      Step-by-Step Instructions
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Related Information

Introduction

For increased security, you can configure Single Sign On (SSO) authentication for Cisco Unified MeetingPlace Web Conferencing. SSO authentication uses a certificate to authenticate clients.

This document describes the process to configure and troubleshoot SSO authentication for Cisco Unified MeetingPlace Web Conferencing.

Prerequisites

Requirements

Ensure that you meet these requirements before you attempt this configuration:

• You have installed and configured Cisco Unified MeetingPlace Web Conferencing Release 5.4.

• You have established a federated connection to the Cisco federation server.

Components Used

This document is not restricted to specific software and hardware versions.

Conventions

Refer to Cisco Technical Tips Conventions for more information on document conventions.

Configure SSO Authentication on the Web Conferencing Server

This procedure provides instructions to configure SSO authentication on the Cisco Unified MeetingPlace Web Conferencing server.

Step-by-Step Instructions

Complete these steps:

1. On the Windows Start menu, click Run.

2. In the Run dialog box, in the Open field, enter regedit.

3. In the Registry Editor window, browse to this key:

   HKEY_LOCAL_MACHINE\SOFTWARE\Latitude\MeetingPlace WebPublisher\Authenticators\SSOAuth

4. On the Edit menu, click New > String Value.

5. In the Name field, enter VerificationURL.

6. Right-click the string value and click Modify.

7. In the Edit String dialog box, in the Value Data field, enter http://<federation server gateway>/<authorization file> and click OK.

8. Exit the Registry Editor.

9. In your browser Address field, enter the URL of your Web Conferencing server and press Enter.

10. On the Web Conferencing home page, use your System Manager-level ID and password in order to sign in, then click Sign In Now.

11. On the Welcome page, click Admin.

12. On the Administration page, click Web Server.

13. On the Web Server page, in the View section, click your server.

14. In the Edit section, confirm that the Trust Web Server Authentication check box is checked.

15. If you changed the setting, click Submit.

Troubleshoot the SSO Authentication Process

This procedure helps you diagnose problems with SSO authentication.

Step-by-Step Instructions

Complete these steps:

1. Complete these substeps in order to test the Web Conferencing behavior:

   1. In your browser Address field, enter http://<Web Conferencing gateway> and press Enter.

   2. Use your help desk credentials in order to log on to Web Conferencing.

      If you can log on normally and Web Conferencing functions normally, the problem is with the SSO authentication process. Contact Cisco TAC.

2. Complete these steps in order to test the PingFederate server response:

   1. In your browser Address field, enter http://<federation server gateway> and press Enter.

      If the PingFederate login page is displayed, the PingFederate server runs correctly over the default port.

   2. In your browser Address field, enter https://<federation server gateway> and press Enter.

      If the PingFederate login page is displayed, the PingFederate server runs correctly over the default port over SSL.

3. Complete this step in order to test the SQL server response:

   In your browser Address field, enter http://<federation server gateway>/<authorization file>?a=a&b=b.

   If the a blank page appears with "false" on it, the connection to the federation server is blocked. Contact Cisco TAC. If any other page or text appears, the connection to the federation server is successful.

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Related Information

• Cisco Unified MeetingPlace Support Pages
• Technical Support & Documentation - Cisco Systems