Cisco Unified Intelligent Contact Management Enterprise

Document ID: 20480

Contents

Introduction
Prerequisites
      Requirements
      Components Used
      Conventions
Microsoft Windows NT
Microsoft Windows 2000
Related Information

Introduction

This document describes how to run Microsoft WinMSD in order to determine the amount of physical memory on a Windows NT/2000 workstation. WinMSD is a utility used to gather detailed configuration information about computers that run Microsoft Windows NT/2000.

Prerequisites

Requirements

Cisco recommends that you have knowledge of these topics:

• Microsoft Windows NT Server 4.0

• Microsoft Windows 2000

Components Used

The information in this document is based on these software and hardware versions:

• Microsoft Windows NT Server 4.0

• Microsoft Windows 2000

The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.

Conventions

Refer to Cisco Technical Tips Conventions for more information on document conventions.

Microsoft Windows NT

Follow this step-by-step procedure to determine the amount of physical memory installed on an individual Cisco Intelligent Contact Management (ICM) node in a Windows NT environment:

1. In a command window or from the Run dialog box, type winmsd.

2. Press Enter. Windows NT Diagnostics window opens, as shown in Figure 1.

   Figure 1—Windows NT Diagnostics

   

3. Click the Memory tab, refer to Figure 2, that provides you with all pertinent information regarding memory. This example shows the physical memory allocation is as follows:

   • Total Physical Memory: 523,636 KB

   • Available Physical Memory: 418,380 KB

   Figure 2—Windows NT Memory Information

   

Microsoft Windows 2000

This step-by-step procedure helps you determine the amount of physical memory installed on an individual Cisco ICM node in a Windows 2000 environment:

1. In a command window or from the Run dialog box, type winmsd.

2. Press Enter, the System Information window opens, Figure 3. The physical memory allocation is:

   • Total Physical Memory: 523,248 KB

   • Available Physical Memory: 338,632 KB

   Figure 3—System Information Window

   

Related Information

• Technical Support & Documentation - Cisco Systems