After an upgrade to Cisco Unified Web Interaction Manager 4.2.(5), the database password for database upgrade cannot be encrypted.
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The information in this document is based on the Cisco Unified Web and E-Mail Interaction Manager version 4.2(5).
The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.
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After upgrading from Cisco Unified Web and E-Mail Interaction Manager version 4.2.4 to 4.2.5, the password encryption format is always incorrect. This issue occurs because the encrypt/decrypt utility classes used are earlier versions.
The encryption of the password from page 74 of the 4.2.5 release notes is incorrect. For example, for the eGActiveDB, the password should be this format: C2AC5240C2A6C399C2B8C39FC2AC4943. However, the encryption is coming as *************** Encrypted String -> 3644334443333936433339364333413243333841433 339334332413943323933 .
In order to resolve this issue, you need to use the latest version of encrypt/decrypt utility classes.
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