Investigate the business and technical issues pertaining to a platform, solution, or technology and examine its technical implications within the overall network architecture.
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Impact of Microsoft Unified Communications Launch - Yankee Group (PDF - 290 KB)
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Miercom test report - Cisco Unified Communications System (PDF - 510 KB)
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Miercom Test Report - Cisco Unified Communications System 6.0 (PDF - 1 MB)
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Networking Provisioning and Configuration for Cisco MeetingPlace Express Release 1.1 White Paper (PDF - 80 KB)
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The Business Value of Unified Communications - Kubernan (PDF - 140 KB)
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Unified Communications Industry Study - Forrester Research (PDF - 170 KB)
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Impact of Microsoft Unified Communications Launch - Yankee Group (PDF - 290 KB)