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Cisco Small Business IP Phones (Linksys Business Series)

Experiencing Difficulties with the Voicemail Indicator


Document ID: 108798


Contents

Introduction
What can I do if I have my voicemail configured on my SPA but when someone left message, Voicemail Indicator did not light up red?
Related Information

Introduction


This article is one in a series to assist in the setup, troubleshooting, and maintenance of Cisco Small Business products (formerly Linksys Business Series).

Q. What can I do if I have my voicemail configured on my SPA but when someone left message, Voicemail Indicator did not light up red?

A.

 

If the voicemail indicator is not lit red when someone left message on your voicemail, it means the Message Waiting is not enabled on the SPA. To enable message waiting on your SPA941, follow the steps below. 

Enabling Message Waiting 

Step 1:
Press the Setup on the SPA941. 

Step 2:
Using Navigation  select Network (9).  

Step 3:
Access the SPA941's web-based setup page.  

Step 4:
When the web-based setup page appears, click Admin Login. 

Step 5:
Click Ext1, look for Call Feature Setting then set Message Waiting to yes

Step 6:

Click .


Related Information


Updated: Dec 12, 2008Document ID: 108798