What can I do if I am experiencing buzzing sound when I speak through the handset?
This article is one in a series to assist in the setup, troubleshooting, and maintenance of Cisco Small Business products.
Q. What can I do if I am experiencing a buzzing sound when I speak through the handset?A.
Access the SPA-941 web-based setup page.
Click Admin Login, then advanced.
Scroll down and look for Audio Input Gain (dB). Set the Handset Input Gain to -6 or 6.
Note: Check if sound quality on the phone has improved. If not, proceed to Step 6.
Click EXT 1.
Look for Silence Supp Enable, and set it to yes.
Note: If you are still encountering the same problem after these changes, reset the device to the factory default, and reconfigure it. For instructions on how to reset the SPA-941, click here.
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