Cisco Small Business Voice Systems (Linksys Business Series)

Step 1:
To configure the SPA to capture SIP messages.
Please follow the instructions below.

Linksys partners can download a syslog server tool (slogsrv.exe) from the Linksys Partner Connection

In order to get to the VARs,
i. Refer to the Product Utilities
ii. Click the Linksys Voice System
iii. Then, click on the SPA Utilities
iv. Finally, click on the Syslog Server for SPA Devices.

Now to get to the SPs,
i. Refer to the Technical Tools
ii. Click on the SPA Utilities
iii. Finally, click on the Syslog Server for SPA Devices.

Step 2:
Save the file on your computer then unzip it. Double-click the executable file and screen similar to DOS command window will appear. Leave this window open then proceed to the next step.

Step 3:
Access the SPA9000's web-based setup page. For instructions, click here.

Step 4:
Click Admin Login and advanced then click System.  Then under Miscellaneous Settings, fill-up the following fields:

• Syslog Server: (IP address of the computer running the syslog application)
• Debug server:  (IP address of the computer running the syslog application)
• Debug level:3

Step 5:
Then click Line 1 or Line 2 (depending which line you are using) and under Sip Debug Option select full.

Step 6:

Click .

Step 7:
You should now see traffic.

Step 8:
Now to capture the error, keep the syslog running and just repeat the steps up to the point where you know the problem is occurring. When you are done capturing all the sip messages, close the window.

Step 9:
Go to the location where the syslog application is saved. There should be a file (notepad) containing the syslog messages you just ran. An example of a syslog application filename is syslog514.log.