Document ID: 50360
Questions
Introduction
IDS 4.0
IPS 5.0 and Later
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Related Information
Introduction
This document answers the most Frequently Asked Questions (FAQs) related to Cisco Secure Intrusion Detection System (IDS) 4.0, Cisco Intrusion Prevention System (IPS) 5.0 and later.
Refer to Cisco Technical Tips Conventions for more information on document conventions.
IDS 4.0
Q. I have installed IDS MC and SecMon over a new server and now I want to import all configurations (user, device, and so forth) from the old server to the new one. How do I do this?
A. The easiest way to perform this is to bring up your new VMS server, and then discover the Sensors with this new box.
Note: When you add the Sensor, do not add it manually. Check the discover settings box.
Once the Sensor is discovered, import it into SecMon. All the configurations are saved on the Sensor. The signature settings, filters, and so forth should come across after you build your new server. Make sure you update IDS MC to the latest signatures.
Q. IDS-4215 receives the idsPackageMgr: invalid argument error message while it attempts to upgrade the IDS recovery partition. What do I need to do to resolve this issue?
A. This is a manufacturing issue. Some customers received IDS-4215s with a bad base image (4.0). Complete these steps.
- Download the recovery partition image ( registered customers only) .
- Apply the recovery partition image upgrade through the CLI:
sensor#configure terminal sensor(config)#upgrade METHOD://USERNAME@SERVER/PATH/IDS-4215-K9-r-1.1-a-4.1-1-S47.tar.pkg- Once the recovery partition image is applied, the 4215 is restored to a normal running 4.1(1) 4215 base.
sensor(config)#recover application-partition
Q. IDS-4215 receives the idsPackageMgr: invalid argument error message while it attempts to upgrade the IDS recovery partition. What do I need to do to resolve this issue?
A. This is a manufacturing issue. Some customers received IDS-4215s with a bad base image (4.0). Complete these steps.
- Download the recovery partition image ( registered customers only) .
- Apply the recovery partition image upgrade via the CLI:
sensor#configure terminal sensor(config)#upgrade METHOD://USERNAME@SERVER/PATH/IDS-4215-K9-r-1.1-a-4.1-1-S47.tar.pkg- Once the recovery partition image is applied, the 4215 is restored to a normal running 4.1(1) 4215 base.
sensor(config)#recover application-partition
Q. When I upgrade from a 2-digit to 3-digit sig level packages, such as S100 or later, for example, 4.1(4)S99 to 4.1(4)S100, the auto-update functionality fails. How do I fix this?
Note: Cisco VMS and CLI customers do not experience this issue.
The cause of the problem is the sorting logic that is used when the filename is parsed. It is an alphanumeric sort when it should be numeric. The workaround is to use CLI (or VMS) to upgrade to 3-digit sig level packages, such as S100 or later. Once this is completed, the auto-update begins to function again. Refer to Cisco bug ID CSCef07999 ( registered customers only) for more information.
Q. What does the "Authentication token manipulation error". error message mean?
A. In order to solve this issue, use default password (cisco) two times and then change the password from the config mode. The IDS requires the default password to be entered twice.
For example:
login:cisco Password:cisco Enter current password:cisco Enter new password: *** Re-enter new password: ***
IPS 5.0 and Later
Q. If I use SSH or IDM to Login IPS, then is it possible to configure the IPS 4240 in order to validate administrative users against a RADIUS server?
A. No, RADIUS is not supported for sensor login authentication.
Q. I have shunning configured but I am confused about how to configure blocking on the signatures. What is the difference between block host and block connection?
A. Block host blocks all packets from that source address. Block connection only blocks the one connection based on source and destination IP/port. The PIX works in a slightly different manner. For automatic shuns, the Sensor sends the source IP, destination IP, source port, and destination port. The PIX blocks all packets that originate from that IP address. The additional information is used by the PIX to remove that one connection from its connection tables. If the connection has not been removed from the connection table, then it is theoretically possible that if the shun is removed shortly after it is applied, then the original connection might not have timed out yet. This allows the attacker to continue the attack on the original connection. The removal of the connection from the table ensures that the original connection cannot be used to continue the attack after the shun is removed. The Sensor cannot shun a single connection on the PIX because the PIX does not support the use of the shun command in order to shun a single connection. The PIX shun command always shuns the source address regardless of whether or not the additional connection information is provided.
Q. What does the "Error: Could not restart the network services. Fatal Error has occurred. Node MUST be rebooted to enable alarming". error message mean?
A. This error means that your default gateway is incorrect or a generic error message that means that either the IP, netmask, or default gateway are incorrect. The Fatal part of the message means that after the first failure, the previous configuration was applied and also failed. The Sensor issues ifconfig and route commands and one or both of them fails.
Q. What does the "mainApp[343] Cid/E errSystemError http error response:500". error message mean?
A. This issue might be the auto update feature, which does not work, because it is set to download at an even hour. Try to set the auto update to a random time; even a small offset of eight or night minutes can fix this problem.
In general, the issue is resolved and the Error: http error response: 500 error message is be seen if you change the retrieval time to a non-hourly boundary.
Q. What does the "Error: execUpgradeSoftware : AnalysisEngine is currently busy and unable to process this update. Please wait several minutes before attempting update again.". error message mean?
A. In order to resolve this issue, try to reload the sensor or reimage the sensor.
Q. How do I resolve the " Title: IDM on 88-nsmc-c1 Vendor: Cisco Systems, Inc. Category: Launch File Error JAR resources in JNLP file are not signed by same certificate". or "Error connecting to sensor, Failed to create sensor x.x.x.x:443 exiting idm" error that IDM receives, which happens during the launch of the application?
A. Clear the browser cache in order to resolve this issue.
Q. Is the Asymmetric mode on IPS configurable if you use GUI?
A. In version 6.0, Asymmetric mode on IPS that is configurable using CLI only and not available on GUI. But, in version 6.1 this feature is also available in GUI.
Q. Does AIP-SSM help block Skype?
A. Unfortunately, the PIX/ASA is not able to block the skype traffic. Skype has the capacity to negotiate dynamic ports, and to use encrypted traffic. With encrypted traffic, it is virtually impossible to detect it as there are no patterns to look for.
You could eventually use a Cisco IPS (Intrusion Prevention System)/AIP-SSM. It has some signatures that are able to detect a Windows Skype Client that connects to the Skype server to synchronize its version. This is usually done when the client is initiated the connection. When the sensor picks up the initial Skype connection, you can be able to find the person who use the service, and block all connections initiated from their IP address.
Q. Why does the monitoring interfaces frequently go to the down state in IPS?
A. During a signature update and reconfigurations, sensorApp stops to process packets as it processes the new signatures in the update. The network driver detects that sensorApp has stopped and pulls any new packets from the buffer. So the network driver does different things, which depends on the configuration and sensor model:
Promiscuous Interface—It brings the link down on the interfaces, and brings the link back up once sensorApp starts to monitor again.
Inline Interface or Inline Vlan Pair—It depends on the Bypass setting:
Bypass Auto—The driver keeps the link up and begins to pass packets through without analysis. It then reverts back to sending the packets through sensorApp once sensorApp starts to monitor again.
Bypass Off—The driver brings the link down on the interfaces, which is the same as in promiscuous mode, and brings them back up once sensorApp starts to monitor again.
So, if sensor app does not pull packets from the buffer, which possibly occurs because there is no interface configured to process packets, then the driver can put the interface in a down state.
Q. Does the IDS or Intrusion Prevention System (IPS) sensor maintain a password history?
A. No, the sensor does not maintain a password history. Passwords are not viewable at any time.
Q. Does the IDS or Intrusion Prevention System (IPS) sensor support syslog server to send logs?
A. No.
Q. What is the maximum limit of storing events in IPS?
A. The local event of the sensor stores only 30 MB and begins to overwrite itself once the 30 MB limit is reached. This limit is non-configurable.
Q. How do I write a signature to detect foto[a-z]\.zip file in any incoming or outgoing email?
A. Use the STRING.TCP in order to write a signature that detects the attachment. Look for something similar to this:
Engine STRING.TCP Enabled True Severity informational AlarmThrottle Summarize CapturePacket False Direction ToService MinHits 1 Protocol =TCP RegexString [Ff][Ii][Ll][Ee][Nn][Aa][Mm][Ee][=]["][Ff][Oo] [Tt][Oo][a-zA-Z][.][Zz][Ii][Pp]["] ResetAfterIdle 15 ServicePorts 25 StorageKey =STREAM
Q. How do you configure the FTP client timeout?
A. Issue these commands:
configure terminal service host networkParams ftpTimeout 300 <timeout is in seconds>
Q. How do you convert the Start time and End time in the iplog-status to a readable format?
A. This output is a decimal representation of the current time since UNIX epoc. Use a UNIX epoc calculator such as the one located at the UNIX Date/Time Calculator
site. Enter the first 10 digits because this calculator is granular to only seconds, and the IDS stores nanoseconds. This means the last nine digits are stripped off. From the Start time in this output, 1084798479 = Mon May 17 12:54:39 2004 (GMT) is what you receive.
From the CLI, enter iplog-status in order to receive this output:
" Log ID: 138343946 IP Address: xxx.xxx.xxx.xxx Group: 0 Status: completed Start Time: 1084798479512524000 End Time: 1084798510136582000 Bytes Captured: 2833 Packets Captured: 14 "
Q. The "IOException when try to get certificate: java.security.cert.CertificateExpiredException". error message appears. How this can be resolved?
A. In order to solve this error message, login into the AIP-SSM and issue the tls generate-key command in privileged EXEC mode as shown in this example:
sensor#tls generate-key
Q. The "IOException: Connection refused:connect. IME IME server is not responding. Please check if it is running" error message appears while I add IPS in IME. How can this issue be resolved?
A. In order to solve this error message, choose Control Panel > Admin Tools > Services and restart IME services.
Q. The "Error response from IME server: Unknown error (check log file in installation's log directory)" . error message appears. How can this issue be resolved?
A. In order to solve this error message, verify that correct IP address is used when you add IPS in IME and also check any software firewall that is running on IME computer, which can block the connection.
Q. Can the IDS or Intrusion Prevention System (IPS) sensor send e-mail alerts?
A. No, the sensor does not have the ability to send e-mails alerts on its own. Security Monitor when used with IDS/IPS has the ability to send e-mail notifications when an Event Rule is triggered by the sensor.
Refer to Configure E-mail Notifications for more information on how to configure e-mail notifications with Security Monitor.
Cisco Support Community - Featured Conversations
Related Information
- Cisco Secure Intrusion Prevention System Support Page
- Documentation for Cisco Secure Intrusion Detection System
- Technical Support & Documentation - Cisco Systems
| Updated: Apr 10, 2008 | Document ID: 50360 |
