Cisco Unified IP Phones 7900 Series

Document ID: 100306

Contents

Introduction
Prerequisites
      Requirements
      Components Used
      Conventions
Firmware Naming Convention
Methods
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Related Information

Introduction

The document describes how to find the IP phone firmware load from the Cisco IP Phone, as well as from a remote location.

Prerequisites

Requirements

There are no specific requirements for this document.

Components Used

The information in this document is based on these software and hardware versions:

• Cisco Catalyst 6500 Switch

• IP Phone CP-7941G

The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.

Conventions

Refer to Cisco Technical Tips Conventions for more information on document conventions.

Firmware Naming Convention

These conventions are used in naming the IP Phone firmware:

SCCP firmware: P003xxyyzzww.bin: where x represents the major version, y represents the major subversion, z represents the maintenance version, and w represents the maintenance subversion.

SIP firmware: P0S3-xx-y-zz: where x represents the major version, y represents the minor version, and z represents the subversions.

MGCP firmware: P0M3-xx-y-zz: where M is the third character. The major, minor, and subversions for MGCP are consistent with the SIP naming convention

For Java-based IP phones, the following naming conventions are used for image files.

SCCP firmware: TERMnn.xx-y-z-ww or SCCPnn.xx-y-zz-ww: where n represents the phone type, x represents the major version, y represents the major subversion, z represents the maintenance version, and w represents the maintenance subversion.

Methods

Complete one of these methods in order to find the firmware version of an IP phone:

• You can access the firmware version directly from the phone from the Settings Menu.

  1. Press Settings, scroll down, and select Status.

  2. Scroll down, and select Firmware Versions.

     This lists the versions of the different kinds of load.

• If the IP Phone is located in a remote location, telnet to the Cisco switch to which the IP Phone is connected and issue the show cdp neighbors <module/port> detail command.

  

• If you know the IP address of the IP Phone, you can access directly the HTTP interface of the IP Phone.

  Open a web browser, and enter http://<ip phone ip address>/. Where ip phone ip address is the IP address of the IP Phone.

  

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Related Information

• Voice Technology Support
• Voice and Unified Communications Product Support
• Recommended Reading: Troubleshooting Cisco IP Telephony
• Technical Support & Documentation - Cisco Systems