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Cisco Unified IP Phone 7900 Series

End of Sale/End of Life Announcement for Cisco IP Phone 7910G

Product Bulletin, No. 2402


End-of-Sale and End-of-Life Announcement
for the Cisco IP Phone 7910G


Cisco Systems® announces the end of life of the Cisco® IP Phone 7910G. The last day to order the Cisco IP Phone 7910G will be July 28, 2004. Customers with the appropriate support contract may continue to receive support from the Cisco Technical Assistance Center (TAC) until July 28, 2009. Table 1 describes the end-of-life milestones, definitions, and dates for the Cisco IP Phone 7910G. Table 2 lists the part numbers affected by this announcement.

Customers are encouraged to migrate to Cisco IP Phone 7905G or IP Phone 7912G, which provide a pixel display and advanced capabilities for XML applications for a less-expensive list price. The Cisco IP Phone 7905G and IP Phone 7912G require Cisco CallManager version 3.3 or later. For those customers who are running Cisco CallManager versions 3.2 or earlier or who have standardized on the form factor of the IP Phone 7910 platform, the Cisco IP Phone 7910G+SW will continue to be orderable.

Table 1   End-of-Life Milestones and Dates for the Cisco IP Phone 7910G

Milestone   Definition   Date  
End-of-sale and end-of-life announcement

The date the document that announces the end of sale and end of life of a product is distributed to the general public.

January 28, 2004

End-of-sale date

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

July 28, 2004

Last shipment date

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

October 28, 2004

End of software maintenance releases

The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.

July 28, 2005

End of routine failure analysis date

The last possible date a routine failure analysis may be performed to determine the cause of product failure or defect.

July 28, 2005

End of new service attachment

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

July 28, 2005

End of service contract renewal

The last date to extend or renew a service contract for the product. The extension or renewal period cannot extend beyond the last date of support.

April 28, 2009

Last date of support

The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.

July 28, 2009

Table 2   Product Part Numbers Affected by This Announcement

End-of-Sale Product Part Numbers   Product Description  

CP-7910G

Cisco IP Phone 7910G, Global

CP-7910G-CH1

7910 IP Phone with one Station User License

CP-7910G1

Cisco IP Phone, 7910G1

CP-7910G1=

Cisco IP Phone, 7910G1

CP-7910G=

Cisco IP Phone 7910G, Global, Spare

SW-CCM-UL-7910

CallManager Unit license for single 7910 IP phone

SW-CCM-UL-7910=

Spare license 7910 phone

SW-ITS-UL-7910

IOS Telephony Service license for single 7910 IP phone

SW-ITS-UL-7910=

IOS Telephony Service license for single 7910 IP phone

SW-CCME-UL-7910

Cisco CallManager Express license for single 7910 IP phone

SW-CCME-UL-7910=

Cisco CallManager Express license for single 7910 IP phone

Product Migration Options

The recommended replacement for the Cisco IP Phone 7910G is the Cisco IP Phone 7905G (Table 3), which provides a pixel display and advanced capabilities for XML applications for a less-expensive list price.

Table 3   Product Comparisons

  Cisco IP Phone 7910G  Cisco IP Phone 7905G 
Feature

Character display

Pixel display

Feature

No soft keys

4 soft keys

Signaling Protocols

SCCP only

SCCP, SIP, and H.323

Part number

CP-7910G

CP-7905G

Customers can use the Cisco Technology Migration Plan (TMP) to trade in products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, go to: http://www.cisco.com/go/ tradein/. The Cisco TMP application requires all users to have a Cisco.com user ID.

Additional Information

For more information about Cisco products, please contact your Cisco account manager and/or Cisco Channel Partner.

For more information about the Cisco End-of-Life Policy, go to:

http://www.cisco.com/en/US/products/prod_end_of_life.html

To subscribe to receive EOL/EOS information please go to:

http://www.cisco.com/pcgi-bin/Support/FieldNoticeTool/field-notice