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Cisco 6900 Series Multiplexers

Cisco 6920 RateMUX C6920-DHEI-I/O Card EOS, EOE, and EOL

Table Of Contents

Product Bulletin, No. 1692

February 28, 2002

Hardware Products Affected

Substitute Products

Software and Hardware Support

Contacts


Product Bulletin, No. 1692


End of Sales, Engineering, and Life for
Cisco 6920 RateMUX C6920-DHEI-I/O Card

February 28, 2002

This Product Bulletin serves as formal notification of the end of sales (EOS), end of engineering (EOE), and end of life (EOL) of the Cisco 6920 RateMUX
C6920-DHEI-I/O card. Milestones are listed below:

Milestone

Definition

Effective Date

End of Sales (EOS)

Date when the product is no longer orderable or visible on Cisco price lists

9/30/01

End of Engineering (EOE)

Date when Development Engineering no longer updates the product

9/30/03

End of Life (EOL)

Date when the Cisco Technical Assistance Center (TAC) no longer supports the product

9/30/06


Hardware Products Affected

This announcement applies to both option and spare versions of the
Cisco C6920-DHEI-I/O card.

Substitute Products

The Cisco C6920-DHEI-I/O-C card, which has shipped for the past year, replaces the Cisco C6920-DHEI-I/O card. This newer card provides the same basic three input and one output capability and DHEI clocking support for 64 Quadrature Amplitude Modulation (QAM) as the Cisco C6920-DHEI-I/O card. In addition, the newer card supports 256 QAM clocking rates. Both cards are priced the same.

Software and Hardware Support

Cisco is committed to providing software support for the C6920-DHEI-I/O card in RateMUX software releases during the next two years and for hardware support for the next five years. For those customers with support contracts which include advance replacement of hardware, the Cisco C6920-DHEI-I/O-C card will now be used. This newer card is supported on all systems running 2.3A RateMUX software and above.

Contacts

If you have any questions regarding this announcement, please contact:

Cisco Technical Assistance Center (TAC) at 1 (800) 553-2447 or email tac@cisco.com

Michael Suever, Cable BU Product Manager, Video Products, at (408) 525-3285 or email msuever@cisco.com