Cisco announces the end-of-sale and end-of life dates for the Cisco® MCS 7835-I2 Media Convergence Server (Selected Bare Metal/Hardware and Appliances Only). The last day to order the affected product(s) is April 26, 2010. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available until the termination date of the contract, even if this date exceeds the Last Date of Support shown in Table 1.
Table 1. End-of-Life Milestones and Dates for the Cisco MCS 7835-I2 Media Convergence Server (Selected Bare Metal/Hardware and Appliances Only)
Milestone
Definition
Date
End-of-Life Announcement Date
The date the document that announces the end of sale and end of life of a product is distributed to the general public.
October 26, 2009
End-of-Sale Date
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.
April 26, 2010
Last Ship Date:
HW
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.
July 25, 2010
End of Routine Failure Analysis Date:
HW
The last-possible date a routine failure analysis may be performed to determine the cause of product failure or defect.
April 26, 2011
End of New Service Attachment Date:
HW
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.
April 26, 2011
End of Service Contract Renewal Date:
HW
The last date to extend or renew a service contract for the product.
July 22, 2014
Last Date of Support:
HW
The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.
April 30, 2015
HW = Hardware OS SW = Operating System Software App. SW = Application Software
Table 2. Product Part Numbers Affected by This Announcement
End-of-Sale Product Part Number
Product Description
Replacement Product Part Number
Replacement Product Description
MCS-7835-I2-CCE2
HW Only MCS-7835-I2 with 2GB RAM and Two 146GB SAS HD
MCS-7835-I3-CCE1
HW Only MCS-7835-I3 1x5504 CPU, 4GB RAM, 2x146 HDD
MCS-7835-I2-CCX2
HW Only MCS-7835-I2 with 2GB RAM and Two 146GB SAS HD
MCS-7835-I3-CCX1
HW Only MCS-7835-I3 1x5504 CPU, 4GB RAM, 2x146 HDD
MCS-7835-I2-ECS2
Unity MCS-7835-I2,2x146 HDD,2GB RAM
MCS-7835-I3-ECS1
Unity MCS-7835-I3,2x300 HDD,4GB RAM
MCS7835I2-K9-UCA1A
CUCxn 2.1 MCS-7835-I2,2x146 HDD,4GB RAM
MCS7835I3-K9-UCA1A
CUCxn 2.1 MCS-7835-I3,2x300 HDD,4GB RAM
MCS7835I2-K9-UCB1
CUCxn 7.0 MCS-7835-I2,2x146 HDD,4GB RAM
MCS7835I3-K9-UCB2
CUCxn 7.1 MCS-7835-I3,2x300 HDD,4GB RAM
MCS7835I2-K9-UCB1A
CUCxn 7.1 MCS-7835-I2,2x146 HDD,4GB RAM
MCS7835I3-K9-UCB2
CUCxn 7.1 MCS-7835-I3,2x300 HDD,4GB RAM
Product Migration Options
Customers are encouraged to migrate to the Cisco MCS 7835-I3 Media Convergence Server. Information about this product can be found at: http://www.cisco.com/en/US/products/hw/voiceapp/ps378/products_data_sheets_list.html. This notice does not involve Cisco Unified Communications Manager (bare metal or appliance models) and other products that are not listed.
Customers can use the Cisco Technology Migration Program (TMP) to trade-in products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at http://www.cisco.com/web/partners/pr11/incentive/tmp/index.html.
Customers may be able to continue to purchase the Cisco MCS 7835-I2 Media Convergence Server (Selected Bare Metal/Hardware and Appliances Only) through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: http://www.cisco.com/go/eos.
Service prices for Cisco products are subject to change after the product End of Sale date.
The Cisco Takeback and Recycle program helps businesses dispose properly of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: http://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.
